Chili's Grill & Bar Bar in Southgate

Name: Chili's Grill & Bar
Address: 15201 Trenton Rd, Southgate, United States
Telephone: 17342811624
Rating: 3.2

Owner not registered

Chili's Grill & Bar

Reviews

#53 From 76 in Southgate

6.4

10 Review

Ambience

6.4/10

Food

6.4/10

Interior

6.4/10

Prices

6.4/10

Service

6.4/10

More details

Price & Cuisine

$$ Bar, Mexican, American, Southwestern , Pub

Establishment type

Bar

Features

Information

+17342811624

15201 Trenton Rd, Southgate, United States

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Website Chili's Grill & Bar

About

Chili's is pretty near Market Center Park. Serving nicely cooked waffles and tasty cheesecakes is the unique characteristic of this bar. It's nice to try delicious beer or good margaritas. Clients don't highly appreciate medium steaks at Chili's. Food delivery is a big plus of this place. The patient staff works hard, stays positive and makes this place wonderful. The enjoyable service is something these restaurateurs care about. Prices at this spot deserve attention as they're average. When you enter this place, you feel the nice atmosphere. But google users rated this bar and it didn't achieve a high rating.

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Laurie Hayes

Source:

3 months ago

First time here in years...Food was ok. My mac n cheese was cold. Very small portion, kid portion on adult meal. Mac n cheese had more liquid, very runy. My chicken was pretty good. I ordered Tennessee hot chicken. Kids like their food. Our food server was excellent. Food: 4 Service: 5 Atmosphere: 4

Johnny Speight

4 months ago

I went for lunch and there was zero wait. I got the 10.99 3 for me promotion which includes an appetizer, an entree and a drink. The food came out of the kitchen faster than can be thought possible. LOL. The crispy chicken sandwich was quite delicious. The tortilla chips were hot and fresh. Finally, the service was perfect. Couldn't have asked for a better experience. I don't proofread but you should get the point 😀 Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Thin Crispy Chips

Tom King

A week ago

My wife and I went here for an early dinner for our anniversary. Got a few appetizers and split a dinner. Didn't realize the amount of food and took a lot home. Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Crispy Chicken Crispers

Stephen Althoff

3 weeks ago

Took my wife out on a busy Valentines Day evening. Was able to get a seat at the bar right away. Nina was our server and she was phenomenal. We only had about 45 minutes before our movie time. We were served food and 2 rounds of drinks! Great job Nina and Chili's Southgate!! Service Dine in Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5

Michelle M

11 months ago

Personally I thought the employees had good customer service! It is just the food quality... I was missing a couple of items no big deal... But the Creamy Alfredo pasta was so dry It was an insult!! While I have found this to be a problem at most restaurants that are not Italian it's very insulting nonetheless and unacceptable Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 4 Atmosphere: 5

Pisces Libra

A month ago

Ate here a few days ago and was charged for my table and the table next to us. The machine charged us for another table by mistake they said. They will refund the amount they promised. They haven't. Every time I call, they take my name and number. Reported it to my bank and waiting on a refund. This is fraudulent. Will not return. Food: 4 Service: 4 Atmosphere: 3

Pepperidge Farm

We came Friday night 1/19. The food was serviceable. We received it roughly one minute after receiving our appetizers, which is usually not a big deal to me but all of our appetizers were fried and having to wait 30 minutes to get it only to receive our entree so soon after, needless to say it was put to the side and was pretty much a waste of an order. The chicken on the fajitas trio was shockingly cold in comparison to the steak and shrimp that were also on the plate and we didn’t receive our sides of Guac. But it’s a friday night, stuff happens. Now to get to the real issue of our visit: The service. Brian. Bryan? He took our order not in front of our table, but sitting down at the bar adjacent to us. Which was right under speakers, surrounded by two booths with people, and multiple televisions emitting sound, we had to repeat what we were saying twice and had to even raise our voice a little to be heard properly. Then throughout our meal, my date was never asked once if she wanted a refill. We never asked if we needed any napkins or even the obligatory “How’s the food?”; the only time we were checked up on during our meal was to see if I wanted another beer. Which refills AREN’T free for so :)) At the end of our meal, we were visibly not pleased with our service and instead of asking us if were familiar with the tablet-paying service (which, mind you he HAD explained to other tables around us when they were ready to pay), he quite literally reached across the table to grab the tablet away from us and proceeded to tip himself the amount he believed he deserved and then asked for the card so he could swipe it. Something he did not do to the other tables. He wouldn’t even let us look it over before asking for our payment method. he KNOWS he did a mediocre job and tried to squeeze the best he could out of it. I’m all for over-tipping but for the first time in my life, I wanted to tip LOW and I wasn’t even given the option. He chose it for himself, which a server should never do. Very unfortunate service for a $70+ meal, that just quite frankly made it a poor customer experience that I don’t think I’ll be coming back to or recommend any time soon. We just wanted a refill Service Dine in Meal type Dinner Food: 3 Service: 1 Atmosphere: 3

Tyla Scott

I enjoyed my waitress brain he was very nice and made sure he didn’t keep us waiting even recommended good food options I will definitely be back I love it here!!!

Jami Tackett

Food was nasty, table of 5 the waitress was on it the whole time . My daughter got boneless wings she didn't touch any , ate my food.. We spoke to the manager she did Nothing!! Food all of it from chicken to burger, with nothing done. Manger had no care Service Dine in Meal type Dinner Price per person $10–20

Jen Denali

5 months ago

Went to Southgate location the other day. There were 5 tables on the bar side with people (rest of restaurant completely empty). It took forever to get a seat. The hostess said she had to do something and then decided to casually chat with guys at the bar never coming back to seat us. The waitress was new and while I understand she’s still learning if you’ve ever been out to eat before there are just some things that are common sense. But the worse thing was the food. The chicken tenders (they’ve changed the recipe) were terribly dry and frankly, inedible. It was a complete waste of money. These establishments either need to operate like they care about the products they serve or just close their doors. I don’t understand how, in good conscience, you can take people’s money. Will never go here again. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 2 Atmosphere: 1