Chocolate Shoppe Ice Cream Co. Restaurant in Madison

Owner not registered
Reviews
#385 From 1061 in Madison
8.8
45 Review
Ambience
8.8/10
Food
8.8/10
Interior
8.8/10
Prices
8.8/10
Service
8.8/10
More details
Price & Cuisine
$$$ International
Establishment type
Restaurant
Reviews
45 reviews
Rating
Sorting
Date
Date From - Date To
Food: 4 Service: 4 Atmosphere: 4
Service Take out Meal type Other Price per person $10–20 Food: 5 Service: 1 Atmosphere: 2
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Jacob Clark
Source: google
8
A month ago
Food: 4 Service: 3 Atmosphere: 3
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Sara Cerar
Source: google
8
2 months ago
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 3 Atmosphere: 4
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Jasper Johnson
Source: google
10
3 months ago
Food: 5 Service: 5 Atmosphere: 5
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Alisha LEE
Source: google
10
2 months ago
Food: 5 Service: 5 Atmosphere: 5
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James Bates
Source: google
6
5 months ago
It truly pains me to leave a low review for this Madison icon. But every time I go here staff is all hiding in back. They emerge with near zero customer service skills. Like it would hurt them if they smiled and thank you for your business. Portion control is nearly non-existent. I ordered a double scoop, my son ordered a single. Because my ice cream was hard to scoop I got about the same amount as my son. Prices are borderline ridiculous. I am willing to pay only because I am loyal to the brand. But plan on $8 per person or more with tip. This is a great example of growing a company too much where quality control and standards are lost. Still amazing ice cream...but don't expect the famous service or prices.
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Michele Vargo
Source: google
10
7 months ago
Variety of ice cream flavors! I had the raspberry lemon ice. Single dish, was 2 scoops. Good flavor and refreshing 😎
This ice cream was pretty good. There are a lot of flavor options and lots of different cones as well. The flavors also switch every once and awhile. Overall pretty good. Food: 4 Service: 4 Atmosphere: 4
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Taryn Score
Source: google
4
5 months ago
The customer service really brought the entire experience down. Walking into the Shoppe it was bright fun and very clean. Bathrooms were spacious and clean. Should have been a 5 star experience, but the woman working very clearly did not want us there, was annoyed with any questions we asked, and just wanted us to leave. Outside of the unwelcoming feeling from the worker the ice cream was delicious.
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