Baskin-Robbins Restaurant in Hendersonville

Owner not registered
Reviews
#35 From 183 in Hendersonville
9.2
78 Review
Ambience
9.2/10
Food
9.2/10
Interior
9.2/10
Prices
9.2/10
Service
9.2/10
More details
Price & Cuisine
$$$ American
Establishment type
Restaurant
About
Good ice cream is what Baskin-Robbins guarantees you. Great milkshakes will make your meal even more delicious and you'll certainly come back. The gracious staff meets you at this place all year round. Prompt service is something guests agree upon here. This spot is rated on Google 4.7 by its visitors.
Reviews
78 reviews
Rating
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Erin Parrish
Source: google
10
A month ago
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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Emmi Fuentes
Source: google
10
3 months ago
Food: 5 Service: 5 Atmosphere: 5
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Erin Parrish
Source: google
10
A month ago
Theresa, the owner went out of her way to make my birthday super special. For my 48 birthday my husband asked what cake I wanted as my special request and I said a clown cone from Baskin Robbin’s this was my absolute favorite when I was kid growing up going weekly with my grandparents to Baskin Robbin’s in Madison Square. Theresa, knocked it out of the park and made the most adorable clown cone ever! You surely made me smile and brought back so many precious memories! Thank you again Theresa! 🤡🍦🎂💕 Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Wanted to take a few seconds to thank the staff and the manager at BR. Last night, before the tornado hit, my mom stopped by to get my kids ice cream through the drive through.. Upon paying, the tornado got close and they told my mom and kids to hurry inside to get to safe shelter. Mom is very thankful for everyone who worked last night, their attention to their customers safety was top notch. Thank you BR for hiring caring staff. The manager did great keeping her staff calm and helping customer stay calm and safe!! Forever thankful, your care for my family is priceless. Food: 5 Service: 5 Atmosphere: 5
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Emmi Fuentes
Source: google
10
2 months ago
Last night was so scary. We stopped by for a treat when we realized a tornado was coming our way. The staff immediately provided us a safe place to shelter ourselves while it passed. We are so thankful the manager and staff cared enough to protect us as well. We would have never made it home. Thank you for taking care of us. Now, to find a day to go back to actually enjoy some ice cream! Food: 5 Service: 5 Atmosphere: 5
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Mindy
Source: google
6
A year ago
Portion sizes for ice cream sundae scoops have decreased a lot over the last few weeks but yet the price is still the same. I go here every week. The customer service is usually amazing. But I don’t like paying the same price for smaller portions. :/ A new ice cream joint just opened in town recently and it’s about the same price but bigger portions.
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Robert Crain
Source: google
2
8 months ago
Poor service. Bunch of kids who decided to lie aboit the posted hours and rush us out of the store. Posted hours stated 10pm closing time. We show up at 9:37 pm and were met with a young lady mopping the floor saying our lobby closes in 3 minutes. I said - that's not what your door says. She said there used to be a sign. Nope. There has never been a sign. We were rushed through our order and the ticket was quickly rang up. As we left to enjoy our ice cream outside - the young man, who looked to be the shift leader, yelled from the bag - "Lock the Door". A night out celebrating an accomplishment of one of my kids was slighted by a bunch of kids who don't wanna offer customer service. Next time we will decide somewhere else for ice cream and let this place close whenever they want. That is what is important - right?!?!?
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Sarah Dumanski
Source: google
10
7 months ago
Most times when you go somewhere, it’s the little things that matter most!!! Today, when our family of 5 arrived - we were greeted with a smile, offered samples of whatever we wanted without asking, and taken care of with the most patience and grace! As a mom of a very independent 3 year old - I really appreciated the “large size” bowl given for a kiddie size ice cream (without having to request it) and the cone given on the side with a smile! Anthony needs a raise! This beautiful soul made our family’s day … friendly conversation, patience of a saint, and thoughtfulness that prevented meltdowns across the board! THANK YOU for being the smile that brightened our day today, Anthony! May you get many smiles in return!!! 😀
The owner is so sweet, hard worker and dedicated she has done a couple of cakes for my kids. Love it all of them
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Christal
Source: google
10
2 years ago
Awesome, The service was amazing, and always is! Honestly I will only go here for ice cream or shakes. It seems like this is the only place around that you get good service from. The workers here really care about their job, and it shows. So I challenge everyone that visits this location to show your appreciation for good service, and take the time to leave a good review, LEAVE A GOOD TIP!!!! Everyone needs to feel appreciated sometimes. And the way the world is today people forget how important it is to have good service from our food service industry. It's a hard job. And they do it right here!
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