Baskin-Robbins Restaurant in Gresham

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Reviews
#89 From 214 in Gresham
8.5
128 Review
Ambience
8.5/10
Food
8.5/10
Interior
8.5/10
Prices
8.5/10
Service
8.5/10
More details
Price & Cuisine
$$$ International
Establishment type
Restaurant
About
Guests can eat good ice cream at this cafe. Baskin-Robbins is well known for its great service and friendly staff, that is always ready to help you. Based on the reviewers' opinions, prices are adequate. This place scored 4.3 in the Google rating system.
Reviews
128 reviews
Rating
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Melissa A.
Source: google
10
4 months ago
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Hot Fudge
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Alex Yankee
Source: google
10
A month ago
Food: 5 Service: 4 Atmosphere: 4
Absolutely delightful time at Baskin Robbins! 2 scoops kid size, and 2 adult singles for $20.00!!!! Plus who can resist the sprinkle cone. The staff was incredibly friendly and if they sold the shirts they were wearing, I'd totally sport it. Very clean and few people customers coming and going. Very awesome ice cream trip. Was a reward for the chitlins, and I must say hubby and I enjoyed it as well. Great job B.R.
The staff was very helpful. I haven't been to Baskin and Robbins in years but decided today was the day. As I'm disabled I have mobility issues. The young lady at the counter was so patient with me and answered all my questions with confidence. When I paid she even took my purchase to my car so I wouldn't fall trying to do it by myself.
Haven't been to Baskin Robbins is a few months because of getting my pint not all the way filled up. I know and understand they were kinda busy this time but last time it was just my husband that went in. I am very disappointed 😞.
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S Karadimas
Source: google
2
7 months ago
My husband and I just went to the Gresham location and bought 2 single scoop cones and were charged $17 and change (store was not busy). My husband doesn’t speak English well and gave the young girl a $20. After we left he said those were sure expensive cones for more than $17. When we got back to our hotel, I called the store and told them what happened and their till is going to be over tonight as we were way over charged and it’s too far to come back so it looks like they got a big tip. The girl never even apologized for the error
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C W
Source: google
2
9 months ago
I went in about a month ago.....about 5 minutes before they closed. (I know, that would irritate me also - only I had had the WORST DAY & no one else makes banana splits). I apologized for coming in so late and asked if they could still make me a banana split.......she could have said no! However, she agreed and started to make it. She asked me if i wanted nuts & I said no. She asked if I wanted compote & I said yes. She smothered it in whip cream & when she rang me up with my card, the most it would allow was a $2 tip - so I gave her $3 cash also. That's a $5 tip for a $7 item. When I got home, she had literally poured half a million nuts on there and ZERO COMPOTE! If it had been one or the other I would chalk it up as an accident, or being late. But BOTH? NO WAY!! She intentionally made my banana split the opposite of how I wanted it. Maybe I'm a Karen for complaining about it, but I would have respected her simply telling me it was too late for her to serve me than be all passive-aggressive and make my order opposite to how I asked for it. Not only was it an added disappointment to a horrific day, but a waste of $13. I have tried to reach a manager, but she is never there and doesn't seem to return phone calls. I would recommend going to Safeway and making your own......because employees who do stuff like that, are also the ones who spit In food as well. Not mature, not good customer service skills!
I ordered an ice cream cake for my dad’s birthday. I didn’t expect it to be pixel perfect but the cake I received compared to the cake I ordered was really sad. Huge disappointment. I’ll stick with DQ for my ice cream cake needs.
Ice cream is my favorite, and I love taking my grandbabies for a treat like my grandma did with me! This location is excellent, everything is fresh, and the staff is friendly and fast! Every time my grandson scores a goal playing soccer, we go for ice cream
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Aaron T
Source: google
2
2 years ago
It was my mother's 50th birthday and they know it was because it is on the custom writing, yet the effort they put in was sad and disappointing. They didn't care. It did not come close to the expectation that was set based on their sale pictures. Wasn't even able to use a cake, had to make new one. How can they be satisfied with such an effort knowing it was a customer's mom's 50th birthday? Have emailed corporation but was asked to call them...not very good service. I will never go to BR again. See my pictures, what was advertised vs what was made for me. Decorations did not look like flowers. Bad shape. Bad finishing. Now nice white outline on cake. TERRIBLE execution, sad effort, bad service.
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