Bicycle Brüstop Store,Bar in Novato

Owner not registered
Reviews
#12 From 152 in Novato
9.6
40 Review
Ambience
9.6/10
Food
9.6/10
Interior
9.6/10
Prices
9.6/10
Service
9.6/10
More details
Price & Cuisine
$ International
Establishment type
Store, Bar
Reviews
40 reviews
Rating
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R8CEHORSE
Source: google
10
A year ago
I bought my youngest daughter her most recent bike here and I had a great time lol. The beer bar makes it easier to throw down the coin that bikes cost these days lol. In all seriousness though, the staff is EXCELLENT and the selection of bikes is pretty nice. Their store is not large but they stock more higher end selections so if you do get something from them, it will be a quality product. One of the other things that I like is that it is a local business and their employees seem genuinely happy to be there. That's a big deal for me. Because of all that I went there again today to look at a new bike for my son. I didn't have a couple beers like last time though. I love their little bar "The Alibi", it's hilarious. They stock some pretty decent local selections as well as things like IZZE fruit soda as well as chocolate milk for the youngest of riders. If you are in the market for a quality bike, I would highly recommend stopping by, having a beer and test riding a bike!
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GW
Source: google
10
2 months ago
This business understands customer service. Fast, friendly and knowledgeable. I feel lucky having them local to me for all my bike needs.
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Chris Carson
Source: google
10
9 months ago
Bought a bike online from them for an amazing price. Customer service was great and shipping to Texas was fast although not cheep. Great experience. I’f I’m ever in that part of California I’m definitely gonna stop by. Thanks
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Nolan Brekle
Source: google
10
10 months ago
Great bike selection and components. Great customer service. The go-to bike shop in Novato / Marin. Thanks for setting me up on a new Rocky Mountain! Stoked!
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V. Thomas
Source: google
10
3 years ago
All of the expertise and none of the elitism. Great team, great service. I brought in a tire than needed a new tube. The tube was on back order, but the service team was able to find a solution that lets me get back on my bike until the correct tube comes in. They could have just sent me on my way empty handed with a non-functioning bike easily, but even when service desk had a line the employee working with me went out of his way to get me set up and I really appreciate that.
Probably the best bike shop I've ever been to. First of all, the customer service is top notch, everyone I've met is so friendly, and knows what they are talking about. I took my bike in, explained to them the issues with it, and they knew exactly the problem, and immediately began fixing my bike in under 15 minutes. On top of all that good stuff, if the repairs were to take a little bit longer, they have good beers on tap! Love this place, if your in need of a bike repairs, I highly recommend this place.
I love this place. I'm working on bike three for the year so clearly I'm sold. Inventory is great and if they don't have it they can order it. Since it's a bike store the beers they serve are basically part of a fitness regimen. The selection changes a lot but they always having something I love. The service is fast and priced right. I've been biking a long time and haven't found a better shop. Give them a shot you'll be pleased.
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Jaime Greene
Source: google
10
3 years ago
I just have to say, Bicycle Brüstop came through for us in this pandemic! All three of my kids needed new bikes and they made it possible! High quality bikes, great pricing, and excellent customer and technical service. I highly recommend you check them out. The set up all three bikes to be registered. A really awesome vibe at the shop! Thank you Bicycle Brüstop!
Absolute top notch all the way around. I was between two pretty comparable bikes (one carried by another shop) and a big part of why I went with the one I did (a Giant Fathom 2) was the service and knowledge these guys dolled out. They are very knowledgeable, provide great service, and are obviously passionate about biking. That's who I want to do business with. Marcos is who I dealt with (the guy is on point), but I've spoken with several people there and they are all fantastic. The shop clearly places an emphasis on knowledge and service. To top it all off, the beer on tap is fantastic too! Winning combo in my book. If you're in the market for a bike (or just want a cold pint) you would do yourself well to go see these folks.
I'm a very very disappointed customer. I came in to get new tires for my bob stroller a couple of weeks ago. Ive only used the stroller once since then, and the tires are already flat! They charged me over $50 to fix two tires, and they obviously didnt do the job right. They're really over priced as well. I DO NOT recommend.
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