Cold Stone Creamery Restaurant in Lake in the Hills

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Reviews
#7 From 50 in Lake in the Hills
9.4
13 Review
Ambience
9.4/10
Food
9.4/10
Interior
9.4/10
Prices
9.4/10
Service
9.4/10
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Price & Cuisine
$$ Fast Food
Establishment type
Restaurant
About
You can share nicely cooked bun cha with your friends and spend a good time here. The recipe for success of this fast food is its good ice cream and tasty creamy cakes. Energetic employees work hard, stay positive and make this place great. Fast service is something visitors agree upon here. You may be impressed with adequate prices at Cold Stone Creamery. It's usually a good idea to experience something new and enjoy the pretty atmosphere. Google users awarded the rating of 4.5 to this place.
Reviews
13 reviews
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I recently ordered an Ice Cream Birthday Cake from Cold Stone Creamery for a gathering of 40 people, and I must say, it was an absolute hit. From the moment I placed the order to the very last bite, the experience was nothing short of delightful. First and foremost, the cake itself was a masterpiece. Layers of rich, creamy ice cream sandwiched between moist cake layers created a symphony of flavors and textures that left everyone at the party wanting more. The combination of flavors was perfectly balanced, ensuring that each bite was as satisfying as the last. Not only was the cake delicious, but it was also beautifully presented. The attention to detail in the decoration was evident, and it added an extra element of excitement to the celebration. It truly felt like a special occasion with such a stunning centerpiece. The service provided by Cold Stone Creamery was exceptional from start to finish. The staff were friendly, helpful, and efficient, making the ordering process smooth and stress-free. They were accommodating to our specific requests and ensured that the cake was ready exactly when we needed it. Overall, I cannot recommend Cold Stone Creamery's Ice Cream Birthday Cakes highly enough. If you're looking for a dessert that will impress your guests and leave them with lasting memories, look no further. Thank you, Cold Stone Creamery, for helping make our celebration unforgettable. Service Take out Price per person $50–100 Food: 5 Service: 5 Atmosphere: 5
Service Take out Price per person $50–100 Food: 5 Service: 5 Atmosphere: 5
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Jeel Thakkar
Source: google
10
A month ago
Food: 5 Service: 5 Atmosphere: 5
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Top notch group of kids running that shop. Very organized and delicious!
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Lusia Guerrero
Source: google
10
8 months ago
Can't say enough how delicious this ice cream is!! Especially the chocolate mint mint was extremely delicious
If I could have done 0 stars I would have. Sent in a complaint about a substandard custom birthday cake on the website and the owner - Mitch called me back. HORRIBLE customer service !!!! . Not once did he apologize, he berated my complaint and then was patronizing. I told him I was at work and couldn’t talk long - he said “ well I am at work too.” He sarcastically said “ we are gonna crank up our standards and out out a better cake to make you happy “. Who does that ? I had to tell him again I needed to go but he kept talking. The cake was horrible. The decorations extremely poor. It didn’t look like anything on their website. The filling was non existent, the Mix in’s to the ice cream of strawberry and blueberry were minimal, there were no clear layers of cake and ice cream and the strawberries on top were so small. I even thought one looked made up with frosting. The handwriting elementary and didn’t even include a name. I can’t believe an owner would have such a lack of customer service. I won’t ever be going back.
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nacho daddy
Source: google
10
A year ago
Worth a visit for the new flavors including healthy options and peep flavor for the kids.
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Miss Gulch
Source: google
10
A year ago
Love it. Love every cake we get from ColdStone. Cakes are always cute, fillings always abundant and employees always friendly.
We have been coming to the Algonquin Coldstone for several months and we always have a great experience. The customer service is great, product is delicious and the place is always clean. We recently got an ice cream cake from them for the first time and that was fantastic too. Highly recommend!
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