Love the Boo Batter! Those that know me know I love Cold Stone for their Cake Batter ice cream. The Halloween flare added some fun to my go-to dessert. Thank you for the Friday treat boys!
Very generous portions. Long line - seemed to be slow workers and also understaffed. But overall , no sense of urgency. Location didn’t seem the cleanest.
Hispanic dude working 8 o clock shift very rude and lazy. Not wearing a name tag. Saw a huge line and hid in the back. Left the other guy doing the work. Came back out and was being rude and sarcastic. Pretended to clean. Finally decided to prep some ice cream. The other guy on the shift was very nice and pleasant and working hard.
Great rich and creamy ice cream. I love the coffee ice cream the most, but chocolate and vanilla are very good. They have an apple pie I want to try soon.
I just recently got a coffee and vanilla sundae in a medium sized container with some sprinkles and hot fudge. It was outstanding.
There's lots of parking but there is also a lot of people for the food court area. There was also quite a line, and it was not even a hot day. However the wait was worth it! I had the cheesecake fantasy icecream. My son had the chocolate icecream.
Went here with my little sister the other day and ordered a sweet cream milkshake and she got some random combo of ice cream mixed with candies. When I had came in it was busy probably because it was around 7pm. There was a guy working and a girl with colored hair. They were working HARD. I could tell they were tired but they kept going and got customers through quickly and with care. They deserve a bonus or something because they were putting in WORK. I hate to feel like their hard work was going unrecognized. I ended up tipping like $6 because they deserved it. Great customer service! If you see this coldstones GIVE THEM A BONUS.
It's hard to mess up ice cream, so I gave two stars for the product being a sugary creamy substance. Good job. You performed the bare minimum. The line moves so slow my child was aging in front of me. The lack of enthusiasm from the employees reminded me of a skid row soup kitchen in mid may. Guys, this isn't a charity, none of us in the line are meth addicted and un-showered......hurry it up. Lastly, no one has on a freakin hair net and everyone they hire has a minimum of 12 inches of hair. I'm serious all of them, male, female, undecided and non- desirous. Everyone has twelve inches of pony tail and no hair net. Get it together coldstone, you are starting to look like dairy queen.
I do like the ice cream. But when I took my daughter the other day it was busy and there were 3 employees some of the time as the backroom seemed to be the place to be. Then 3 more employees came in and clocked on but they too just waited in the back. I am not sure what they are getting paid for. One of the guys there ketp tring to turning his hair around his fingers then back to dipping ice cream perhaps hair nets would help. Kinda gross.
It was a very nice experience for a 'once in a blue moon' experience. The ice cream was nice, cold & sweet. Ha. But $16 for two cups/scoops of ice cream seems excessive to me. The place was clean & the service was great 👍.
