Church's Texas Chicken Restaurant,Fast food in National City

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Reviews
#149 From 191 in National City
6
10 Review
Ambience
6/10
Food
6/10
Interior
6/10
Prices
6/10
Service
6/10
More details
Price & Cuisine
$$$ American
Establishment type
Restaurant, Fast food
About
Try tasty fried chicken and perfectly cooked coleslaw. This fast food may please you with good biscuits. Churchs Chicken is famous for its great service and friendly staff, that is always ready to help you. Prices here are reported to be attractive. It's a good place with the charming atmosphere. But most guests who use Google didn't grant this place a high rating.
Reviews
10 reviews
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Nemesis
Source: google
8
5 months ago
I love the chicken here, of course, just wish there was more seating inside and not an awkward window for orders once done. Service Take out Meal type Dinner Price per person $20–30 Food: 5 Service: 4 Atmosphere: 2
I’ve been here when i was a kid and recently as an adult over five times and it’s really good food. It has really bad internet critics but it’s because of the competitors . Affordable prices. Underrated. You know it’s good when there’s elders buying food every time you go. Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Chicken Sandwich Combo
Store closed over 30 minutes early. Staff is always rude with a smirk on their face. They move at a snail’s pace on purpose. I’ve worked in a restaurant 20x busier as assistant manager andstill get customers in and out in 10 minutes with decent customer service better than this staff does. Manager needs to get this location together. If staff don’t want to do the job they need to quit .. Food: 3 Service: 1 Atmosphere: 1
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Deisha Jones
Source: google
10
2 months ago
The only problem I had was they never have chicken ready it's always a 25 min wait I love that it's fresh but I feel if we're waiting that long gives us some fries or pie something that's a long time the other thing is they don't except bills over $20 but the chicken is fresh and good I like how they cook it the wait time is too long y'all gotta work on that Service Take out Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Chicken Sandwich Combo
Went in and the wait was more than 30 min and that was just to order. Staff was very unorganized. Before going in tried calling so my order could be picked up but they also don't answer the phone. Won't ever be going there. Food: 1 Service: 1 Atmosphere: 1
It can get very busy and hot depending on the time of day you go. It's very small and quaint. There is no wheelchaire access. The food is okay, a little to greasy for my taste. But the customer service is really quick, respectful, and hardworking. Service Take out Meal type Dinner Price per person $20–30 Food: 3 Service: 5 Atmosphere: 3
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SwoopDat!
Source: google
2
5 months ago
The Smokehouse Chicken took over 30 minutes of wait time. They didn't even tell you it was gonna take long. If I knew, I would have gotten the pile that was already cooked. They rushed it after I tried to get a refund and they even forgot to put the smokehouse sauce on it. Service was booty. Service: 1
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Rod F
Source: google
6
A month ago
Been going here for years. I usually just get the mixed chicken 9 pcs. Food is OK, but they always run out of the spicy chicken. It's always pack here. Service Take out Meal type Dinner Price per person $30–50 Food: 3 Service: 3 Atmosphere: 3
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V. B. Sr.
Source: google
10
3 months ago
I didn't get anything because someone else was buying and they were so picky that they didn't order anything. But the customer service deserves 5 stars for being patient and still friendly and willing to help. Service: 5 Atmosphere: 5
I was yelled at for asking for a free refill. During previous visits, I encountered no problems getting free refills. In every visit, I would ask for one refill for a large sized cup. Just kindly ask, they'll ask you to remove the lid and then refill it for you. On 08/16/23, as I walked up to the counter, I was immediately told, "No refills." (I didn't even ask yet. Just had the lid removed.) Baffled, when I asked for affirmation to check if I heard correctly, I was told, "NO REFILLS!" in a very aggressive manner three more times. She then offered to me as an alternative a "small plastic cup," to which she would fill with Coke Zero. Holding my large sized cup, I declined. Even while I was walking away, she got louder and louder, insisting on offering me the alternative. While I don't mind not getting a "free refill" since nowhere does it say if you can or cannot (or if there is I cannot find it), HOW HARD IS IT TO KINDLY TELL A CUSTOMER THAT A CERTAIN SERVICE IS UNAVAILABLE!? WHY THE YELLING!? __________________________ Ahem. + Always crowded during lunch + Spacious parking + Great quality food for its price + Recommend the 3pc Chicken + Biscuit for under 5$ OR 9pc Chicken for 15$ - Poor attitude from staff - Slow service speed Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 1 Atmosphere: 2 Recommended dishes 3 Piece Spicy Combo
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