Chipotle Mexican Grill Restaurant,Fast food in Minnetonka

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Reviews
#94 From 121 in Minnetonka
4.1
377 Review
Ambience
4.1/10
Food
4.1/10
Interior
4.1/10
Prices
4.1/10
Service
4.1/10
More details
Price
$$$
Establishment type
Restaurant, Fast food
About
Try something new from the Mexican cuisine. Visitors don't like chicken at this fast food. Food delivery is a big advantage of Chipotle Mexican Grill. A number of people note that the staff is appealing at this place. Many reviewers have noticed that the service is good. At this place, guests can enjoy the nice atmosphere. But this spot has been rated below average by Google.
Reviews
377 reviews
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Greg Daggett
Source: google
10
2 weeks ago
Sunday at 5 pm. No line. Clean. Fast. Friendly. What Chipotle used to be many many years ago and a very pleasant and welcome surprise. Food: 5 Service: 5 Atmosphere: 5
Went here for lunch, they didn't have Chicken ready so I got Barbacoa ! They had no ice for the pop and The Coke Zero was Flat!! The other drinks machine was empty!! The Guacamole was delicious and my favorite !! Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes Tortilla on the Side
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Shad Owen
Source: google
10
4 months ago
Enjoyed my latest meal here. I feel like quality and attention to detail are much improved versus my last Chipotle experience. It's been a while. One note I thought the tables could go for a regular wipe. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 2 Recommended dishes Barbacoa Bowl
Even when I order my food inside the store they still throw the container around and it all ends up at one end in a messy pile of. Plus, I ordered double meat and barely get one portion. LAME Meal type Dinner Price per person $10–20 Food: 2 Service: 2 Atmosphere: 4
If I could give it a Zero I would. It was below zero and I had a baby in the car so ordered in the app to go though the drive through. When I got there no one would come to the window. One girl looked at me several times another came and was playing on the phone and drinking soda right at the window but would not acknowledge me. The shades were mostly down, chairs up and no outdoor lighting at 6:35pm. I should have learned the first time when my order was missing things. Stay far far away from this store. Service Take out Meal type Dinner Price per person $10–20
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I B
Source: google
2
3 months ago
Not what you expect after a long flight from the West Coast! The food was cold, they were out salsa, chips and it was only 6:30pm and no plans to make more. The place was dirty, 6 people in the building and only lady seemed to be working. The cashier was rude and wouldn’t identify himself when asked. No plans to return if I stay in the area again Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Katie Odell
Source: google
2
4 months ago
My order was supposed to be ready for pickup at 12:30 but wasn’t ready until 20 minutes after that time. I wouldn’t mind if their wait time promised was longer, but please don’t tell me it will be ready at 12:30 then have me wait that long! No ice in the ice machine, no napkins. Despite grabbing my food as soon as it was ready, it was served cold. I’m sure they’re understaffed and it was busy so I get it but I won’t be coming back. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 1 Atmosphere: 2
I try my hardest to be patient with restaurants as I know they can be very busy and stressful working environments. However, I cannot recommend this Chipotle to anyone. After giving it multiple tries to see if any experience would be redeeming, each validated my thoughts that this is one of the worst Chipotles. For starters, they changed their hours to not opening until 12. I understand that can be a business decision, which is fine! But I was there one day and there was a group of people waiting to be let in as it was lunch break time. A girl was sitting by the window texting, and even after it was a few minutes after 12, she just continued to text ignoring all of the people waiting. Having to wait over a lunch break because an employee didn't want to open the door isn't a great experience. Then, the food. I have not had luck any of the times I have been here. First time, I ordered lettuce and they placed one strip of lettuce between my three tacos. The next time, my tortillas were burnt because the lady didn't take them off in time, only for my tacos to crumble with the tortilla cracking as I folded it. Then, my order today was tacos again, which were cold. Not just like they were sitting out and lost the temperature but more like the steak wasn't warmed up properly. It is hard to want to continue to spend my money when I know it is almost a guarantee my food will be low quality and the customer service will be subpar.
I really loved the atmosphere coming in there and the music they were playing! Employees were very kind and got my order right. Better than minnetonka location. Will be going to shady oak rd location instead from now on, thank you😋 Service Take out Price per person $1–10
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Chris Moore
Source: google
2
2 months ago
Continuous bad experiences every time I come. From cold food, poor service, and being out of ingredients to chipotlane wait times, this chipotle needs serious help. Food: 3 Service: 1 Atmosphere: 3
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