Cold Stone Creamery Restaurant in San Bruno

Name: Cold Stone Creamery
Address: 1150 El Camino Real Suite 192, San Bruno, United States
Telephone: 16508712882
Rating: 3.3

Owner not registered

Cold Stone Creamery

Reviews

#79 From 101 in San Bruno

6.6

50 Review

Ambience

6.6/10

Food

6.6/10

Interior

6.6/10

Prices

6.6/10

Service

6.6/10

More details

Price & Cuisine

$$ Dessert

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

1150 El Camino Real Suite 192, San Bruno, United States

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Website Cold Stone Creamery

About

You may be offered such food as tasty ice cream, brownies and creamy cakes, don't hesitate to try them. Milkshakes lovers will find it delicious. Most visitors suppose that the staff is competent at this place. Good service is a strong point that plays a great role for the success of this fast food. But a number of guests who use Google didn't grant Cold Stone Creamery a high rating.

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Ronaldo Cute

Source:

A month ago

the best service from a young Colombian who had the tension and patience to serve me more than 6 different ice creams, very good and the place was recommended Service Dine in Meal type Brunch Price per person $50–100 Food: 5 Service: 5 Atmosphere: 5

Sapuna

Source:

6 months ago

Went in today and the person helping us gave us the tiniest samples when asked to try a new flavor. Once I ordered my ice cream I ordered mix ins and he gave us the smallest amount possible - there’s barley any mix ins and he left one out all together. I asked for mini chocolate chips and there are very few compared to other times I have ordered the same mix ins and he just left out the almonds all together. I guess they are trying to same money by giving out a laughable size sample ( like picture the sample spoon but they only dip the smallest corner into the flavor then wipe off any that might be hanging over the soon onto the carton) and using half the amount of mix ins. Will not visit the tanforan location again

Sofia Sanchez

Source:

A month ago

I went for the first time and was attended by a very attentive, helpful Colombian, very happy, I left with my purchase due to excellent customer service. Food: 5 Service: 5 Atmosphere: 5

Ignacio Munguia

Source:

A year ago

We were welcome today by an enthusiastic guy, that prepared 3 ice cream at perfection, we have been eating cold stone everywhere in the Bay, but this guy give us the real experience he also make tricks with the spatula and the ingredients.

Todd Bullock

Source:

4 years ago

No issue with the ice cream when we can actually get it. The posted close time on Sunday at 8 pm on every online site is not accurate. This place closes at 7 pm at the latest. I’m pretty sure I’ve been there at 6:50 pm and been denied service too. If you close at 6:45 pm, that’s fine. Just be up front about it so people don’t waste time driving to this mall, parking, and walking in to the food court for nothing.

Antonio Lopez

Source:

3 years ago

This place is horrible. Called 3 times for a cake for someone birthday and they sold my cake to someone else. The problem is that I called 3 times and I went to 5 stores looking for a specific cake and when I got there they sold my cake to someone else and that is why I am leaving this bad review for them. They need better staff at this store that actually speaks English. The woman and man that was there was very unprofessional. They need to hire people that understand the customers.

Jennifer Grace Hebel

Source:

2 years ago

Cold stone is dropping the ball today. We’d been promising our 5 year old coldstone for days. Finally my bf and I had the day off together so we first went to the Daly City one on junipers Serra. Closed. 5yr old melts down. Bf drives us all the way to San Bruno coldstone. Closed. This one at least was nice enough to have a sign that said “closed today”. The one in DC was just straight up dark and we ended up standing around waiting for them to open for 20min (they said they opened at noon, we got there at 1230 and stood outside for another 20min). So frustrated. My poor kid is so sad.

Charlton Lane

Source:

7 years ago

We ordered 3 milk shakes and it took them 22 minutes to make them.The 2 staff that were there had no idea and when we asked for the shakes they walked back and forth trying to figure out how to make them. We would never go back here and do not recommend anyone else does either. Just get some shakes from McDonalds, they're just as good.

Yoshio A.

Source:

2 years ago

I made an order through the grubhub app to pick up and not have to wait and not wait in line, the app informed me to pick up at 7:55pm I arrived at the staff and asked cim to get my order that I asked for by grubhub, she told me I arrived too early and I had to wait 20 more minutes, the online orders were created to facilitate and not waste time on lines, I pay more on my order just to not lose time on lines

Fanny Chan

Source:

5 years ago

They made our drink wrong after taking 15 mins to make it. We told thr girl that we want the drink in the picture and she kept on asking us what's in it. ... 🤷🏻‍♀️🤦🏻‍♀️ We don't know we just wanted the special Aquaman milkshake thing with the gold flakes/ dust. Didn't get that. And it just tasted like a brownie gone wrong. 🙁

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