Casey's Restaurant,Store,Pizzeria in Osage City

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Reviews
#8 From 14 in Osage City
4.4
10 Review
Ambience
4.4/10
Food
4.4/10
Interior
4.4/10
Prices
4.4/10
Service
4.4/10
More details
Price
$$$
Establishment type
Restaurant, Store, Pizzeria
Reviews
10 reviews
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I miss being able to walk in and have a fresh sandwich made while I watch. Now they point you to a cooler that has premade sandwiches in it. Got one today and one of the bread slices was a heal that was hidden in such way that you couldn't tell it from the outside of the package. So frustrating.
Called for to see if there was any breakfast burritos before I made the drive to pick up and was told there are no more. I asked to see if I could get some made since I live some time out of the town and was told none could be made. At 6:30 in the morning there are no breakfast burritos to be made. Makes since ya know not to have breakfast items during breakfast. On a side note I have ordered a sub through the app one morning since I work nights and was made completely wrong. Had to return to the store to get it made correctly. Was told multiple times by the cook that she doesn’t make subs and that she doesn’t know how to make subs. I wasn’t upset about it because I understand mistakes can be made. But why is that an option for me to order if the cooks don’t know how to make it. If ya want gas and a soda it’s a fine a good place but if you want anything made by the cooks don’t waste your time.
Never have hardly any food made and in the warmer. Last time I ordered a pizza and other things using the app, they messed my order completely up, haven't ordered a pizza since, and also everytime I go in there doesn't matter what time of day, they never have any sweet tea made up. Everytime I get a craving for it I go there to get one and it's always empty
Afternoon and evening staff are usually pretty chipper and easy going and fast, the guy in the mornings isnt very fast about anything and seems rather negative 90% of the time, usually something about his job or a co worker or how bad his morning has been.
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Kira Wilson
Source: google
2
2 years ago
I would give this place 0 stars if I could. It's 11/06/2021 I ordered pizza about 6:45 pm, over the phone. On the phone the guy sounded like he was adding my 2 liters to my order. When I got there to pay they were not on my order. Then I get to the store and ask about my pizza, they tell me ten minutes so I wait. About 20 minutes goes by and they said they don't have it. They show me my order and say that's the only order that came through and someone came in earlier and asked about my order. (Hint it was me that came and asked) they told me another 25 minutes. Why lie to my face and tell me my order will be ready in 10 minutes if you haven't even started the order? Just admit y'all are lazy and a bunch of liars. I would not recommend ordering here. You'll pay for it and not receive it. Or it will take 2 hrs for a "20 minute" order....... pathetic
The store manager is horrible. Very rude and the store in not run properly. Employees are nice and apologize for their slowness unlike the store manager who makes snide comments to me. Service is very slow. Always busy and never enough help. I would not recommend this place but is only 1 out of 2 gas stations in town.
On 7/3/20 I purchased a pepperoni pizza shortly after 9 pm. While waiting I used the women's bathroom. Toilet paper all over the floor. Looked like the toilet hadn't been cleaned in a month. I got my pizza and left. Worst pizza I've ever eaten . I will not be ordering anything in the future.
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Shiny Adaar
Source: google
6
3 years ago
They are a great store but if you are going to close early at least warn people. Now I have to drive 15 or 20 minutes to the only open store. I'm so angry cause I go to the Osage City one every day. It's not fair to close on those of us that have to work overnight so I'm up all night and you close on me early? It's frustrating.
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Julie Lloyd
Source: google
2
5 years ago
I ordered 3 pizzas last Friday night and their special was a Supreme pizza. I have ordered that numerous times and I feel it is their best pizza on the menu. Although, what I received was NOT their best. It was the worst pizza I have ever gotten there! I think they forgot half of the items that are supposed to come on it. It was brown! There was hardly any sauce and I think they forgot the cheese!!! It was NOT Casey's quality for sure! Very disappointed!!!
A special thank you to Casey's and their wonderful team. With my car not being up and running I am thankful for Casey's delivery. And a special thank you to Ron and Brenda for making the pizza and getting it delivered to my hungry butt. And also I want to thank them for delivering it to me in this nasty snowy weather. I will always choose Casey's 🍕
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