Castilla de la Mancha Bakery,Fast food in Caguas

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Reviews
#255 From 456 in Caguas
8.1
214 Review
Ambience
8.1/10
Food
8.1/10
Interior
8.1/10
Prices
8.1/10
Service
8.1/10
More details
Price & Cuisine
$$$ Bakery, Fast Food, Breakfast
Establishment type
Bakery, Fast food
Reviews
214 reviews
Rating
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Date
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Excellent service. Great coffee + great french toasts!
I used to come here a lot, however I noticed their way of service changed. I placed my order for a egg ham and cheese sandwich but I counted at least 5 orders delivered from people who had ordered after me, and they were not particularly small orders and some were for families. After asking why they served them first they said that their orders were simpler than mine… one of these orders was for 3 pastrami sandwiches. Overall I waited 30 minutes for my order, got no apologies, no thank you for coming, no nothing, she just placed my sandwich to go on the counter and left.
Since new ownership service has been awful , quality of service has gone down a lot. I can understand prices has gone up but the quality and quantity can't go down.
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R.A. Flores
Source: google
8
2 years ago
The pastries are delicious and very beautiful. The bread, sandwiches and coffee are awesome The breakfast on the other hand, was bland. The french toast was too soft and wet before adding maple syrup.
Very clean and good size place. It has a little cozy room with couches and games for kids to play. The lady that took our order was very friendly.
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Noel Matos
Source: google
2
4 years ago
No sense of urgency, the lady(don't know if is the supervisor or the owner) seems not to care of clients opinion when a concern its brought out. Need to boost their customer service, great place with potential but this new administration seems not to care.
My first time there and I loved it great breakfast and service, employee very humble
Its a great place to get breakfast and has lovely employees.
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Marta Ortiz
Source: google
6
6 years ago
The employee need to have more compromise with there employer and clients. The place has all the potential to be a go spoot to hang out.
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Carmen Perez
Source: google
10
5 years ago
Great place people are nice and no waiting time. Also clean courteous
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