We made an order on door dash it was a deal 2 whoppers a fri and onion ring and it included chicken nuggets we ended up with someone else’s order which had two whoppers covered in jalapeños no sides and nuggets so my mom called the store and the mgr said I am so sorry you got someone else’s order because I remember your order I will replace the whole order I’ll write your name in my book come in on your time to get it if anyone gives you grief tell them I said i approved it and gave us her name ok easy right noooo I went in and the guy behind the counter tells us his mgr I sent working my name is not in the book but he will give us two whopper jrs with two sides he even asked the man in the kitchen if he was there when it happened and he replied yes she is correct and then he comes back and says I have no idea who you are I tried to call my mgr but it’s her day off so she will not answer the phone we told him this is not what we ordered and he said again sorry it’s what I can do so she left her number told him to let his mgr know I’m very pissed and frustrated because again I did not get what I ordered when we got home our food was cold the burger patties where dry the buns where not warmed up toasted or anything and they didn’t even have the full ingredients it was another meal that got tossed I don’t understand why can’t they make it right and why don’t they care about the costumers that do decide to show up there if this is the way they resolve issues and the ones that work there are not supervised by a mgr and have no control to make decisions when left in charge then no wonder they are never busy and people in this town complain and say not to go there you will regret it so we wait and see if the mgr calls to make it right if not my next call is corporate the guy wasn’t even sure when she will work next he said umm maybe tomorrow not sure … ridiculous
Service
Delivery
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 5
After having to wait almost 5 minutes to even order my food, then when I went to the drive up window, one of the employees looked at me and in a super windy voice said, "I'm so impatient, I can't evem eait my turn" looking right at me. By this time it had been 8 minutes for an order of fries.
After leaving, I called to speak to the manager and told her how I was treated, and she said, "well it's a shame you don't know how to be patient". And hung up on me.
Never again...I hope they close down like most of the other burger kings. It's easy to understand why.
Worst customer service ever.👆
Service: 1
Atmosphere: 1
This older women today that wore a weird dark purple or black lipstick and a braid was on shift this morning acting like 5 years old yelling at me when it’s 8 in the gawd damn morning because I politely asked for a bbq sauce last minute I wish I was joking. People I know have experienced something similar with her that’s also why I’m gonna talk about it. If ur getting paid to work that requires speed, quality, and service not slamming windows, having your back towards me, and can’t handle paying out a car without a hissy fit. I’ve worked in fast food service for over 4 years so I know how it is there’s no excuse no matter how much someone bothers you, ur getting paid to do the right thing that’s common knowledge simple. I hope she gets fired and the girl with the hot pink box dye hair too because I know for sure she on drugs since she was so out of it going slow motion when paying me out last week and didn’t understand a word I said so she slammed the window too after I said have a good day. But anyway I hand the black lipstick lady my card while she’s talking to a customer on the headset so I couldn’t ask her to add a bbq sauce to my bag. Well after she pays me out and hands me my food I politely ask her for one then she yells at me with her coworker watching and she’s speaking nonsense saying I should’ve asked her for sauce when I handed this big grown lady my card like um it was never that serious and no decent human would interrupt someone taking an order that’s why I patiently waited to ask. I was so gobsmacked by how she was that I didn’t say anything but a “okay” and drove away. I really hope the big boss sees this and pulls up the cameras bc that was sad and embarrassing to watch. Please fire them both I promise bk will be great without them, heck if ur worried about not enough staff I’ll come help for free❤️
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 1
Atmosphere: 1
Recommended dishes
Hamburger
The last 5 times I've been there they have either messed up my order badly or were so incompetent that even the Manager (and I use that lightly) was having more than a moment!! I really don't think I need to try a sixth!! Sorry not sorry,come on cb bk crew!!
Food: 1
Service: 1
Atmosphere: 1
Went there for lunch today for the first time in years. Ordered #6 and a chocolate chip cookie. They were out of cookies but she did offer a sundae instead. The fries were hot and good. The chicken classic was not fresh or crispy. I would give the sandwich a 2 out of 5, the fries 5 out of 5 and the service was fine. The coke was good. I paid with cash $10.38 I think but didn’t receive a receipt so I’m not entirely sure. Guy started closing the window while I was asking for ketchup. He then quickly handed me two packets and then closed the window abruptly. I have to admit, I was hoping for a crispy chicken sandwich and always appreciate a receipt but it’s no big deal, it’s not gonna ruin my day. Unless I get sick and can’t prove I purchased it lol
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 4
Atmosphere: 3
Recommended dishes
Crispy Chicken Sandwich
Restraint was clean and updated. Staff was friendly and helpful. Food was hot and delicious. What more can you ask for. Would definitely go back again.
Food: 5
Service: 5
Atmosphere: 5
Unprofessional staff this was a few months ago but my review got removed so I’m gonna post it again(and again) we were waiting in the drive through the person behind us honked we pull up it’s our turn to order person says “I dont appreciate you honking” we explained it wasn’t us and they refused services we asked to speak to the manger they lied and said they were the manager I know because im the person is my neighbor so we say we know your not the manager (redacted) she refused to give us the managers phone number I know who no longer is employed there
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
I pulled up to the order board I ask for a specific thing they told me it was no longer available. I proceeded to order what I wanted when I got up to the window and they asked me for more money because they forgot to add the cheese. The lady was super rude when I got back with my food my food was cold. The lady at the window was not very inviting and nice. Do better Burger King!!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Evening crew slow slackers, standing around back door smoking weed. On line orders never ready when you show up to get it
Meal type
Dinner
Service: 1
Atmosphere: 2
Terrible. Buns were very old and stale, dry. Meat was cold. Cheese not melted. We waited for service, too. The guy at the window so soft spoken, couldn't hear him. Absolutely awful. 0/10. We won't be back. Staff was rude to each other while we waited.... bad experience over all.
