My first visit at Bigby and it was simply amazing. The coffee was great. The service was fast. Shall come again.
Service
Dine in
Meal type
Other
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
The Manager is HORRIBLE, completely RUDE and ignores your concerns when you need something addressed as a customer I'm completely appalled. There was one person at the time I went that was totally awesome and helped out when needed. They was the only reason why I came to Biggby again, they also made the best drinks I had the times I went and she was in. The food is okay, if you needed something to eat but not worth the price. Service is a 3 only cause of this worker
Food: 1
Service: 3
Atmosphere: 1
Purchased coupons for different cofees.
Long time since I had a coffee of such.
Well they are absolutely great!
Girls behind the counter work well together to get orders out (drive through or inside)
Service
Take out
Meal type
Other
Price per person
$1–10
Service: 5
Atmosphere: 5
I love trying new coffee places so I like to have expectations. The line was very long, Starbucks long. Which is fine so just an expectation to have if you drive thru. I have to say though, I ordered a white chocolate and a caramel latte, both hot -- they taste the same. I'm wondering if they forgot to add the flavor in...? We also ordered a turkey harvati and 2 sausage egg and cheese bagels. I would say skip on the turkey harvati, there's little meat in there but in the other 2, it's a decent sausage pattie so you'd get much fuller with a different sandwich. If I had to do it again I would just buy a build your own bagel.
Used to be my favorite location to stop at but lately the management has went down hill. Not treating consumers with respect will continue to lose you business quickly. Definitely not coming here anymore.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Great place to get some superb coffee specialties and a Bragel, simple with cream cheese or one of their sandwich varieties. Occasional specials add another option, but can vary by location. Crews are always prompt, friendly, and helpful. I can't compare to other shops of this type, I've found no reason to go elsewhere. I'm hooked on the Honey Bear, hot variety.
4 stars on atmosphere reflect that their music they play is sometimes a bit too loud...
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Bagel and Cream Cheese
This place is right next to my job so I go here often and the blonde manger is always angry in the morning. Yelling and snapping on employees or customers. If you can’t handle high volume mornings at a coffee shop then don’t work mornings or here at all. Your hospitality sucks. Switching to the Starbucks
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
I am normally a daily Starbucks person. Today I decided to try Biggby with my Bogo coupon. I ordered two drinks handed the coupon to the woman at the window and she said my Bogo was for the wrong location. I have never had a problem with using a Biggby coupon for any Battle Creek location, but wait it gets better. She charged me and then told me my Bogo is not any good. Very disappointed in the customer service. Will not be returning.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 5
Service: 1
Atmosphere: 1
