Cinnabon Bakery,Restaurant in Strongsville
Owner not registered
More details
Price
$$$
Establishment type
Bakery, Restaurant
Reviews
23
reviews
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Date
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Source:
2
2 weeks ago
Service
Take out
Source:
2
3 months ago
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Cinnamon Roll
Source:
2
A week ago
Got a 4 pack box of classic cinnabons and a fly was sealed inside of the box
Service
Take out
Source:
2
10 months ago
I have been purchasing from this location for years as I have not had any major issues. Recently I started working at the mall and they offered a Mall Employee Special coupon. The premise of the coupon if to give mall employees a free regular fountain drink with purchase of any classic. There is no expiration date stated. I had two coupons, the first time I received a hard time as I didn’t have a uniform to prove I was an employee. I told who I think is the manager that I am a manager at a clothing store right across the hall and we don’t wear uniforms. Then she said it was for those working so I couldn’t redeem it. Again, I told her I was and if it was that serious to redeem a coupon they put out, we could call another manager to verify that I was in fact, clocked in. It was about a minute of banter then reluctantly she gave it to me. I come back a second time to purchase a roll and redeem the coupon and I’m told I can’t because they “stopped doing it because no one was using the coupons”. As a consumer, I’m highly disappointed because there is absolutely no expiration on the coupon and as I asked the same girl, how would I know it’s expired so I could use it in time without such prevalent knowledge. I really am upset because I go there quite often and they are extremely rude. I have tried to take this up higher but I understand it’s independently operated by strongsville maybe as a licensed unit. I would like to speak to someone higher up in the chain of command as this is unacceptable customer service. The coupon issue and the deamenor the employee had while speaking with me, all extremely rude. And the experience has not changed. The way they handle customer service is deplorable.
Source:
2
3 months ago
Black friday ordered 4 after overcharging Rude girl states they didn’t have 4pks super Rude customer service
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Cinnamon Roll
Source:
8
6 months ago
My cinnamon rolls were fresh and Cinnabon only ran out of items at the very end of the day (8pm) when I have made purchases. The service was pretty good too.
Source:
2
A year ago
Where is the frosting? Why are you so cheap? I should get what I paid for and obviously I did not.
Source:
2
A year ago
My wife went and purchased 2 6 packs. One with pecans and one without. The one with pecans was for her parents, she is allergic to tree nuts to the plain ones were for us. She took her hour drive home to find out they put 3 pecan and 3 plain in each box. So now there are no cinnamon rolls she can eat. I’d think it was common sense to put the ones with nuts all together and the plain ones all together. Apparently they lack common sense or don’t even have any consideration into peoples allergies. Very disappointed.
Source:
2
A year ago
All of the cinnamon rolls on display had hardly any frosting. Look at the recent review, you can see they put barely any frosting on them anymore.
Source:
2
2 years ago
I continue to come to this location to use my gift card to purchase items and it is always broken. They do not attempt to use my gift card. They just say it isn't working. They scan Q codes with the scanner but not try to help with my gift card. This is the 3rd time trying in a month. This is ridiculous. I could've gotten a gift card to somewhere else if I would have known they don't take gift cards. I don't understand why they have no explanation to why.
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