Big Parm Pizzeria in Tustin
Owner not registered
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Price & Cuisine
$$
Pizza
Establishment type
Pizzeria
Features
Reviews
31
reviews
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Source:
8
6 months ago
Update: probably staffing issue but I just tried to order for my office. One of the first things was 2 Vegan pizzas. (Cool option here) and the person asked what toppings? I asked for the Vegan one. He asked with pepperoni? Cheese?...this made me uncomfortable ordering this since I was making a point of the Vegan cheese etc.
I will try again another day.
Setting is nice. Many different shops and nice grounds for lunch, dinner. May be a spot I visit often during the summer.
So many options but as a first visit I just grabbed the Greek and the pepperoni. (Not gonna lie, was tempted to grab the chicken parm sandwich and forget the office.) Office enjoyed them both and now I need to try the meatballs or chicken sandwich.
Food: 5
Service: 2
Atmosphere: 5
Source:
2
2 months ago
Waste of time with terrible customer service. First time I tried to order they were closed. They did not turn off their online ordering through Uber Eats though. It still let me place the order and told me my order was ready for pickup. When I arrive all the lights are off and the business next door said they were closed today.
I decided to give them a 2nd chance and placed another order today through Uber Eats. The app told me my order was ready for pickup so I go inside to get my food. When I show them my order the staff told me that the order is not paid for so they could not make my food. Assuming there's a problem with the order I just tried to place it again. I walk back in and show them my 2nd order and they say the same thing, the 2nd order is also not paid for. They say they can't give me any food if I won't pay them. I don't have any options to pay in the Uber Eats app. You place your order and Uber Eats charges your card. They tell me they have been getting all these orders from Uber Eats for weeks that say not paid. Clearly there is a problem between Big Parm and Uber Eats and they need to resolve that. Anyone can see that. But these people will blame the customer for not paying even when they have been getting all these orders for weeks from Uber Eats. They would not think it's a problem with Uber Eats and instead blame the customer and treat them rudely.
Don't waste your time with this place. They can't even understand when they have an obvious problem with a vendor.
Service
Take out
Meal type
Lunch
Source:
2
A month ago
Meat smelled and tasted bad. I thought it was one of the worse pizzas I’ve ever had. Reminded me of gas station 7 eleven pizza. I’d prefer a refund if management would give it to me.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 3
Source:
10
2 years ago
I love their fresh hot pizza 🍕! I just tried a plain pepperoni pizza it was bomb 💣 especially the crust! And I tried the Big Parm. The chicken parm pieces we’re delectably delicious 😋! I love this place so much I’m so glad I found it and it’s definitely worth the drive from downtown Huntington Beach 🏖! Oh and again great service once again! This place is top notch and their pizza is amazing!
Source:
2
6 months ago
I’m not sure if I should leave a review here or for DoorDash but:
I ordered a pizza on DoorDash on a Thursday evening. The pickup time given to me was 6:42 PM. When I arrived at the Hangar at 6:42 PM, Big Parm was closed. The lights were off in the kiosk, the food prep areas behind the counter were cleaned/covered, and no employees were present. The closing time on Big Parm’s website and Google is 8 PM on Thursdays. I was still charged for the pizza.
EDIT: I disputed the charge on my credit card. The dispute was denied as DoorDash claims the restaurant states my order was picked up. These people are THIEVES and LIARS.
Food: 1
Service: 1
Atmosphere: 1
Source:
2
A month ago
This joint is ALWAYS closed. No matter what time it is and what day of the week you call or show up on. #Eatafatone, owner
Source:
2
10 months ago
Ordered via DoorDash before 5pm on a Saturday. DoorDash driver got there and called to let us know they were closed. Their website says their hours are Tues-Sat 11am-8pm. If your own website is wrong, correct it.
Service: 1
Source:
10
3 years ago
For a great NJ thin crust pie, this is the place to come. Their pies are legit. It took a little time for my pie because they make everything fresh. The pepperoni tasted like it came from a quality market. The sauce was very good, and you get plenty of cheese. Service was very good. The employee was friendly. Only bad thing was they don't have fountain drinks but no place in this food court does. For a great pie come to Big Parm.
Source:
2
A year ago
Ordered a pizza on uber eats from this place. Didn’t say they were closing soon on the app. My uber driver got there and they were closed. Checked their hours. They closed at 8pm. They drivers got there 10 to. More than enough time to pick it up and leave but they close early. Horrible service.
Service
Delivery
Price per person
$10–20
Source:
10
3 years ago
The staff at Big Parm were very welcoming and helpful in recommending a delicious yet serious pie. I ordered the Big Parm and was nothing but impressed. The pie itself was uniquely delicious and baked to perfection. I highly recommend Big Parm if you are looking for a quality and delicious pizza served by a staff who take pride in their craft. I know that I will be back!
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