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Chick-fil-A Sherwood Way Restaurant,Fast food in San Angelo

Name: Chick-fil-A Sherwood Way
Address: 3720 FM 2288, San Angelo, United States
Telephone: 13259449367
Rating: 3.4

Owner not registered

Chick-fil-A Sherwood Way

Reviews

#211 From 294 in San Angelo

6.8

10 Review

Ambience

6.8/10

Food

6.8/10

Interior

6.8/10

Prices

6.8/10

Service

6.8/10

More details

Price & Cuisine

$$$ Fast Food, Salads

Establishment type

Restaurant, Fast food

Features

Information

+13259449367

3720 FM 2288, San Angelo, United States

Get direction

Website Chick-fil-A Sherwood Way

About

Spend a nice time here and share nicely cooked chicken nuggets, chicken sandwiches and salads with your friends. Try tasty waffles and good ice cream. Great lemonade, tea or milkshakes are among the most popular drinks at this fast food. Chick-fil-A is well known for its great service and friendly staff, that is always ready to help you. You will appreciate reasonable prices. If you've never tried to eat and experience the sense of beauty simultaneously, visit this place to find the charming atmosphere. This spot has got Google 4.6 according to the visitors' opinions.

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Tim Vasquez

Source:

2 months ago

Attendant couldn't pull up my app order for breakfast. Then says I missed breakfast though I submitted my order in advance. Says I need to cancel on my app for refund because there is no way I'll get breakfast. He was insisting. I moved up to podium attendant and she said kindly to go to window. Once at window they had my breakfast order among some others I heard mentioned were breakfast too. I understand trying to get breakfast after the set time and not be available or option. Mine wasn't the case. Young man needs customer service training and not be argumentative with paying customers. Him today takes away the many kind, helpful, courteous attendants they we are accustom to. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 2 Atmosphere: 4

M. M

This is the second bad visit that I have had at this location. I will not be coming back for a third. This visit I placed a mobile order and went to pick it up in the drive through. I had rewards for everything except for a large fry, and the total was $2.98. They repeatedly kept trying to charge me at the window for over $20, claiming that the rewards would be refunded in 3 days. This has NEVER been the way that rewards work. Chick fil a customer service has gone way down hill, the team leader was impatient, mean, and extremely rude. She kept saying we will refund it in three days or come back. I was in no way paying $20 for food that came out to under $3 after my rewards. She eventually promo outed the fry instead of continuing to argue for another 10+ minutes. I know someone who used to work there and since we had the mobile order receipt she could have simply promoed out everything since she had the ability and saw we were in fact using valid rewards. Instead she would rather argue on why we should overpay and get refunded days later after Christmas. HORRIBLE customer service, I would never speak to a customer in the rude dismissive way she did. The other visit that sealed the deal on never coming back here and actually prevented me from returning for 6 months was another manager accusing me of lying about my fries not being missing. I was dining in and we ordered 2 #1 meals, the girl brings our food and I inform her we are missing one of our fries. She tells us to go back and get in line which is at this point about 10 or more people, I oblige and I go get in line to wait to tell them that we were missing one of our fries. When I get to The register I informed the cashier and he goes to go get the team leader to tell him that we need another fry, the team leader is extremely rude and tells him that are you sure because I put the fries there? At this point I say yes I sure you we were missing the fries I told the girl who brought the food she told me to come get in line, the guy comes over and he ask “are you sure they weren’t there?” I tell him that they were not there and at this point I’m starting to get a bit upset so I tell him I told the girl who brought the food that they were not there and she told me to come back and get in line we’re dining in and you can come look if you want. Eventually he just gives us another fry but he was extremely rude and argumentative right off the bat when they missed part of our order. The customer service is horrible honestly I’ve had a better customer service at McDonald’s and from the self check out at Walmart. They should not claim to pride them selves in customer service when clearly in practice it is not being upheld at this location. I will NEVER return to this location. I have had many positive experiences at the Knickerbocker location and I will continue to frequent with that one if I ever feel like having Chick-fil-A again, but I will never come to this location and I hope to God I get a survey from this last experience, because I will make sure to let them know how their team leader treated us. Service Take out Meal type Dinner Price per person $10–20 Service: 1

Darin Wanoreck

Got a new peppermint iced coffee that tasted spoiled called the restaurant Andy answered I told him the issue and asked if I could get something else and he asked if it's what I ordered and I told him yes but it tasted off like spoiled and he told me he can't replace it for me so thank you for the wasted 4 dollars cfa Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Basi H

A month ago

Stopped in to pick up lunch and was very happy with how the staff was careful to separate our requested gluten free food away from the rest of our order. Service Take out Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Chick-Fil-A Chicken Sandwich

Tiffanie Cutrer

6 months ago

The new seasonal Honey Pepper Pimento Chicken sandwich… yes please! If you like a little spicy, a little sweet, a little cheesy, a little saucy and extra yummy, then this sandwich is for you! I tried this today for the first time. There are jalapeño peppers on it. The pimento cheese does not have a strong pimento cheese flavor. I got mine with spicy chicken. So so good! Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5

Emmy Graham

3 months ago

8:30-9am 11/25/23 Morning staff was very rude and wasn’t patient when I asked to use my rewards which would’ve covered my whole meal, which could’ve been changed before I paid. Very pushy. Just said I couldn’t change it and asked for my card, after they had scanned my rewards. Service Take out Meal type Breakfast Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Hash Browns

Kaitlyn Arce

8 months ago

Great food and friendly service. Last time I visited my chicken wasn't as fresh as usual. Typically it's soft but the outside way more crunchy and not as good. Love their Mac and cheese. It's my normal go to as well as the sweet tea! Hits the spot everytime. Service Take out Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Chick-Fil-A Chicken Sandwich

Angie H

5 years ago

Chick-fil-A is always good! I had the cobb salad with grilled chicken. It was very fresh and delicious. The nuggets are tasty, too. I liked the fact that this location has three lanes, and they moved very quickly. The staff was friendly as always.

Joe J. Diaz

I went through the drive-thru, and it was fast. I received everything that was ordered. THANK YOU! Service Take out Meal type Lunch Food: 5 Service: 5 Recommended dishes Chick-Fil-A Chicken Sandwich

Oatik Oneshot

Busy. Average fast food . Prices are up to the point it feels like a sit-down meal in a to go box. As busy as it was, everyone seemed rushed and unwilling to be as pleasant as they should. Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 3 Atmosphere: 3 Recommended dishes Chick-Fil-A Chicken Sandwich