Burger King Restaurant,Fast food in Surprise

Name: Burger King
Address: 12601 W Bell Rd, Surprise, United States
Telephone: 16235839044
Rating: 3.4

Owner not registered

Burger King

Reviews

#165 From 288 in Surprise

6.8

486 Review

Ambience

6.8/10

Food

6.8/10

Interior

6.8/10

Prices

6.8/10

Service

6.8/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Features

Information

+16235839044

12601 W Bell Rd, Surprise, United States

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Website Burger King

About

Many people point out that waiters serve tasty croissants here. In accordance with the reviewers' opinions, coffee is good. Guests don't highly appreciate chicken nuggets at this fast food. Burger King is well known for its great service and friendly staff, that is always ready to help you. You will pay average prices for your meal. At this place, visitors can enjoy the pretty atmosphere. But clients rate this spot below average on Google.

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Sam Mandes

Source:

A year ago

I really enjoyed the number one large combo with cheese no ketchup they said they had no lettuce but that's okay that's the way I eat them anyway very hot very fresh french fries were very hot I actually had to wait a minute because I burned myself on the first one not complaining! I asked for a side of jalapenos and they damn near gave me half a cup still not complaining! Overall five stars if you're in the area give this Burger King a try I definitely will again Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Deb Richards

A month ago

Was very happy with the pleasant service going through the drive through. I had just been next door at the Wendy's and had literally canceled my order due to the way the person at Wendy's was talking to me. The person at BK was awesome and I was glad I'd left Wendy's! Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Hash Browns

Melody Joy Torres

3 months ago

The worse Burger King location! Manager lacks any professionalism! I ordered a number 2 which is a double whopper. The only thing I asked for was extra onions and no lettuce. The receipt they provided when I paid even said the correct order but when I finally got home, my burger had jalapeños, cheese and bacon! Fries were stale and over salted, disgusting . Only thing fresh was the 8 piece nuggets! Terrible ! I called and no one answered , it ran continuously and finally it would turn into a fax ; a long beeping noise. I tried calling 4 more times to inform the manager and no answer . When I arrived to the location and walked in, I spoke with the manager and she didn’t even apologize nor offered to make a new burger. Just rude! They were in the wrong and instead of saying sorry for the inconvenience, she had an attitude and went to the back to calculate how much money to give back since I didn’t give back my drink. This place is ghetto and lacks any type of professionalism. Do not dine here! Service Take out Meal type Dinner Food: 1 Service: 1 Atmosphere: 1

Rod Cassidy

4 months ago

Have we ever written a review for a fast food place? I don’t think so. Have we ever offered a tip to a fast food server? I’m sorry to say that we haven’t, but we should have. On 10/23/2023 we visited the Crossroads Bell Road Burger King. The multitasking worker (we learned her name was Corey), was cheerfully and efficiently taking orders for drive-thru customers while also taking care of the orders of walk-in customers. Despite how busy she was, she was smiling, patient, competent, engaging, professional. Throughout our dinner, as we observed her with other customers, her excellent service didn’t let up. We were so impressed that as we departed we thanked her and offered her a tip. Corey is a real asset to this Burger King. Service Dine in Meal type Dinner Price per person $10–20 Food: 4 Service: 5 Atmosphere: 4

Ariel V

10 months ago

I ordered a kids nugget meal and fries. No fries, even though that was half the cost of my meal, and the nuggets were literal rocks. Money wasted for inedible and non-existent food. Super frustrating- and unable to go back and fix things with a toddler and it being time for food and sleep. This really threw off our day, and just stinks. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

R Canatella

Tried this place while in the area, was greeted upon entering, was waited on immediately after the cashier finished with the customer in front of me. I ordered a Sausage Croissan'wich meal with hashbrowns and orange juice. The order was ready quickly, and was prepared very nicely and tasted awesome, the hashbrowns were hot and fresh. The restaurant was clean as were the restrooms, will return to this restaurant when in the area again. Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes Hash Browns

Workin Vacation

I love my Whoppers thank you to all the staffing management awesome service especially the front lady running register and also with headset on seem to be running drive through as well and cleaning tables all while she was doing all of this she deserves a raise she was awesome thank you again Burger King for a great lunch

antonio martinez

6 months ago

Do not go here, let them go out of business! Spent $70, asked them to make sure to verify the order is all in the bags. STILL MISSING FOOD! No customers inside, none in drive thru, in front or behind and still couldn't get the order right. On top of that, the fries tasted and stunk like old nasty oil. Never again, wendys and KFC in the same parking lot. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes French Fries

Patrice Rice

2 months ago

terrible customer service very rude manager , cashier rude .. you have signs for burger king app but they don't accept the burger king app offers or rewards and tell you to order online .. but you inside the location and it's promoting the burger king app . they need to be retrained on customer service .. and false advertising with the app they don't even accept the app while they have a sign of the app inside the dinning area Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Debbie Kerr

Their motto is have it your way. However if you are gluten free you cannot get a lettuce wrap Food: 1 Service: 1 Atmosphere: 2