Chipotle Mexican Grill Restaurant,Fast food in Tuscaloosa

Name: Chipotle Mexican Grill
Address: 1800 McFarland Blvd E, Ste 608, Tuscaloosa, United States
Telephone: 12053910140
Rating: 2.6

Owner not registered

Chipotle Mexican Grill

Reviews

#224 From 285 in Tuscaloosa

5.3

456 Review

Ambience

5.3/10

Food

5.3/10

Interior

5.3/10

Prices

5.3/10

Service

5.3/10

More details

Price & Cuisine

$$$ Mexican, Southwestern , Fast Food

Establishment type

Restaurant, Fast food

Dietary Restrictions

Vegetarian Friendly

Information

+12053910140

1800 McFarland Blvd E, Ste 608, Tuscaloosa, United States

Get direction

Website Chipotle Mexican Grill

About

Mexican cuisine under the direction of the talented chef is gorgeous at this place. Many people point out that waiters offer tasty steaks, chicken and quesadillas here. Visitors can order good flija at this fast food. Chipotle Mexican Grill is well known for its great service and friendly staff, that is always ready to help you. A lot of guests find that prices are adequate for what you receive. The atmosphere is homey, as clients see it. But google users haven't given this place a high rating.

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Reiland Eubank

Source:

A month ago

The food-building line is fairly consistently dirty, and they’re regularly out of something important. There’s a quite off-putting smell near the drinks/utensils station most of the time. The workers can be friendly but there seems to be little sense of urgency in the whole restaurant. Location on University Blvd is much preferred. Service Take out Price per person $1–10 Food: 3 Service: 2 Atmosphere: 3 Recommended dishes Burrito Bowl

Alyssa Shenk

2 weeks ago

Never have left a bad review before. This is the worst experience I’ve ever had. I placed my order to be picked up at 10:10pm and when I showed up my order was behind the counter not on the shelf. The workers had no urgency and I stood right in front of the cashier for 20 minutes as the lady working the cashier ignored me and other people waiting. I let her know I had a mobile order and she just rudely nodded her head and continued to ignore me. Another girl waiting in line even told me “good luck.” I spoke up again and she ignored me for the second time just lazily walking around. Finally some nice lady grabbed my bag and the people behind me’s. Never returning to this chipotle. Chips i ordered were extremely stale, like multiple days old. Service Take out Meal type Dinner Price per person $10–20 Service: 1 Atmosphere: 1

Ashley Jefferson

5 months ago

If you want to see employees who do not care… come here. As a person who has been in management for years I can honestly say there is no structure, coaching, development or accountability for the workers. No sense of urgency even with a store full of people, the area where you get the forks and napkins smelled putrid. Like rotting fruit and dirty mop water. I didn’t even get utensils because of the smell. Trash can overflowing. And yet, you have employees literally moving extremely slow and very lazy. They also seemed pleased to see customers leaving due to the wait and lack of menu items. The young man checking out was very nice. Had a great disposition and appearance. This location needs a complete revamp of staffing and additional training and development. Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1

Kan Alcf

A year ago

I drive through this chipotle location half hour before they close to get a bowl of steak which is my favorite.. I was impressed the service was fast even though there was a line I actually got a really good bowl, the steak was soft and tasted amazing all the ingredients were there very fresh and tasty.. the employees were nice and friendly! I'll be visiting more. Service Take out Meal type Dinner

Suffering Fools

Absolutely the worst restaurant experience ever. So done with Chipotle. Placed an order online. Went in, very busy. Did not see 1 of 2 bags on receipt. Food was 25min past due time. Left, only to find I was shorted part of order. Returned and requested manager. Manager (Sandra) would not come out from back. Employees relayed messages. Manager stated she filled order herself and I was wrong. Have pictures of what I got home with. The fact that the manger thought I would drive home then return for a single burrito on a $35 order and lie about it speaks volumes to her character. I HATE CHIPOTLE NOW. So done with this place. Food: 1 Service: 1 Atmosphere: 1

David Wallen

2 days ago

Orders are wrong, service is slow, and lobby is dirty. Don’t pay for extras because they don’t give them…save your money and time. Avoid this terrible establishment. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Nick Smelley

2 months ago

Waited for 20 minutes after the store was supposed to be open with 6 other people before the door opened. Then the tacos didn't even have enough meat to go all the way across and that was with double meat. I have been to this location 4 times now and everytime it is either a mess with sauces that get on everything as they slide it down the line and very little meat I like Chipotle but I would avoid this location till it gets better management. I'm not sure what happened to this company but from looking at the other reviews it is obvious that the company don't care if the service or food is good because it doesn't take months to fix a management and training problem. Food: 1 Service: 1 Atmosphere: 1

Garett Button

3 months ago

Don’t order online. Smallest bowl I’ve had. Missing toppings that I ordered and added toppings I didn’t. Said my food was done on the app 10 minutes before it actually came out. Tried to get customer service to help through the app and they said they couldn’t track my order and that is WAS ready on time. It wasn’t. I’ve had so many terrible experiences with chipotle customer service, they will never fix any order that they mess up and will deny there was ever a problem. Wish I could rewind 5 years and get chipotle when it used to be good. Food: 1 Service: 1 Atmosphere: 1

Madden B

4 months ago

The restaurant was online order only. I put in an order for a burrito, and I received a 10 minute waiting time. After more than 25 minutes had passed, I finally got served a cold, unappealing burrito. If you brand yourself as a Mexican grill, and you cannot make a single edible burrito in 25 minutes you should no longer be in charge of making burritos. Being able to estimate food delivery time without being off by more than 100% and the ability to delivery lukewarm food are the BARE MINIMUM I expect when going out to eat. Not coming back, recommending my friends stay away. Contacted customer support, got a cookie cutter response. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 2

Nick

Says they’re open late, don’t come after 9 if you want anything specific. They’re always out of something and refuse to make anymore. No one is rude but this is just a consistent issue every time I come, I’ve tried to give them chances but after 9 don’t waste your time. Food: 3 Service: 2 Atmosphere: 2