Baskin-Robbins Restaurant in San Jose

Name: Baskin-Robbins
Address: 1060 Willow St, San Jose, United States
Telephone: 14082750131
Rating: 4.1

Owner not registered

Baskin-Robbins

Reviews

#1101 From 2536 in San Jose

8.2

132 Review

Ambience

8.2/10

Food

8.2/10

Interior

8.2/10

Prices

8.2/10

Service

8.2/10

More details

Price & Cuisine

$$$ Dessert

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

1060 Willow St, San Jose, United States

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Website Baskin-Robbins

About

A lot of visitors have noticed that you can try good causa here. The chef at this confectionary restaurant cooks tasty sundaes, ice cream cakes and mint chocolate chip. Great chocolate frappe is served - try and enjoy. The professional staff at Baskin-Robbins can demonstrate how much they appreciate their customers. The enjoyable service is something these restaurateurs care about. This place offers you attractive prices for tasty meals. Google users like this spot: it was rated 4.4 stars.

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Josephine Flores Rodriguez

Source:

A month ago

Price per person $10–20 Food: 1

Jittrans Milpitas

4 months ago

Food: 2 Service: 2 Atmosphere: 2

2 years ago

No lines, fast service. All flavors were stocked and the fridge had ice cream tubs and ice cream cakes ready to be purchased. Had the Blackberry Hibiscus flavor which was pretty good, kid size scoop is big enough for adults in my opinion. The only negative was the cone, as it tasted pretty old.

Red M & M

6 months ago

Went in for my faves an got nothing but a tease! Paid for 2 regular ADULT scoops and received 1/2 scoop w 1/4 scoop. I looked at her like REALLY!? an she just rolled her eyes an continued a conversation in Spanish w the other girl about Mexico and where she an her family were from. Second most disappointing visit!

Jenny Wu

The ice cream is alright, but it's quite expensive. The service seems fine, although everyone appears like they'd prefer to be elsewhere if they had the choice. My boyfriend and I visited the shop to buy an ice cream cake for her brother's graduation BBQ. Ice cream cakes are delicious. The girl behind the counter looked really young, maybe around thirteen. We asked for the cake to be decorated in blue and maroon, which were the college colors of her brother's graduation. Here comes the funny part. Since we have a good sense of humor, we were okay with having the situation fixed and would have even shared a laugh about it. At the very least, admitting the mistake and offering a decent discount would have been appreciated. The woman didn't even know what color maroon was. They didn't provide any suitable alternatives or a significant discount for their mistake. We ended up paying the full price (literally).

I ordered a two scoop Sunday and it was horrible the ice cream was very bad. Don't waste your money at this location Price per person $10–20 Food: 1

Beeta Z

7 years ago

I like this place more than the ones near Almaden area because there's more variety of cones you can choose from and there's a stand that sells candles. I saw three or four people from door dash there, so you can also door dash this place too.

Mi Li

8 months ago

On a blistering hot day with temperatures in the 90s, my friend and I went into Baskin-Robbins to be met with thick stifling air. There were four young guys working behind the counter obviously suffering from the heat. Bless their hearts, they were troopers. The customers were also very uncomfortable. When we asked if the air conditioning was broken, we were told they weren’t allowed to turn it on. We want the manager to know that operating your business this way reflects poorly on you, it shows you don’t have the best interests of your employees at heart. You also sent the message that the comfort of your customers is not important. You’ve lost a couple of customers in us and possibly others. You may want to reconsider turning on your AC during the summer.

Rohin Gopalakrishnan

11 months ago

The male employee at 10.30pm today was extremely rude. Even though the store closes at 11pm. We were asked to leave 15 minutes earlier than closing time in an extremely rude manner. Please change the closing time if you cannot accommodate people past 9.45pm The female waiter was super sweet and accommodating! 5 stars for her!

Shane Fitzgibbons

6 years ago

About what you'd expect from a franchise ice cream store. Kind of a sterile looking dining area. Not very inviting. My companion lives for the Mint Chip Sunday. On the pricy side considering scoop size.