Baskin-Robbins Restaurant in San Ramon

Name: Baskin-Robbins
Address: 2005 Crow Canyon Pl Ste 156, San Ramon, United States
Telephone: 19258300455
Rating: 4.0

Owner not registered

Baskin-Robbins

Reviews

#96 From 183 in San Ramon

7.9

56 Review

Ambience

7.9/10

Food

7.9/10

Interior

7.9/10

Prices

7.9/10

Service

7.9/10

More details

Price & Cuisine

$$$ American

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

2005 Crow Canyon Pl Ste 156, San Ramon, United States

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Website Baskin-Robbins

About

Taste perfectly cooked causa. Good vanilla ice cream, chocolate custard and creamy cakes may be what you need. Delicious chocolate frappe gets positive reviews. This confectionary restaurant is famous for its great service and friendly staff, that is always ready to help you. Most visitors have noticed that prices are fair for what you receive. In accordance with the reviewers' opinions, the decor can be described as homey. The average score of Baskin Robbins on Google is 4.1.

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4 months ago

Service Take out Meal type Other Food: 5 Service: 5 Atmosphere: 5

Ordered a custom ice cream cake that was one of their Halloween specials with sprinkles in the center. It was ready on time and beautiful. Tasted great, was a hit! They didn’t write happy birthday on it as requested, but I didn’t mind cause I would rather no mistakes lol Service Take out Meal type Other Food: 5 Service: 5 Atmosphere: 5

Weiru Cai

6 months ago

The owner of this store recently must be training all the staff to reduce portion size. It didn't used to be this way - I have been going to this store for years. See my photos for the banana split and chocolate milk shake. This chocolate milk shake is so watery that it's literally chocolate milk. No shake. And it's $7.99. I complained to the owner about it (he made it himself) and he said "it's supposed to be one scoop of ice cream". Look at the photo of the scoops for the banana split with the pink spoon next to it. You all know how small that spoon is, right? Each scoop would fit into that spoon. This is just wrong. I've never known an ice cream shop to be greedy. I get ice cream to feel good and this does not feel good at all. Pretty much ruined my day. Don't go here if you are thinking you need something to lift your mood. This is just depressing. At least wait till this owner gets over his sudden spout of inflation panic or something.

Sunita Palla

Love the location of BR, it's close to Costco. Sees candy and other local shops in the hub. We drive. At times walk after dinning at our local restaurant close by. I like the single scoop options especially when you are watching your calorie intake. I usually try the seasonal flavors but you can also find the standard flavors too. I'm curious to try the pizza ice cream next time. Kids favorite!

Ignacia Pérez Botto

8 months ago

Bad costumer service! My ice cream was totally melted by the time I seated outside. I went inside to ask the cashier and he just looked at me and did not help me get a new one or at least look at my melted ice cream. He just seem not caring at all. The other person was at the end of the store on her phone.

Yesi Amezcua

2 years ago

This location was great! As soon as we entered we were greeted and welcomed. The gentleman working here are awesome! They were kind and had a great postive attitude. This place was clean and tidy

Samuel cpc

A year ago

We have been coming here for several years and always had great friendly service and its always been very clean and presentable. However, today, there was a funky smell noticeable immediately when we opened the door. Kinda like when someone doesn't wash their clothes and noticeable throughout the whole place. Almost left. Will come back and follow up.

Fatima Hasanain

I came here on my birthday, hoping for something sweet. The staff were so kinda and helpful. The place was very clean and inviting. I have never had such a lovely ice cream experience -31 flavors is what I expected, but I ended up getting a bonus flavor: kindness

Kaveh Moraghebi

Good customer service, nice and clean facility with nice staff. Love the ice cream and cakes.

steph

As soon as I walked in I was greeted by an enthusiastic young man named Mason which completely made my day! Not only did he offer a free sample but he helped me pick out a delicious cake for my cousins birthday party. Overall my experience here was a 10/10 because of him. We definitely need more extraordinary customer service like this! Will for sure have to stop by again. Job well done Mason!!😁