Burger King Richmond Park Retail Atterbury (Drive-thru) Restaurant,Fast food in Cape Town Central

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Reviews
#84 From 94 in Cape Town Central
6.7
616 Review
Ambience
6.7/10
Food
6.7/10
Interior
6.7/10
Prices
6.7/10
Service
6.7/10
More details
Price & Cuisine
$$ Fast Food, American
Establishment type
Restaurant, Fast food
About
At this restaurant, try nicely cooked bacon and tasty chicken. Burger King Richmond Park Retail Atterbury is famous for its great service and friendly staff, that is always ready to help you. When inside, the atmosphere is charming. But a number of people who use Google didn't give this place a high rating.
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616 reviews
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….We decided to visit here for the first time and knowing that the centre is not crowded when we last visited! But to our surprise we were wrong 😑 They were very full as it seemed as if most patrons worked in the centre and was on lunchtime! We ordered two Whopper Meals but it took forever and a day to arrive! (Exactly 25 minutes)…😢😢😢 NB! It did seem as if the MrD & Take-a-Lot delivery guys got first preference! It’s a well laid out Restaurant with lots of seating and has a good atmosphere! Although patrons were a bit frustrated with waiting for their orders… we will visit here again and maybe then we will have better service…One thing though the Burgers 🍔 are as it is expected to be….🤩 Food: 5 Service: 3 Atmosphere: 5
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English Rose
Source: google
6
7 months ago
Went there on the afternoon of 29 July 2023 and ordered at the drive thru. Second time ordering something with the boerie - last time the boerie roll and this time the boerie burger. Was told again that there is a wait on the boerie, something to do with the grill. Other than that food is good. Service Take out Meal type Lunch Price per person R 150–200 Food: 3 Service: 3 Atmosphere: 3 Recommended dishes Boriewors Burger
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Tam
Source: google
2
A week ago
Ordered the two of any choice of either whopper, original chicken, vegan sandwich and, or big king meal for R120. The servicer told us that we couldn't pick any of the choices as they only have the whoppers available and they didn't have any chicken or vegan. We told them that on the app it said that we had a choice, to which they replied to they only have whoppers on the offer, and they didn't have the chicken or vegan choices. We asked to cancle the offer as we don't eat beef, the lady got annoyed with us and had an attitude went to call someone to cancle the offer. We placed our new order and she still had a nasty attitude towards us. We put another code in for an original chicken, the lady told us it was available, after telling us they don't have chicken? This was the most unpleasant encounter I've ever had by Burger King. The service's attitude was rude from the start of our order. Service Dine in Meal type Lunch Price per person R 50–100 Food: 4 Service: 1 Atmosphere: 1 Recommended dishes Chicken Sandwich
On the 16th of February we went to get some food via the drive thru. The lady taking our order asked us 3 times to repeat order after raising our voice over the noise coming from her end. We get to the pay window, just to see that she still got the order wrong. After correcting her, she had an attitude and we continued to pay for the correct order. We continue to the collection window, where we got the wrong order. We correct the order. The man helping us asked for our slip and we waited quite a while before he got back to us. When he gave us our drinks (multiple cups) he did not look while passing as spilled it all our our car window and myself. As we received our food. It was still wrong and just left as we were tired of battling. This is not the first time. We have gone to this drive thru multiple times and have received terrible service multiple times. Management needs to step in. Meal type Dinner Price per person R 100–150 Food: 3 Service: 1 Atmosphere: 1
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Bradrock L
Source: google
2
3 months ago
Burger King should stop serving chicken, the worst actually I can not see how one can pay and then recieving old over cooked chicken it's disgusting absolutely appalling Service Take out Meal type Dinner Price per person R 50–100 Food: 1
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G
Source: google
2
A month ago
I'm done with this branch. Used to be great having BK in the area but of late, their standards have slipped. My fourth last visit, the chips were slap for second time so I complained, emailed, manager called and said sorry the chips are slap and that was it. Third last visit, 5 tenders in a box when one pays for 6 and again, chips were slap. 2nd last visit, no card machine available. Tonight, my last visit, I ordered at 8:15. I sat and waited till 8:30 for my food - someone finishing their shift brought it with them as evidently nobody else would. Low and behold, chips were slap again. I refuse to support this branch or provide them with another opportunity to rectify these problems. Food: 1 Service: 1
Avoid this Burger King store, poor service with attitude by manager Jonathan after they forgot to pack in my third burger ordered and paid for. Had to drive all teh way back as they dont answer tehir phones. Apparently short staffed. I also looked at my tillslip, and discover I have been over cgharged, I ordered the special two whopper meals for R135. But I got charged R86.90 for a Fierce Whopper CMB. If added that is R173.80 and then the slip show a minus R8.80 = R165.00. Still get robbed too. I can only shake my head. Till slip 939. Dirty tables, phones not answered, people stand for hours while staff are on their cell phones and Jonathan manager got attitude when one raises issues. Food: 1 Service: 1 Atmosphere: 1
Vanessa provided excellent service and good advice on what to order. She was friendly and helpfull. I ordered a Vegan Royal to see what it tasted like and my partner a chicken whopper. My vegan burger was delish. I took a bite of my partners chicken whopper, it was a bit dry, but still a good burger. From this experience I concluded that the vegan burger is very tasty and you wouldn't even be able to tell that it is vegan if you didn't know. Overall we are very satisfied with the service and food. Service Dine in Meal type Dinner Price per person R 50–100 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes Chicken Sandwich
I ordered your King's chicken as I have found it to be quite tasty and fresh however I placed an order for delivery and although it was quick the chicken was horrible. It was burnt and dry. 3 pieces of chicken went straight into the bin. Your only saving grace was the wife's burger was to your usual standards. I would definitely think twice about supporting you again. Food: 2 Service: 4 Atmosphere: 3
Apon entering the premises, first thing noticed is how dirty the place is. With leaking water from the lights / ceiling above, wet floor. Staff just waiting around to go home instead of grabbing a mop and bucket. There were so many paper and plastics laying around as well as in the kitchen.. We had waited nearly 30mins for two meals, just to find out the food was cold. Really disappointed... First and last time will ever set foot in this place. Burger King Richmond is definitely not recommended Service Take out Meal type Dinner Price per person R 150–200 Food: 2 Service: 2 Atmosphere: 1
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