Captain Pizza Takeaway,Pizzeria in North Reading

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Reviews
#18 From 36 in North Reading
7.8
164 Review
Ambience
7.8/10
Food
7.8/10
Interior
7.8/10
Prices
7.8/10
Service
7.8/10
More details
Price & Cuisine
$$$ Pizza
Establishment type
Takeaway, Pizzeria
About
Many people visit this pizzeria to try perfectly cooked calzones, steaks and greek pizza. Captain Pizza is famous for its great service and friendly staff, that is always ready to help you. Prices are good for the quality you receive. Google users like this place: it was rated 4.1 stars.
Reviews
164 reviews
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I want to love this place, but I can't. Service was great. This pizza was as basic as pizza could get. Pies cut into squares, not sure if that's a north shore or captain pizza thing 🤔 I'd prefer traditional slices. Check it out if you like the most basic pizza for your kids. Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 5 Atmosphere: 3
Terrible pizza i think it was old. The dough is absolutely horrible. And the customer service is even worse!! I called them to check where my order was the guy told me it was on its way and instantly hung up. Do better! Service Take out Meal type Dinner Food: 1 Service: 1
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Michael Son
Source: google
2
6 months ago
13$ for a small buffalo finger sub with a side of blue cheese. 2 and a half chicken fingers and some bread, nice. I’d never recommend anyone to go here. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 2
Not very happy with the food. First the chicken sandwich is chicken fingers in a roll. Then looked at our "steak tips".. humm ..cubed steak in bite size pieces. But the winner of this meal was when we looked for our order of fries and order of onion rings( which are supposed to come with the dinners we ordered). To our surprise we opened a container and saw fries with 3 onion rings. $55 dollars of nothing!! Live and learn to read the current reviews. Service Take out Meal type Dinner Price per person $50–100
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Lynda
Source: google
2
3 weeks ago
The last 2 pizza's I got were worthless. They were burnt and tough to even chew, the last pizza was so bad that I had to peel off the cheese and toppings to eat anything. I was really hungry to and very disappointed. Food: 1 Service: 2
Earlier today, I ordered the gyro specialty wrap. The ingredients were fresh. It was delicious. Thank you to the staff at Captain Pizza. Another point to mention, There were plenty of menu choices to peruse. Staff readily helped to navigate the options. Friendly and patient would be the correct words. Additionally, I asked for an out-of-menu adjustment to my order. My request was granted perfectly. Lastly, The Staff member that took my order had nothing but kind words for me and other patrons. Subtleties like that can definitely make a place. Overall, ... very pleased with my experience today. Food: 5 Service: 5 Atmosphere: 5
Won’t be back to captains after a recent incident. Called and ordered a chicken caesar wrap with fried chicken for delivery. To prevent any mistakes, I specifically repeated fried chicken numerous times on the phone. Upon receiving my food, I found that the chicken inside the wrap was grilled. A simple mistake. I politely called the restaurant to inform them of their mistake and to possibly send over the correct wrap. The same man who originally took the order was now arguing with me that the chicken was in fact fried. I was shocked as I steered down at the grilled chicken in the wrap. He couldn’t comprehend the fact that he was wrong. He told me he would know it was fried since he made it but the sad reality was that he did not know. A situation like this shouldn’t call for any sort of escalation but the man was standing firm on his beliefs. After being hung up on numerous times, I was finally able to reach a more reasonable individual. It would make sense after such frustration to request a full refund, however, I only requested the wrap to be credited. I’d like to add that I’ve never had an issue with the food here. However, I can’t rationally return to a business that treats their customers with such bitter disrespect.
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Jade Mathews
Source: google
10
7 months ago
Ordered a large cheese pizza, I really enjoyed it and was as a low price. It’s a different tasting sauce than a lot of other places I’ve had in the area, so I was happy it was different and made well. It was cut into squares, I guess that’s there thing, I loved it. Very good. Got an order of honey bbq wings, they were nice and crispy, I’d just ask for extra sauce on them. Order was ready within 15mins. Service Take out Meal type Dinner Food: 5 Service: 5 Atmosphere: 5
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Mary Harper
Source: google
10
3 months ago
First time there,but won't be the last. The pizza is great,even the crust was delicious Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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Kyle Casucci
Source: google
4
4 months ago
Tried a couple different things here so I could give them a fair shake. Nothing redeeming about this place. Overpriced school cafeteria food 👎 Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 2 Atmosphere: 2
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