Chipotle Mexican Grill Restaurant,Fast food in Chelmsford

Name: Chipotle Mexican Grill
Address: 65 Drum Hill Rd, Chelmsford, United States
Telephone: 19784520693
Rating: 1.5

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United States

Establishments

Chipotle Mexican Grill

Reviews

#68 From 84 in Chelmsford

10 Review

Ambience

3/10

Food

3/10

Interior

3/10

Prices

3/10

Service

3/10

More details

Price & Cuisine

$$$ Mexican, Fast Food

Establishment type

Restaurant, Fast food

Information

+19784520693

65 Drum Hill Rd, Chelmsford, United States

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Website Chipotle Mexican Grill

About

Search through the Mexican menu. Clients don't highly appreciate burrito bowl at this fast food. Chipotle Mexican Grill is famous for its great service and friendly staff, that is always ready to help you. This place scored 4 in the Google rating system.

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Rakesh S

Source:

A week ago

My order was mixed up and gave someone else’s order. The packing slip was right but it was someone else’s order. Sorry Kayla but your order was too bad had to throw it away. Had to talk to customer care and they issued a refund. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 2 Atmosphere: 2 Recommended dishes Burrito Bowl

Natalie McNally

We walked in and the restaurant was trashed. Mike stood out. He was very kind and he was the only staff member we saw working and working his butt off. Cleaning and delegating the entire 40 minutes we were in there eating. He cleaned our table off and pleasantly chatted with us while he cleaned. Mike alone gets 5 stars from this mom duo tonight. Thanks Mike :) Service Dine in Meal type Other Price per person $10–20 Food: 4 Service: 5 Atmosphere: 1 Recommended dishes Burrito Bowl

Venugopal Reddy

A month ago

Every time I order online, there is some problem or the other. Once they forget to add chicken while the order clearly shows chicken, some times the issue is with quality and quantity and sometimes they make us wait for pickup. A reputed brand like this shouldn't be having so many issues with basics of customer service. Food: 1 Service: 1 Atmosphere: 1

karthik reddy kudumula

Very very bad experience even after ordering online the takeaway is always very delayed and every time you order from this store is alway out of roasted chili corn.Over all not at all recommended. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Burrito Bowl

juliet ndiwabene

Today, I went to this location for my lunch break, and what a disappointment and waste of my whole break. Upon entering the restaurant, I was surprised that nearly half of the menu was missing. While there was a sign stating, "Only credit cards, no cash," I believe it would have been considerate to inform customers about the missing items on the menu. Only after placing my order did I discover the limited selection, leaving me frustrated and feeling that I had been cheated with my money. What further compounded my disappointment was being charged the full price for a bowl that had only 3 items and missing nearly 4. It felt unfair to pay the regular price when I didn't receive the complete meal experience. As a customer, transparency about menu limitations is crucial, and the pricing should reflect the reduced offerings. Food: 1 Service: 1 Atmosphere: 1

Jennifer G

They didn't start making my online order until I got there and then AFTER I paid told me they didn't have the fajita veggies so they just made it without. The reason they didn't have them was because "We shut the grill off an hour ago." I ordered my food at 8pm. I believe they close at 10 so they shut the grill off 3 hours before closing? and since I was there when you started making it why not tell me then that you didn't have the veggies? I wasn't going to take my order, but they told me that since it was an online order I would have to call Chipotle for a refund. My chicken Quesadilla's has beef in them and not just a few pieces, but was about 1/3 beef and 2/3 chicken. They cheese wasn't melted and it wasn't put together correctly. Beyond disappointed. Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Daniel McCarthy

Had to wait at the front of the line for 15 minutes with another customer just for the manager to heat up bagged queso on the stove and take her time getting to the line, let alone our orders. Had about 10 people in line cut both of us. By the end I got a skimpy cold burrito bowl. Didn’t even say sorry or anything. As a former chipotle employee I can confidently say that was utterly pathetic service. Do better. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 2

Catherine Valley

2 months ago

The tables were dirty, no customers getting food, yet servers didn't come out to clean. No chips, no onions and peppers, no ice for fountain drinks, 3 napkins in dispenser, the juice dispenser wasn't flowing and looked disgusting. That area was also a mess. The food was so salty. I had a chicken and meat combo. Some of the meat was warm, and some was cold. This was at 1:00pm. This was my second time here. The first time wasn't that great, but I tried to give it another chance. The person who made my burrito was nice as was the perdon who took my card. BTW only cards could be used. No cash. Service Dine in Meal type Lunch Price per person $10–20 Food: 1 Service: 3 Atmosphere: 1

camilylove

4 months ago

I love eating chipotle bc the food is so good but today I’m definitely not going to be trying it again. I was in the middle of eating my order when I saw an ant crawl of the side of my bowl and start crawling on top of my plate. I was disgusted and immediately threw up and ran to video it. I’m very disappointed. Service Delivery Meal type Lunch Price per person $30–50 Food: 1 Service: 2 Recommended dishes Burrito Bowl

Simply Luxury

5 months ago

I ordered bowl steak and pork and both I paid for "extra steak and extra pork". I also paid for both corns!!!!! Why does it look like it was a regular amount of meat when I paid extra? I thought I was just exaggerating but then I find out it also has no CORN that I ordered!!!!! I always eat here so i know how they portion it. Train your employees Meal type Other Price per person $50–100 Food: 1 Service: 1 Atmosphere: 1