Cold Stone Creamery Restaurant in Sherman

Name: Cold Stone Creamery
Address: 4062 N US Highway 75, Sherman, United States
Telephone: 19038913832
Rating: 2.6

Owner not registered

Cold Stone Creamery

Reviews

#130 From 194 in Sherman

5.2

68 Review

Ambience

5.2/10

Food

5.2/10

Interior

5.2/10

Prices

5.2/10

Service

5.2/10

More details

Price

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

4062 N US Highway 75, Sherman, United States

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Website Cold Stone Creamery

About

Clients don't highly appreciate ice cream at Cold Stone Creamery. From the visitors' point of view, employees are attentive here. Good prices are something that should be noted about this place. But google users rated this spot and it didn't receive a high rating.

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Katelyn Guzman

Source:

3 weeks ago

Only giving two stars because my son liked his ice cream. The fudge one taste like it’s been refrozen several times with the amount of ice chunks I tasted. They wouldn’t give me an extra small bowl to put a small amount in for my 18 month old. Said they’d have to charge me for a whole amount more. At 7 bucks a bowl - I should be able to get an extra bowl if I need one. Toilets were digusting. Pee and poop stains and the store overall was pretty dingy. Will not be back to this location. Service Dine in Price per person $1–10

S M

Source:

3 weeks ago

If I could give it 0 stars I would. Nothing like being treated awful because you "placed an order " Apparently placing an order online 24 + hours in advance and paying for it is just a suggestion that I wanted that cake ? The girl at the counter told me it wasn't her problem ,to pick another that was $40 more than the $40 I already paid online. When I questioned her on why accept an order you can't fill she started yelling at me and my 6 year old in Spanish and called someone on the phone and continued to yell in Spanish. My card was charged twice almost $80 for a cake I walked out without because of her screaming! I got refunded only one transaction and still haven't seen the other, 6 weeks later ! Trash employees! Trash business! Food: 1 Service: 1 Atmosphere: 1

vanessa ramirez

Source:

A year ago

Dont think I've even been to cold stone before. First time was yesterday with my husband. We picked from their signature creations. I chose the Oreo overload which is sweet cream ice cream, double the oreo cookie, chocolate chips and fudge in a waffle cone. My husbands choice was cheesecake fantasy which is cheesecake ice cream, gram cracker, pie crust, blue berry and strawberry in a waffle cone. Both flavors were so good. Definitely didnt disappoint!

Kileyrae Johnson

Source:

5 months ago

Worst one I've ever been to made 2 out of 3 of our ice creams where made wrong and when we asked them to fix it they said no and that's how we ordered it but we order it off the menu they have so it was no special instructions to it. Was rude the whole time we were in there and when we set the ice cream down to prove to them it was wrong they said we can't touch it or fix it. And refused to help us. This place charges to much for ice-cream to mess up this badly and not fix their mistakes or own up to it . And one ice cream tasted bitter like there was cleaning supplies in it and the girl replied with that's what you ordered and said we were lying when we said it was bitter and the whole group tried it and agreed it was bitter. Any other place would remake or fix the messed up food but I guess not here.

Lori Eckles

Source:

3 months ago

The store wasn't clean looking. The wall outlets were very dirty behind the counters. The baseboards under the ice cream were dirty. The bathroom was dirty which reflects the cleanest of the store. Service Dine in Meal type Other Price per person $1–10 Food: 4 Service: 4 Atmosphere: 3

Joy Padgett

Source:

A year ago

This place has gone down bad over the last many years since new people took over. It’s dirty and gross. It was so hot inside that the ice creams were all melted and there was hairs in between the ice cream containers. For how much you pay for the ice cream I would at least expect it to be sanitary. I also agree with other reviews that the lady is rude Every time we go in. Every time she is on the phone having a conversation the entire time.

Alexandra Makai (Alex)

Source:

9 months ago

Been here multiple times and tried all the flavors, my family regulars. Everything tastes SO GOOD! Clean store too, I like how you can customize your ice cream to get whichever mix-ins.

Heather Whitney

Source:

A year ago

I highly suggest the health department get involved as well as the admin check their workers. Walked in and the lady was rude. She obviously didn't want to be there, wasn't helpful, and there is no way that tiny cup was $7. The ice cream was visibly melting (I thought maybe it was something to do with making it easier for them to serve) until my daughter took a bite and almost threw up. I won't be returning.

Dee Dee Lunsford

Source:

11 months ago

Went there this evening, asked for a cheesecake shake with Twix added in...the girl added a big scoop of cherries along with the Twix, handed us the most watery shake I've ever seen ( consistency of water!!!) I asked them if that's how their shakes are & the girl rudely said yes!! Never again!!!!

Michael Robertson

Source:

A year ago

If you are dairy sensitive or follow a plant based diet this location DOES NOT make the silk almondmilk shake how they are supposed to. I was informed they use whole milk for everything even though the website advertises that the silk shake is 100% plant based. They said they don't even have almond milk.

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