Chef Sucre Café Cafe,Fast food in Coral Gables

Name: Chef Sucre Café
Address: 475 Biltmore Way, Suite 104B, Coral Gables, United States
Telephone: 13054442025
Rating: 4.4

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United States

Establishments

Chef Sucre Café

Reviews

#75 From 161 in Coral Gables

8.8

298 Review

Ambience

8.8/10

Food

8.8/10

Interior

8.8/10

Prices

8.8/10

Service

8.8/10

More details

Price & Cuisine

$$$ Cafe, French, Latin , Soups

Establishment type

Cafe, Fast food

Information

+13054442025

475 Biltmore Way, Suite 104B, Coral Gables, United States

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Website Chef Sucre Café

About

Right after visiting Coral Gables City Hall, come here for a meal. Locals like French dishes at this cafe. Here you will be able to order nicely cooked croque madame, soup and club sandwiches. The recipe for success of Sucre Cafe is its good chocolate croissants, muffins and soufflés. You will hardly forget delicious michelada or good Mimosas that you can enjoy. It's time to degustate great white coffee, iced latte or smoothies. This place is well known for its great service and friendly staff, that is always ready to help you. Also, visitors recommend this spot because of democratic prices. The terrific decor and homey atmosphere let guests feel relaxed here. Google users awarded this cafe 4.6.

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Maria Canuto

Source:

A week ago

Cute little cafe, we waited maximum 5 minutes for our food and drinks, super fast, nice and polite workers. Kind pricey for breakfast(for a person like me that is not used to big cities) but it was worth it! Price per person $20–30 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Wrap

Alberto Flamini

Excelent food! Very healthy and great combos for lunch! Outdoor seating availables! Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sandwich

Walter Zantinge

2 weeks ago

We have been here almost a dozen times, but today was our last due to the rude wait staff. Two incidents: we visited with my mother who asked for her eggs well done. They brought us runny eggs and my mom asked if they could redo them. The wait staff gave us attitude and ended up charging us for an extra egg. Today we ordered lattes to go and sat at a table outside waiting for our drinks to be prepared. (With the big number sign they gave us). The waitress scolded us we said we could not sit at any table, despite us being paying customers! The food is decent (although expensive for what you get) Service Dine in Food: 3 Service: 1 Atmosphere: 4

Price per person $20–30 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Wrap

Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sandwich

3 weeks ago

Service Dine in Food: 3 Service: 1 Atmosphere: 4

Gabriella Lopez

4 weeks ago

My visit to Sucre was unfortunately marred by an experience that left much to be desired in terms of customer service and flexibility. After eagerly anticipating my meal based on numerous positive reviews, the reality of the situation fell drastically short of expectations. Upon arrival, the ambiance of the restaurant promised a delightful dining experience. However, the moment of truth arrived with the delivery of our orders. An incorrect item was served to me, a simple mistake, yet it was the restaurant's response to this error that truly dampened the evening. When I politely pointed out the mix-up, hoping for a quick resolution, I was met with an unexpected and unwarranted resistance Requesting merely to have the correct item brought out, I was told, much to my astonishment, that it would not be possible to make the switch. No explanation was provided, nor any attempt at a compromise. The refusal to correct a straightforward error displayed a glaring disregard for customer satisfaction and service. This experience was not only about the inconvenience of receiving an incorrect order but more so about the principle of customer care and service recovery. Mistakes happen, and they are understandable, but the unwillingness to address and amend them is unacceptable. It was disheartening to see a business choose to stand firm on an error at the expense of customer satisfaction. The rest of the meal passed without incident, but the initial interaction cast a shadow over the entire dining experience. It is a basic expectation that a restaurant acknowledges its mistakes and strives to rectify them, ensuring customers leave happy and satisfied. Unfortunately, Sucre failed to meet these fundamental standards of hospitality and customer service. To future patrons, I advise caution and lowered expectations should you choose to dine here. It seems that when faced with challenges, the establishment's priority is not the diner's satisfaction. In a world where dining options are plentiful, it might be worthwhile to seek out establishments that value their customers and understand the importance of rectifying mistakes when they occur. Food: 1 Service: 1 Atmosphere: 1

kayla lopez

I recently visited Sucre and unfortunately had a disappointing experience. I ordered a dish with sausage, but was served bacon instead. When I politely asked if it could be switched, the staff declined, which left me disappointed with the customer service. It's important for restaurants to accommodate customer preferences, and this instance fell short in that regard. The overall dining experience was affected by this oversight, and I hope the management takes steps to improve customer satisfaction. Food: 1 Service: 1 Atmosphere: 1

Michelle Ponce

I recently just had lunch at Chef Sucre Cafe and unfortunately had a disappointing experience. While I placed an order for a dish with sausage, I received bacon instead. When I brought this to the attention of the staff, they refused to exchange the item, citing their policy of confirming orders before payment. Despite explaining the error, they insisted that I should have noticed during the order confirmation. Additionally, their solution was to suggest purchasing a side of sausage at an extra cost. The lack of willingness to correct their mistake and the insistence on blaming the customer for the error was disappointing. It's understandable that mistakes happen, but it's the responsibility of the restaurant to make things right for their customers. Unfortunately, their inflexible approach to customer service left me feeling dissatisfied with my experience. Food: 1 Service: 1 Atmosphere: 1

William Riera

A month ago

Costumer Service Needs Much Improvement Service Dine in Meal type Breakfast Price per person $20–30 Food: 4 Service: 1 Atmosphere: 3 Recommended dishes Wrap