Chipotle Mexican Grill Restaurant,Fast food in Evesham Township

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Reviews
#92 From 112 in Evesham Township
5.4
259 Review
Ambience
5.4/10
Food
5.4/10
Interior
5.4/10
Prices
5.4/10
Service
5.4/10
More details
Price & Cuisine
$$$ Mexican, Fast Food
Establishment type
Restaurant, Fast food
About
Mexican dishes are to be tried here. At this fast food, clients may have good lemonade. Visitors don't highly appreciate chips and guacamole at Chipotle Mexican Grill. Food delivery is a big plus of this place. The appealing staff welcomes people all year round. Prompt service is something that guests note in their reviews. Prices are found affordable here. You will definitely appreciate the charming atmosphere. But people rate this spot below average on Google.
Reviews
259 reviews
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The restaurant was empty, but not a single clean table. The garbage was over flowing and the food tasted a day old. By far the worst I've ever seen. I ate with my food in my lap because it was so dirty. Spoke to the manager or assistant manager and they're reply was. Ok. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
The service at this location compared to the other locations is horrible, my mobile order was said to come out at 8:20 and took nearly to 8:40 before I saw them work on it. While my group was waiting for our orders, the location had no customers come in from the time we ordered to when we got our food. In the meantime, the locations employees were all either playing on their phones or gossiping in the back. For having zero customers and not making food at the moment, the restaurant was also very dirty all around as pictured in the photo below. Neither my group or myself will be returning to this location, <4/10 Service Dine in Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1
I usually do not have issues with Chipotle, today I did. I made a mobile order and it came up with a promised time of 7:15 PM. I walked into the store at 7:13 and the order was not even started. I gave the employee my name and she proceeded to start making tacos. Meanwhile, people who walked in, stood in line and ordered are getting their orders faster than I, who mobile ordered. After waiting more than 10 minutes for 9 tacos and a bag of chips, I walked out of the restaurant at 7:27 PM to my car and drove home. I get in the house and open everything and it's just a mess. We got less than half a bag of chips, our tacos were literally covered in lettuce, we could not see anything else on them unless we removed lettuce. This bothers me because 1. they never put this much lettuce on and 2. I overheard the employees talking about how an earlier shift did not change out some of the ingredients. That's no reason to dump what you have left onto our one order to the point where we can't taste our other toppings. While I was waiting as well, 2-3 employees were standing in the back of the establishment just talking doing nothing. One employee seemed to try and get them to help out but to no avail. Speaking of, our tacos were made extremely sloppily. They usually are distinguishable which taco is which and you're able to easily pick them up, not in this case. There was so much material piled on to our orders that our hard shell tortilla tacos were completely soggy, one of which had a hole in the bottom that then completely ripped while it was being eaten. The meat in the tacos was also likely from the bottom of their bins, as a good portion of the pieces were nothing but fat. As someone who has nothing but good experiences with Chipotle in the past, this truly disappointed me today. Seems like I'll be taking a break of this until something gets fixed.
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J C
Source: google
2
2 months ago
Rice is hard and undercooked. Increased in price but portions size are like kids meals now.
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King Soup
Source: google
2
2 weeks ago
Everything about this location is wrong. Hence why they have as many 1 star reviews as they do 5. This is the pits of hell, whoever owns this place should be jailed along with most the people working there. It’s the most incompetent collective of individuals at this location. It’s straight up disrespectful the portions you guys give out, I had to ask the guy for more meat becuase he had only put a tiny pinch of it on my burrito. On top of that the pibb is shooting out root beer instead! The soda machine hasn’t worked in 3 years! The coke tastes like soap. You guys are a joke. Don’t go here unless you really hate yourself. Food: 1 Service: 1 Atmosphere: 1
Listen, I love Chipotle, but this location just sucks! I’ve given it a few chances and it’s bad every single time. I’ve walked in to find employees going at each other, the meat is always overcooked to the point that it’s charred and inedible, and they gave us moldy fruit in my kid’s meal. I’ve always found locations to be consistent, but this one just knocks it out of the park with bad quality. Food: 1 Service: 1 Atmosphere: 1
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Alan Lane
Source: google
2
5 months ago
Most of the employees are miserable, infact, rude. They hardly put any meat that you choose on your order. You would think it's theirs and that they're loosing money if they give you a realistic amount!! I'm not a vegetarian. Stop with excessive lettuce to make our orders look full. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 1 Atmosphere: 2
This location is ALWAYS a dumpster fire. Orders always come out well after the promised time, sometimes as long as 30-45 minutes. Today they are online order only as only two people are working in the entire store. Whoever is managing this location should be fired. This location needs an entire overhaul as it as poorly run am establishment as I have ever seen. Service Dine in Meal type Lunch Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1
See picture, they were out of like every thing. This was at 5:30 on a Thursday. Close this place down or fire everyone and start over because right now this place is a lost cause Service Dine in Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
I was in the restaurant and ordered two burritos, my third item was a chicken quesadilla. They told me they only fulfill chicken quesadilla orders online. I'm looking right at the guy and he would not make me a chicken quesadilla. He said he could make a kids chicken quesadilla but not a full. Why could he not make me a chicken quesadilla unless I ordered it online???? Chipotle is hitting rock bottom. To rub salt in the wound, toward the end of my burrito order that's when they told me they are out of guacamole and cheese.... Rock bottom. Food: 1 Service: 1 Atmosphere: 2
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