Captain D's Restaurant,Fast food in Bainbridge

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Reviews
#59 From 101 in Bainbridge
7.1
271 Review
Ambience
7.1/10
Food
7.1/10
Interior
7.1/10
Prices
7.1/10
Service
7.1/10
More details
Price & Cuisine
$$$ Seafood, American
Establishment type
Restaurant, Fast food
About
It's time to relax and eat perfectly cooked catfish, prawns and chicken. This fast food is famous for its great service and friendly staff, that is always ready to help you. Most reviewers note that the dishes have good prices. The spectacular atmosphere gladdens people and attracts more guests. But visitors rate Captain D's below average on Google.
Reviews
271 reviews
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When captain D’s serves fresh food it is good, but when do they serve fresh food anymore? Every time I order grilled fish the rice under it is hard and not edible. Today they left off the crab cakes and shrimp off the deluxe platter after spending $35.91 there. Seems to be some kind of issue every visit. After waiting 30 mins on food you would think what you are getting would be fresh. Service Take out Meal type Dinner Price per person $10–20
Seafood was typical Captain D.. however no MALT VINEGAR (Waiter looked at me as to ask, Vinegar? Whats Vinegar?) for my fish chips, instead she said "What are Chips?" Also Cole Slaw was only a ½ portion. Very disappointed.
I purchased 2 catfish feast for my husband and I. The 3 pieces of fish in each dinner was barely big enough to make one piece. Rice was way hard. We could not eat. Fish was barely warm. I live like 4 min away. I called to the store and all the guy could say was sorry and he didn’t know a number for me to call and complain. Poor customer service. Food was not satisfying at all.
One of the worst dining experiences of my life. Cashier was too busy talking to coworkers to even get our order right and gave me no receipt to check order. Brought out a piece of paper saying we never paid for an item we had ordered. Bill was over 40 dollars for 2 adults and 2 kids. Go figure. The smell in the building was appalling and overall cleanliness was below sub par. Will never grace doors again. Food: 1 Service: 1 Atmosphere: 1
Once again NO baked potatoes. Paid for baked potato but ended up having to have fries with grilled fish. Didn't offer me a refund for the extra I paid for the potato. Fries are stale and only one fork for 2 people. Didn't give us our water so had to go back then we were told it was the same price as a coke. No more Captai D's for me. Food: 1 Service: 1 Atmosphere: 1
Food bad and when I took it back they said nothing they can do Service Take out Meal type Lunch Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Fish
avatar
Ally J
Source: google
10
A year ago
Omgggggggg the food was so good. I got the spicy two piece with coleslaw and fries. I had the malt vinegar sauce added to my bag and used it on my fish. Delicious ! It was hot and fresh!
Ordered the 2 pc catfish plate, I have never seen such small pieces and the fries were cold. My husband ordered the grilled fish, it was burnt, looked liked blacken fish. Even his bread stick was bad. Wait time is ridiculously slow.
I ordered the grilled white fish for the first time, it was delicious with great flavor. The service was a little on the slower side, but they were busy. 👍👌update: food is still good but don't go here unless you have at least an hour to wait in the drive-thu for your food!!
Awesome food although service is often slow due to the volume of customer who knows about this hidden gem.
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