Brio Italian Grille Restaurant in Southlake

Name: Brio Italian Grille
Address: 1431 Plaza Pl, Southlake, United States
Telephone: 18173103136
Rating: 3.8

Owner not registered

Main

United States

Establishments

Brio Italian Grille

Reviews

#100 From 131 in Southlake

7.5

11 Review

Ambience

7.5/10

Food

7.5/10

Interior

7.5/10

Prices

7.5/10

Service

7.5/10

More details

Price & Cuisine

$$ Bar, Italian

Establishment type

Restaurant

Dietary Restrictions

Gluten Free, Vegetarian Friendly, Vegan Options

Information

+18173103136

1431 Plaza Pl, Southlake, United States

Get direction

Website Brio Italian Grille

About

Among other Italian cuisune places to visit, this bar can be one of the best. Degust good steak salads, beef carpaccio and salmon BRIO Tuscan Grille offers. A lot of people find that you can eat tasty tiramisu, cheesecakes and chocolate cakes here. When visiting this place, it's a must to try delicious marsala, martinis or margaritas. Here you can order great espresso or good lemonade. The cosy atmosphere of this spot is suitable for meeting friends or for a family dinner. Many guests consider the staff well-trained. If you want to enjoy enjoyable service, you should go to this bar. From the guests' point of view, prices are affordable. Fancy decor helps the clients relax. BRIO Tuscan Grille scored 4.3 in the Google rating system.

Rating

Excellent

Very Good

Average

Poor

Terrible

Sorting

Newest

Oldest

Ascending rating

Descending rating

Date

Date From - Date To

Tonya Scalise

Source:

A week ago

The food and atmosphere are excellent. We were not disappointed. If I could offer any constructive criticism, it would be customer service. The host seemed very distracted. The waiter seemed a little annoyed, and the manager came to all the tables except for ours. We came for an early dinner without reservations. There were lots of tables open and only a few customers. So it wasn't like they were busy. With that said, we still would come back. It's not like they were rude, just not 100% friendly. Again, the food and atmosphere are excellent. Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 4 Atmosphere: 5

K LaBarba

I rarely give bad reviews because I’m a business owner and I know what a bad review can do to us and I know the world is now full of unreasonable people. But today I had it. Mind you this is not my first time there, food is okay, you’d not be able to tell the difference from them to Cheesecake Factory. They lack on customer service since most of them are arrogant but I usually go there for the atmosphere. Today I was having the most horrible migraine, had a doctors appointment and decided to order for pickup. When I got there the hostess directed me to designated pickup area. She followed me and asked if I was a delivery person and I said, no the food was for me. Then she proceed to look at me up and down and asked for my ID even thought I told her my name 3 times. How was I dressed? Decent enough for a pickup but with a messy hair due to my migraine. She didn’t even bother to look on the bags and told me my order was not ready and walked away. I patiently waited until a guy with a beard and white apron came up and asked for my name, he grabbed my bag within seconds since it was sitting there the whole time. When I mentioned to him my order was there and she didn’t even bother to look his answer was “don’t give me that attitude, she is the hostess and work in the front” I was in shock for the whole situation and started walking away, he looked at me with disdain and kept saying things to me. I don’t need to be lectured nor to be judged. All I wanted was something for my family to eat. I left the place feeling sicker and was unable to eat the food. I felt disrespected and humiliated for no reason. I’m assuming business is doing so great for them to the point they feel entitled to be this arrogant and dismissive to customers. Please, be better. Don’t judge a book by its covers Service Take out Meal type Dinner Food: 3 Service: 1 Atmosphere: 4

Brenda W.

I have dined here four times. The first time was over a year ago. I wasn't wowed by the chicken Marsala but overall good enough to return. My second time, I ordered the lasagna. Olive garden had been my favorite until Brio. My waiter in the bar area had Covid but was friendly. My third time, I ordered the lobster bisque and spaghetti for lunch. I loved the lobster bisque. I like my spaghetti with a lot of sauce so I won't order that again. Nothing special about it. The last time I ordered my server acted afraid of me or something. Not very good service and the pasta brio sounds better than it was. TGIF used to serve a similar dish but better. Bread and butter is a really good start when it isn't cold or overbaked. I'll come back. Service Dine in Meal type Dinner Price per person $30–50 Food: 4 Service: 3 Atmosphere: 4 Recommended dishes Lasagna

Croce

2 weeks ago

The atmosphere was nice. Even though it was busy, it didn't feel crowded. The food was just ok. The portions were on the smaller side. I was expecting better quality, but it was nothing special. We decided on our way home that this was a one and done restaurant for us. Also the food took SO very long to get to our table and the waitress was very nice but seemed to forget about us...for refills and check. Service Dine in Meal type Dinner Price per person $30–50 Food: 3 Service: 3 Atmosphere: 4

3 weeks ago

Robert Hill

A month ago

We have looked at this place 20 times going to the Cheesecake Factory, glad we finally went to it because the food was great. Service was absolutely awesome. We both had a couple of drinks, came just as requested and fast. Server made a couple suggestions one of which we took her up on. I got shrimp and scallops pasta which was a little spicy but not over the top. Wife got lobster and shrimp pasta which was not spicy at all and great. She got lava cake for desert which was also great. Food: 5 Service: 5 Atmosphere: 5

Nate C

This place is great and not super expensive. The servers are generally friendly once you get talking to them.. but sometimes they do make mistakes (not sure if them or the kitchen) and you may get your meal incorrect, or wait a good amount of time in between visits from your server. I frequent this place with small groups (4-6) and it’s been enjoyable every time. Food: 4 Service: 4 Atmosphere: 4

Jonathan Coleman, Sr.

2 months ago

Spent time with some of my family on Christmas Day at Brio- we never have gone out on Christmas before, and were a little concerned about how the staff would feel working during the holiday... they were incredible!! Every reservation for the day was full by the time we arrived (we scheduled our reservation when they opened for a 3:30 seating), and it was a packed house. The staff was absolutely on top of it, and many were dressed in a festive theme. Everyone was wonderfully courteous, and seemed happy and excited to be serving people that day. Our food was excellent, and arrived quite quickly. Suggestions from our server helped us navigate the menu, our minor accommodations were easily met. Our server was on top of it all, keeping my pregnant daughter’s water glass topped off at all times. The other guests around us were quite friendly, and many of them were dressed in fun Christmas outfits as well. I am glad to have learned that there are Brios in Florida, because I will certainly be happy to check them out as well. This experience really made us enjoy our first time dining on Christmas. Well done!!🏆 Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5

Jordyn Namanny

They over booked on reservations, we were seated about 25 minutes past our reservation time but the manager was out on the floor and helping staff keep things running. The food was exceptional as always, the pasta Al la vodka is always my go to! The spinach and artichoke dip is one of the best I’ve ever had. Service Dine in Meal type Dinner Food: 5 Service: 3 Atmosphere: 3 Recommended dishes pmt Bundle

Alan Kline

3 months ago

truly one of the worst places I've eaten at in Southlake. service was amazingly slow, and the atmosphere so loud you could hardly hear the person across the table from you. All four of our party's food came out cool, likely due to the lack of service. Had to wait 20 minutes for our waiter to come back to get the bill so we could clear out. I'd not suggest this place to my worst enemy. Service Dine in Meal type Dinner Price per person $20–30 Food: 2 Service: 1 Atmosphere: 2