Cold Stone Creamery Restaurant in South Lake Tahoe

Name: Cold Stone Creamery
Address: 1001 Heavenly Village Way Ste 24, South Lake Tahoe, United States
Telephone: 15305412040
Rating: 3.5

Owner not registered

Cold Stone Creamery

Reviews

#138 From 204 in South Lake Tahoe

6.9

153 Review

Ambience

6.9/10

Food

6.9/10

Interior

6.9/10

Prices

6.9/10

Service

6.9/10

More details

Price & Cuisine

$$ American

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

1001 Heavenly Village Way Ste 24, South Lake Tahoe, United States

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Website Cold Stone Creamery

About

After visiting Van Sickle Bi-State Park, you can look over the menu at Cold Stone Creamery. Invite your friends with you to have good pizza, pies and bun cha. It's time to try tasty coffee ice cream, brownies and chocolate custard. Great chocolate frappe, coffee with cream or iced coffee are waiting for you at this place. The great location of this spot makes it easy to reach even in rush hours. A number of reviewers find the staff appealing. Cold Stone Creamery is notable for its prompt service. You will appreciate low prices. But many clients who use Google didn't give this place a high rating.

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Amadea Friedl

Source:

2 months ago

I had a much different experience here than it seems like most other people in the reviews… The staff was so friendly and funny, they served quickly, and the ice cream was delicious. No complaints from me or my family! Service Take out Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5

B Roberts

11 months ago

After a day on the slopes, we smelled the waffle cones and decided to grab a cone. Ronnie was very engaging with the customers that were in line when it was their turn to be served. We appreciated the great ice cream cone but really appreciated the personal touch and conversation he had with us while scooping and mixing. Many people would have been frustrated by the line and no end in sight. Ronnie chose to make each person feel seen. Great hire.

Oksana Bugriyev-Gorodetskaya

A year ago

Usually, I don't write bad comments, but this time, it was so bad. We stood in line for 30 minutes to get an ice cream, line was till the door even farther, and only one worker, I felt bad for the guy. The other family that was with us left the line cause it got to 40 minutes wait for them. The manager in this place needs to pay attention to this, it was Saturday and only one worker 😞??? THIS PLACE DEFINITELY NEEDS NEW MANAGEMENT 😞 P.S. Great ice cream, 5 STARS FOR ICE CREAM ❤️

Esmeralda Lazaro

My family and I love cold stone ice cream. Unfortunately the customer service was bad and definitely needs improvement. I was helped by a female with blonde hair on the heavier side. Her customer service was rude and unprofessional. We left with a really bad experience. Food: 3 Service: 1 Atmosphere: 3

Alexandria Jordan

5 months ago

Ice cream is ice cream, but I always wait so long time. Staff no talk to much and you can make ice cream fast. Price is very high service no so much, I maybe give review recommendation if you move faster. Thank you Good Day!

Rojas Eduardo

6 days ago

Incredible ice cream shop, order the brownie chocolate ice cream and add some cookie dough you won’t regret! Excellent place. Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

RCS S

Long line at the check out but we all loved their ice cream.

Cam Fujikawa

2 years ago

I waited like 30 minutes in line and then when I got up to choose what flavors and toppings I would like I asked for a large cup of cookie dough ice cream. She then gives it to the employee next to her and put it in the cup. she didn't say would you like any toppings with it and the whole thing that cold Stone does is they put all the toppings in stuff you want inside the ice cream. So because she already made it she had to put three of the toppings I wanted on top of the ice cream. Then the person working at the register didn't even know the own sizes of the cup somehow and took like 3 to 5 minutes to actually ring us up. When I got home with my ice cream it was already melting on the sides and got everywhere on the elevator. So I had to eat my ice cream unenjoyable in my sink. Thanks to all the teenagers that work at that cold stone 😒

FLORALBA F

8 months ago

The Best Ice cream I have ever had in my life. I recommend these flavors: “Cheesecake Fantasy” and “Berry Berry Good”

Mike Mc

This is always one of our family’s favorite spots to hit while in South Lake Tahoe. They offer individual scoops, or their option to have the ice cream flavor of your choice mixed in with different candy, nuts, or toppings. They also have great specialty sundaes. Sure, the prices are high, the lines are long, and service sometimes seems bothered or stressed. But the ice cream is great. It’s worth the wait and the price!