Chipotle Mexican Grill Restaurant,Fast food in Derby

Owner not registered
Reviews
#65 From 89 in Derby
6.3
399 Review
Ambience
6.3/10
Food
6.3/10
Interior
6.3/10
Prices
6.3/10
Service
6.3/10
More details
Price
$$$
Establishment type
Restaurant, Fast food
About
Mexican cuisine provides flavorsome food at this fast food. To try perfectly cooked burrito bowl, chicken and tacos is a really good idea. Chipotle Mexican Grill is well known for its great service and friendly staff, that is always ready to help you. Average prices are something that should be noted about this place. In accordance with the visitors' opinions, atmosphere is homey here. This spot hasn't received a high rating from Google users.
Reviews
399 reviews
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I usually love Chipotle, but this location was disgusting. Tables weren't clean, food on the floor, food all over the prep area, topping droppings mixed in with each other (corn and lettuce in the sour cream, cheese with the lettuce, etc). I ordered my usual bowl (carnitas, white rice, pinto beans, corn salsa, light sour cream, cheese, and lettuce) and while it tasted normal, I was instantly sick on my way home. I ordered my son a carnitas quesadilla and it affected him too. When we received his quesadilla, the foil wrapping had food from a previous order all over it and it was super greasy. There was only one person working the prep line, doing both meat and toppings without switching gloves (which should've been my red flag right there, but i was too hungry). There should be one person handling meat and one person handling toppings. Will most likely not be returning to this location unless these issues are fixed. They should be held to a higher standard especially for being in a very busy part of Derby. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
I usually love Chipotle, but this location was disgusting. Tables weren't clean, food on the floor, food all over the prep area, topping droppings mixed in with each other (corn and lettuce in the sour cream, cheese with the lettuce, etc). I ordered my usual bowl (carnitas, white rice, pinto beans, corn salsa, light sour cream, cheese, and lettuce) and while it tasted normal, I was instantly sick on my way home. I ordered my son a carnitas quesadilla and it affected him too. When we received his quesadilla, the foil wrapping had food from a previous order all over it and it was super greasy. There was only one person working the prep line, doing both meat and toppings without switching gloves (which should've been my red flag right there, but i was too hungry). There should be one person handling meat and one person handling toppings. Will most likely not be returning to this location unless these issues are fixed. They should be held to a higher standard especially for being in a very busy part of Derby. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
I ordered an online pickup order. One burrito was a normal large size Chipotle burrito. The second burrito was a Steak burrito with all of the fillings. It was a $12 burrito and half the size. I called the store and the manager told me to drive back up there so that he could remake the burrito but was unable to give me a refund. I called Chipotle's Customer Service and all they wanted to do was give me a coupon for buy one get one free. After 15 minutes on the phone with them, they finally refunded my money. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Burrito Bowl
It would be no stars . This location has continued its downward spiral of food service. Filthy prep surface, employees come with nothing but attitude if you ask for anything. Didnt change gloves coming from back room dug rice out of my tacos with hand when they piled it in. Always happy to give you plenty of rice not meat. 11 dollars for two taco shells full of rice served from a dirty counter and dirty gloves. I walked over and threw it in the trash. This place is a joke. Never again and I use to love this place.... Just an update their PR department contacted me they of course are not in this country and it was as ridiculous as their store has become. Their answer was to offer me a free drink I repeatedly ask to speak with the actual management team but not possible they said. How do you deal with something you dont get told about. The service is just terrible at this particular store . Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Burrito Bowl
Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Burrito Bowl
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Dave Lesley
Source: google
2
2 weeks ago
Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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