Buona - Flossmoor Restaurant in Flossmoor

Name: Buona - Flossmoor
Address: 19801 Crawford Ave, Flossmoor, United States
Telephone: 17089917300
Rating: 4.2

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United States

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Buona - Flossmoor

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#8 From 20 in Flossmoor

8.3

19 Review

Ambience

8.3/10

Food

8.3/10

Interior

8.3/10

Prices

8.3/10

Service

8.3/10

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Price & Cuisine

$$ Italian , American

Establishment type

Restaurant

Features

Information

+17089917300

19801 Crawford Ave, Flossmoor, United States

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Website Buona - Flossmoor

About

Carpe diem – the Italian cuisine waits for you. This pizzeria provides nicely cooked beef sandwiches, beef dip and grilled chicken. Here you will find good brownies and tasty biscuits. Buona offers delicious juice among its drinks. Food delivery is a big plus of this place. The terrific staff welcomes people all year round. Prompt service is a strong point that plays a great role for the success of this spot. In accordance with the visitors' opinions, prices are moderate. There is quiet atmosphere at this pizzeria, as clients see it. The average score of Buona on Google is 4.3.

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Bri Cole

Source:

A month ago

I usually don’t write reviews & let things slide, but as I sit here picking croutons out of my salad, that I specifically requested be removed, I am frustrated and even more perturbed by the encounter I had with store manager, Adrian, about this matter. I will start positively by saying I come here quite often and am usually impressed with the food and politeness of all the teens working there. However, while I am willing to extend grace to teens, I have different expectations of a fully grown manager at an establishment where I am spending my hard earned money. Adrian brought my food to the car, shoved it through the window and said nothing. No greeting, no pleasantries, nothing. Ok fine. I asked them to wait while I checked my salad to ensure things were right and proceeded to tell them I had asked for no croutons. They stared off and still said nothing. After a long silence, I proceeded to say, well I guess I’ll just have to pick them out myself then and the MANAGER dryly says “ok” and runs off again. No apology. No offer to take the salad back and remove them. Nothing. I was so blown away, I had to stop and ask them for their name and title and when they said manager, I couldn’t believe it. Again, love this place generally and love the food and service I usually receive, but poor management will always leave a bad taste in my mouth. The croutons are not that big of deal but it’s a matter of principle and customer service.

Nathan Brewer

4 months ago

Amazing as usual but special thanks to Shian and the kitchen staff for going above and beyond for my father in law and Marine vet all the way in North Carolina. My mother in law was in town visiting and leaving to return early in the morning and my father in law couldn't make the trip. We know he eats a Buona Beef every time he's here and if he could get one it would make his weekend. Instead of just making a ToGo they put together a one sandwich catering order so he could make his own fresh Buona tomorrow afternoon while watching football. Thanks again Shian! Food: 5 Service: 5 Atmosphere: 4

Food: 5 Service: 5 Atmosphere: 4

R Wright

5 months ago

Awful. How do you forget to put a bun on the burger? We have pretty much stopped patronizing all fast food restaurants because of this type of poor service but this is an all time low. Cheeseburger with only half the bun & when complaining to the manager he attempts to half apologize while at the same time dismissing the fact that this is horrible customer service by saying “it was an honest mistake”. Yes an honest mistake which in return created a horrible customer service experience for me. The outcome is the same intentional or not. Service Take out Meal type Dinner Price per person $20–30

Service Take out Meal type Dinner Price per person $20–30

JT Doolittle

6 months ago

I love the chopped salad. It seems to be a bigger portion when you dine in. However, I have had two experiences of asking for "dressing on the side" and they put it on the salad plus give me some on the side. I don't complain and maybe the third time will be a charm. The Italian beef, onion rings and fries are good too. I can't wait to try other items. Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes Beef Sandwich

Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes Beef Sandwich

Art Arellano

7 months ago

Best hot dogs, hamburgers salads, everything! We love this place. What a beautiful interior, so clean and modern! Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Beef Sandwich

Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Beef Sandwich

Sammika Cosey

9 months ago

I had the opportunity to try Buona. The area was beautiful. My order was ready when I arrived. The staff was great. I had the Italian beef (vegan). It was dipped which I enjoyed. I got it plain. I would suggest adding peppers and other things if you are getting vegan beef. The overall sandwich was OK. Service Take out Meal type Lunch Food: 3 Service: 5 Atmosphere: 5