Chipotle Mexican Grill Restaurant,Fast food in Aurora

Owner not registered
Reviews
#469 From 768 in Aurora
3.2
10 Review
Ambience
3.2/10
Food
3.2/10
Interior
3.2/10
Prices
3.2/10
Service
3.2/10
More details
Price & Cuisine
$$$ Mexican
Establishment type
Restaurant, Fast food
About
According to the visitors' reviews, Mexican dishes here are quite nice and the menu is well-organized. At this fast food, clients can have perfectly cooked chicken, burrito bowl and carnitas. Based on the guests' opinions, waiters offer good lemonade. Chipotle Mexican Grill provides food delivery for the convenience of its customers. A lot of people mark that the staff is accommodating at this place. Many guests say that the service is fine. Attractive prices are something that should be noted about this spot. Enjoy the pretty atmosphere here. But google users haven't given this fast food a high rating.
Reviews
10 reviews
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NH
Source: google
2
A month ago
I'm just saying. In no way is this double of what I asked. I used points on this too. This is my first time Ordering a meal from there via delivery. I go into the store usually and my burrito is not this size. There is extra tortilla more than double. (Yes the hand comparison is ridiculous) But you see the pictures thats not double... Food: 1
It's hard to be in a place where you are rushed through the line, but you need time to build your bowl. Where the person asks "cash or card" But because you weren't anticipating the question, it takes you a minute to process the question/answer. Again you are feeling rushed. You say that you are sorry for not responding fast enough and are greeted with silence! My black beans needed to be reheated before I finished my bowl; I ate on the patio there at Chipotle. So I needed to finish my bowl later when I could reheat it. The Guacamole had already begun to turn brown, of course not only does lemon/lime solve this problem, it adds great flavor to the Guacamole. The patio was enjoyable, a great place to enjoy the sun today. It is closed, so you can only access it from the store. Sadly, this was my first time at this location. Clearly hospitality doesn't matter, nor do they prioritize customer service to ensure a return visit. While you may want to choose Chipotle for the freshness of their food, I definitely can't endorse this location. So many missteps and you didn't get the impression that anyone cared... Service Dine in Meal type Other Price per person $10–20 Food: 3 Service: 1 Atmosphere: 2
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Laila J
Source: google
4
3 months ago
The girls making the bowls had bad attitude and poor hospitality skills. The portions are terrible and the quality of the food is definitely one of the worst I’ve had at chipotle I had random things like fajita peppers in my food which I did not order and a piece of plastic as well! Service Dine in Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 3
BARELY FILLED BURRITO!!! NO THATS NOT A TACO BELOW. If you are considering a to-go burrito at this Chipotle via DoorDash… do not! I was shocked when the burrito I order arrived with hardly any ingredients in it. I requested extra rice, and extra cheese, along with lettuce, chicken, sour cream, and black beans…beans and rice weren’t cooked to top it off… I have heard stories about this before with chipotle and online ordering but literally shocked by this! Service Delivery Meal type Lunch Price per person $20–30 Food: 1 Service: 1
Worst Chipotle I ever got. The food was horrible and had chunks of lettice in my burrito and all rice. I'll give this place one more try because usually they have great food and service. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 3
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Vianey
Source: google
2
4 months ago
Asked for extra rice and lettuce, got this and fajitas were added when it wasn’t on my order this chipotle needs some shaping up . Would have liked a refund Service Delivery Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1
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CK
Source: google
2
A week ago
Avoid ordering from this establishment online; they severely skimp on portions. Upon receiving my double steak bowl, it appeared as if half of it had already been eaten. I plan to dispute the charge with my bank, as I refuse to tolerate companies that take hard-earned money for what seems like mere scraps. Service Take out Meal type Dinner Price per person $20–30
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Stan Fossum
Source: google
10
3 months ago
We've been customers of this Chipotle Mexican Grill location since it opened. It's worth mentioning that after a couple of recent visits...my wife and I both agreed that the food, portions and service are better than they ever been. It's not like we were horribly unhappy with Chipotle before... it's just that it is currently so much better. Keep up the good work and a high five for the cheerful staff. Thanks Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Chicken Burrito Bowl
Horrible customer service. There was a young Hispanic girl in making my food and had a very bad attitude, poor body language and then double charged me for my order purposely. She tried to act like she didn't do it and claims she wasn't paying attention. She was being a jerk for no reason. The store manager a middle aged white guy was trying to question me as if I was lying so I had to show him I got double charged when I literally have 2 receipts showing I got double charged. She needs to be held accountable for her actions and the store manager needs to be held accountable for his ridiculous actions also because this is unacceptable customer service they both provided me. Blatantly double charged me. The store manager is getting upset with me because I'm getting 54 dollars charged out of my money for 2 bowls and a burrito and he's not holding the young Hispanic lady accountable for her blatant incompetence. Do better and treat your customers better. If they can't do that put someone else in who will. Service Take out Price per person $20–30 Service: 1 Atmosphere: 1
I ordered a double meat burrito with steak and chicken. The first worker gave me a proper scoop of chicken, and then passed the burrito off to her co worker, who gave me a dinky 1/4th scoop of steak. When I asked her to put the same amount of steak as chicken on, she brought out a little cup and started arguing with me about portions... so I just walked. I didn't really want to argue with her. As I walked out and looked back, she had a huge grin on her face from ear to ear, as if she was proud or something. Kinda sad because this was the location that got me hooked on Chipotle so many years ago, and now I will never go back. Good for her! She wins, and they lose my business for ever. Service Take out Meal type Dinner Food: 1 Service: 1 Atmosphere: 2
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