Burger King Restaurant,Fast food in Tuscaloosa

Name: Burger King
Address: 1601 Mcfarland Blvd No, Tuscaloosa, United States
Telephone: 12053907715
Rating: 2.5

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Burger King

Reviews

#226 From 285 in Tuscaloosa

10 Review

Ambience

5/10

Food

5/10

Interior

5/10

Prices

5/10

Service

5/10

More details

Price

$$$

Establishment type

Restaurant, Fast food

Information

+12053907715

1601 Mcfarland Blvd No, Tuscaloosa, United States

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Website Burger King

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According to the reviewers' opinions, waiters offer tasty chicken, burgers and fish here. Visitors don't highly appreciate biscuits at this fast food. Burger King is well known for its great service and friendly staff, that is always ready to help you. But this place is not highly appreciated by Google users who provided it a below average rating.

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Paul Sellers

Source:

3 weeks ago

Disappointed with this Burger King's Interpretation of "Have it Your Way" As a long-time fan of Burger King's "Have it your way" slogan, I have always appreciated the notion that customization is at the heart of their service. However, my recent visit to the Burger King location on February 8, 2024, left me feeling incredibly disappointed and frustrated. Upon placing my order at the drive-through—a Double Whopper with cheese, specifically requesting no onions and no pickles—I was confident that my meal would be prepared to my specifications. After all, I had checked the menu board to ensure my order was correctly entered and even reviewed my receipt, both of which indicated my preferences accurately. Imagine my surprise and dismay when I arrived home, eager to enjoy my meal, only to find that what awaited me was a single Whopper, filled with pickles and onions, and lacking the cheese I had paid for. It was a far cry from the customized experience I had expected, and it left me questioning Burger King's commitment to their slogan. While I understand that the fast-food industry is often plagued by staffing issues, it's unacceptable for a customer to receive a completely different order than what was requested and paid for. It's disheartening to see that "Have it your way" now apparently means "take what we feel like putting in the bag." In light of this experience, I urge Burger King—and other fast-food establishments—to prioritize accuracy and customer satisfaction, even in the face of staffing challenges. No customer should have to hold up the line or meticulously check their order to ensure they receive what they paid for. Overall, my recent visit to Burger King was marred by disappointment and frustration. Unless significant improvements are made to ensure order accuracy and adherence to customer preferences, I cannot wholeheartedly recommend this location to others. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 2 Atmosphere: 2

Daphne Martin

5 months ago

I went to get a sausage and croissant. It was 10:15 am they said they was out of egg, but I could get any breakfast sandwich just not with eggs, but still charging the same price for a regular sandwich. These restaurants need to do better. They prices have went up, but the quality haven't. Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 2 Atmosphere: 2 Recommended dishes French Fries

Shelli Tipping

8 months ago

The food was ok, but they got my order wrong. The fries were cold and bland. The dining area was clean. Service was fast. The women's bathroom smelled like something died in there, it was bad enough that I was gagging. Service Dine in Meal type Brunch Price per person $10–20 Food: 3 Service: 5 Atmosphere: 3

Mike W

5 years ago

Terrible service. I pay at the drive thru window and they tell me to pull around the building and wait in the parking lot for my food. They do this when nobody else is in line. This is a practice meant to take the order off the clock and show it as complete to corporate. Lying cheaters. They do it all the time at this location. The picture shows the new crispy chicken sandwich.

Bill Lemley

2 months ago

There was a customer who is commonly known now a days as a Karen, I thought the employees handled it well Service Take out Meal type Dinner Price per person $1–10 Food: 4 Service: 4 Atmosphere: 2 Recommended dishes French Fries

Carolyn Tharp

A year ago

The whopper juniors were very good. Burger King has one of the best fast food burgers available. Even though they were very short handed (only one woman working the drive-through and the front) she did a great job getting everyone served. Service Dine in Meal type Lunch Price per person $1–10 Food: 4 Service: 4 Atmosphere: 4

Rissa P

It was all hot, fresh and the correct order. I actually got an extra order of small fires somehow that my 3 yr old enjoyed. A lot of time because I'm ordering for my family something is wrong at most places but this was 100% correct plus free fries, it can't get better than that!

Daniel Smith

4 years ago

This has happened 4 times to me now. I'm done with this Burger King, but I'll never be as done as their biscuits.

Justin DeSimone

3 years ago

I was #2 in the drive-thru line, and I ordered 10 nuggets and a crispy chicken sandwich. I paid, bit did not receive (and was not offered) a receipt. I was asked to pull around because the food wasn't quite ready yet. No problem so far, these things happen sometimes. Two people who ordered after me received their food. After waiting more than 15 minutes, I went inside to ask. They had not even started filling my order. It was listed on the monitor, but they just never got to it. They did not offer an apology; they just told me it would be out soon. I waited 15 more minutes, during which time they served 3 other customers. I asked about my order again, and they said it was coming. I decided to ask for a refund. Ten minutes later, they gave me a refund and I left. They never even started filling my order. I will never visit this location again. It will probably be a long time before I visit any Burger King again.

DMB

We went inside to order to-go at this location the other day and there were 3 people working, the manager, the drive-thru attendant, and the cook. We were the only customers inside thinking we would get our food faster because everyone else were ordering at the drive-thru. Boy, were we ever wrong. The manager was nice but it took forever to get our order then when we exited the restaurant to go to the car the parking lot was full of customers from the drive-thru that had been told to pull around sitting waiting on their food. Also, the whopper patty was barely warm. They really need to get it together and have better service. Smh