Filthy. Husband had to ask for something to clean counters off.
Ordered hot chocolate for granddaughter and it burned her. How stupid do you have to be to make ANYTHING that hot??? The whipped cream melted before we sat down 4 ft away.
I’ve been here before and the food was subpar as well as the coffee bitter. Thus is not ordering it this time. What do they care? They have a captive audience in the SW wing of the airport. MSP gets such rave reviews but this terminal 2-H gates, pretty much sucks for food choices.
Too busy on phone to care?
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Dirty & Flies everywhere. I ordered on app and barista gave me almond milk instead of oat and set it on the counter not filled to the top. I also paid extra for marshmallow and it just tastes like watery coffee. :/ This is my first time trying caribou AND being in Minnesota and i was so excited ): Disappointing. The just egg flatbread was good though!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 1
This is a photo of my Spinach, artichoke and egg sandwich. Those 2 little green specks are the spinach I guess. Not sure if there is a shred of artichoke in there or not. Disappointing experience.
Food: 1
Service: 4
Atmosphere: 1
One of the worst Caribou experiences I've had. All of the staff were slow and inattentive to the line forming. I think a couple were making drinks for themselves (?) Also, half of them were on their phones while I waited for my drink. The matcha was hot, but that's about all the positives I can give it. It was more milk than matcha. Their friendliness with each other at least carried over a bit when interacting with customers. However, after I paid the worker didn't even ask if I wanted my receipt, which I did, and just crumpled it up throwing it away.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 2
Atmosphere: 2
Who microwaves a bagel? And why did you have to microwave it for 2 minutes? It was so hot, soggy and tough I could barely cut it or bite it. Comparable to biting a tough piece of beef jerky. Why not SLICE the bagel for your customers and put it in a TOASTER? Needless to say it was a real disappointment.
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 1
Service: 3
Atmosphere: 2
Terminal 2 Caribou so understaffed. Takes 30 minutes + for a 15 member line to reach the counter. Many people leave after 30 minutes standing in line.. realizing they will never be served before flight.
Meal type
Breakfast
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 1
I can't believe how fast and how good the quality of this Caribou is, especially because it's in a crazy airport like MSP. They were really busy this morning and somehow managed to get my coffee to me in less than 5 minutes once I ordered.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
I just got a sausage cheddar and egg sandwich and it tasted like FISH. I have never gagged from a good before but this sandwich almost made me throw up. It was so horrible.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 3
Atmosphere: 3
None of the posted hours are correct.
Line waiting for the 4 am opening, finally at 4:15 someone tried to ask what time they'd be opening and before she could get a sentence out the man yelled, 430! And walked away.
Food: 1
Service: 1
Atmosphere: 1
they will not toast my bagel and cut it. I explained the plastic knife does not cut the bagels. They were very rude about it and told me good luck.
Food: 1
Service: 1
Atmosphere: 1
