Chatoga Spur Steak Ranch Restaurant,Fast food in Kempton Park

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Reviews
#145 From 245 in Kempton Park
6
10 Review
Ambience
6/10
Food
6/10
Interior
6/10
Prices
6/10
Service
6/10
More details
Price & Cuisine
$$ Steakhouse, Fast Food, Barbecue
Establishment type
Restaurant, Fast food
About
It's a pleasant experience to order nicely cooked steaks, burgers and onion strings. Good coffee is among the most often ordered drinks at this restaurant. The homely atmosphere of Chatoga Spur allows visitors to relax after a hard working day. The gracious staff works hard, stays positive and makes this place wonderful. Terrific service is a strong point that plays a great role for the success of this place. In accordance with the guests' opinions, prices are affordable. Based on the users' feedback on Google, this spot deserved 4.1.
Reviews
10 reviews
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I am honestly very disappointed 😞. 24.12.2024 7:10pm we get there and ask table for two, the waiter took us to the table and another waiter came and said we are closing soon. I asked if they can still make food for take away and they agreed. Our food was given to us in a big nice package only to get to the house it was a disaster. Meat was just covered with sauces and cooked for the outside to look done, after I have asked for meat to be well done. The packing inside was also shocking, it came in a brown little bag meat all mixed in there and my veggies were as if it was left overs. If they knew they didn't have time they should have said they no longer taking orders, we would have understood as it is Christmas eve and a lot of places were closing early. We had to eat parts of meat that looked a bit cooked. Flavors were not what we ordered, the wings did not have any spices as I have asked. After paying R553.00 and this is what we got. I'm extremely disappointed. Service Take out Meal type Dinner Price per person R 500+
Very disappointing experience. Ordered one of my go-to Spur meals and it was horrible! The chicken was so dry and just glazed with basting. The service was absolutely ridiculous, super long waiting time when there was just 4 other customers. My waiter was nowhere to be found, asked for a take away pack from another waiter and they told me they'll tell my waiter and they'll bring it to me. It was thee most ridiculous experience ever! The place looks nice and spacious, great spacing for kids to play around but it's definitely not worth a thing. Their staff needs a lot of training. One of the worst Spur restaurants you can go to. Service Dine in Meal type Lunch Price per person R 200–250 Food: 1 Service: 1 Atmosphere: 3
While I've consistently enjoyed my experiences at Chartoga Spur, my most recent visit left me somewhat underwhelmed. Given our interaction with our waitress, Lindi was less than ideal. Her demeanor came across as unwelcoming, and we couldn't help but feel like we were inconveniencing her. However, our perception of the evening shifted for the better, thanks to her colleague, Simphiwe, who enlightened us on the spur membership club,she truly was a star. Additionally, on a positive note, I must commend the establishment for implementing safety measures for children, which I found to be a valuable and thoughtful addition. In terms of the meal itself, it met our expectations, and we left satisfied on that front. Service Dine in Meal type Other Price per person R 350–400 Food: 4 Service: 3 Atmosphere: 4 Recommended dishes Ribs
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Jacques Bouvy
Source: google
10
6 months ago
Went in for a family meal and the service was quick and friendly. The kids play ground had staff to keep an eye on your kids while we could chill over our meal. The food was well presented and my prego steak cooked to perfection. My son and his wife had a cheese cheddar melt steak which they said was also cooked to their taste Service Dine in Meal type Dinner Price per person R 150–200 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Spur 200g Fillet Steak
Order cream spinach and pumpkin and i got MASH and horrible pumpkin tasted like raw pumpkin and waited from 7:08 and only delivered at 8:40 and i stay 2.3km from Spur Glen-marais. Terrible disappointed as the food was meant for old man with troat cancer and wanted only spinach and pumpkin for Christmas soooooo upset THANKS SPUR for destroying our dinner on old Christmas eve. Service Take out Meal type Dinner Price per person R 100–150 Food: 1 Service: 1
Was very busy, not enough seating outside so had to sit inside with the kids. After this review, Eugene from the Spur phoned me almost immediately to find out the story. I just want to thank you so much for your phone call and prompt attempt at correcting the issue. I truly respect a business that goes out of their way to deal with, even the most minor, of complaint. This absolutely changes the service to a 5 star rating. Eugene, as I mentioned before, we will absolutely becoming back time after time. After all, my children love it at your establishment. Service Dine in Meal type Lunch Price per person R 100–150 Food: 3 Service: 5 Atmosphere: 3 Recommended dishes Kiddies Mac and Cheese
Our order took more than 40 minutes and however it was not packed for them to take that long ... We had a birthday party booking but when we got there there was no setup we had to wait for them to do the setup and the party pack consisted of of only a toy and a lollipop...We had to ask for everything from the paper crowns for kids to literally everything ....Went back again on the 2nd of March 2024 and nothing has changed Food: 4 Service: 2 Atmosphere: 4
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Tanya Bekker
Source: google
6
2 months ago
We arrived at about 6.30 on Christmas eve and the staff were in high spirits. We were served by a young man who gave us excellent service. Unfortunately there were several items that we ordered that weren't available and the bar closed early. Despite that, we had a good family Christmas eve. Service Dine in Meal type Dinner Price per person R 250–300 Food: 3 Service: 5 Atmosphere: 4 Recommended dishes Spur 200g Fillet Steak
Went there for my nephews sweet 16 birthday celebration 🎂 🎈 🎉 and he had the best time of his time. We really enjoyed. The place is big and neat, there's a caretaker for kids when playing, I really loved the place and the staff is friendly ❤️ Service Dine in Meal type Dinner Price per person R 150–200
The food is amazing, the waitress very friendly and assisting and made good suggestions. The restaurant inside is a bit dark but in general nice and clean Service Dine in Meal type Dinner Price per person R 150–200 Food: 5 Service: 5 Atmosphere: 4
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