Baskin-Robbins Restaurant in Moreno Valley

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Reviews
#119 From 398 in Moreno Valley
8.5
147 Review
Ambience
8.5/10
Food
8.5/10
Interior
8.5/10
Prices
8.5/10
Service
8.5/10
More details
Price & Cuisine
$$$ Dessert
Establishment type
Restaurant
About
Come here for tasty ice cream, creamy cakes and chocolate custard if you are hungry. Most likely, you'll return to this confectionary restaurant later to try good coffee. Many guests find employees well-trained. If you want to enjoy terrific service, you should go to Baskin-Robbins. Based on the guests' opinions, prices are affordable. This place is rated on Google 4.5 by its clients.
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147 reviews
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I got a cake for my baby boy we had cut when we discover hair , took it back and they said can can give me 1/2 of the money back because we had already took the other 1/2 🤣
Marilyn took our cake order. The entire time she kept saying "huh?" "What" while chomping on gum with her mouth open. Wasn't surprised to pick up our cake today and it looks like their printer is out of ink, and they let a toddler do the writing. I don't want to serve this it looks so bad.
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Erika Mtz
Source: google
2
6 months ago
We were in the area and decided to stop by at this location. We ordered a milkshake and ended up with a "juice." We nicely let the girl know that it was really liquidy, and all she said was,"That's how it's supposed to be, it just depends", not making sense at all. We usually go to the Perris location and never had an issue with their milkshakes.
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elvi
Source: google
10
2 years ago
this place is a little busier than others but the ice cream and everything else, customer service etc is always great!! i love this location more than others comparing to the one on perris and although there was a lot of people they were able to scoop their ice cream really quick and mine as well so thank you
I was here last night and noticed that it was packed here at this location (it's always like that from what I was told) and the cone I got was gigantic and of course I ate the whole thing. I had chocolate, almond chocolate jamoca, and world's famous chocolate. It was awesome and the customer service was really great here I enjoyed my visit. Freak job Baskin Robbins.
Easy parking but busy location. Good selection of favorite flavors. Expensive but the quality of ice cream is worth it especially World Class Chocolate. No more free tastes because of the virus so just buy a scoop. If u love chocolate this will become your new addiction. Don't say I didn't warn you.
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Jeno Kim
Source: google
6
7 years ago
I'm not a huge ice cream fanatic but I do like Baskin Robbins. I find that they are overpriced especially in comparison to Rite Aid.
Went to Baskin-Robinson by Moreno Valley Mall today. Ordered their advertised Boba drink and unfortunately tasted horrible. We asked if we could exchange it for something else. The employee with braces was very rude, arrogant and told us to just throw it away. She would not exchange or give us something else. We were a regular at this place but will no longer return. So much for customer service, try the store on Perris Blvd instead.
All i can say is the cake prep should wear gloves while handling cake. i was there last week and was minding my business eating ice cream. I noticed the cake maker, folding the cake bread into a log, with bare hands and wiping crumbs on her jeans. Then slathering iceing and sprinkles again touching the cake and grabing her nose and wiping on jeans. It seemed disgusting to me , and unprofessional for her to do that. Those are expensive cakes, full of buggers and clothing lint. Will not be buying anything thank you very much.
Haven't been here in years they steal have my favorite ice cream when I was pregnant with my 2 child lol she's 25 now! The young lady that served me was nice and I hope the gentleman that ripped her off on 10.00 which he lied and said his rewards free drink was for a large wasn't but for a small drink repent and her manager didn't get mad at her next time don't leave a new person by themselves.
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