They are the nicest. Every cake shop i asked them to just put icing inside the cake either pink or blue ( for gender reveal) refused unless I preordered which takes minimum two days. This bakery was the only bakery that did it for me within 15 minutes. The two ladies at the cashier were so nice. The cake tasted really good. Thank you so much for making my intimate gender reveal to happen same day I got the results.
I ordered a cake for Thanksgiving, and had inquired a day prior. The staff mentioned I could still place an order the day of and they would be open 7am-3pm on Thanksgiving. That day I called to place an order for a tres leches cake and paid by phone.
When picking up the cake it looked great, but cutting into it, I was disappointed that it was the wrong flavor. I was given vanilla cake with fruit instead of tres leches.
I called the following day since they were closed after I cut into the cake, to see what they could do about the mistake. The lady said there was nothing they could do because I should have ordered earlier given that the staff would be busy and make mistakes.
I understand how hectic and busy a holiday can get, but I was willing to pay the difference given that I did not eat the cake. I wish they were more accommodating in replacing my order or fixing it somehow.
Service
Take out
Price per person
$30–50
Service: 1
Atmosphere: 1
This place has the worst CUSTOMER SERVICE. Rude and disrespectful. Plus on top of that the simple design we asked and this is what they gave us. Name isn’t even centered correctly. Never go here.
Food: 1
Service: 1
Atmosphere: 1