Baskin-Robbins Restaurant in Ladera Ranch

Name: Baskin-Robbins
Address: 27642 Antonio Pkwy Unit H1, Ladera Ranch, United States
Telephone: 19493479131
Rating: 3.1

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United States

Establishments

Baskin-Robbins

Reviews

#32 From 43 in Ladera Ranch

6.3

30 Review

Ambience

6.3/10

Food

6.3/10

Interior

6.3/10

Prices

6.3/10

Service

6.3/10

More details

Price & Cuisine

$$$ Dessert

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

27642 Antonio Pkwy Unit H1, Ladera Ranch, United States

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Website Baskin-Robbins

About

Many guests have noticed that creamy cakes are nicely cooked. A number of visitors point out that employees are energetic at this confectionary restaurant. Good service is something clients like here. But google users haven't given Baskin-Robbins a high rating.

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Dnt Trip

Source:

3 months ago

Hi there :)! My family and I came in both nights Saturday 12/9 and Sunday 12/10 to celebrate and unfortunately were provided with two different forms of customer service. Firstly; let me start with SUNDAY NIGHT of 12/10/23 the 2 girls (one curly red head and one with air pods) running the store clearly don't know how to manage a business. NOTHING was stocked up ( cups, spoons, toppings, even the ice cream was extremely low I had to chose a different flavor ). The store was extremely dirty walking in sprinkles and leaving with ur feet all sticky. Not only that, but they were efficiently slow when taking customers. I'm surprised, I come to this location often with my kids, but the employees I described tonight weren't trained correctly like the other lads I've seen. Now; nothing went wrong Saturday night of 12/9, but I had to mention the difference. The employees provided respect when serving, were very quick and had my family out the store in minutes WHILE also having the store look clean, and just the complete opposite of Sunday night when I returned with my nanas. Tip; hire more people for closing, it looks like some of ur employees need more help and training in the night! All respect we are regulars and will be returning hoping to see changes (: Service Take out Meal type Dinner Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Warm Brownie Sundae

Ashley Cordero

Source:

3 months ago

the worst shake i've ever had. flavorless, watery, and just plain terrible. Horrible customer service- combative employees. I would rather go ANYWHERE ELSE. do better baskin-robbins. Food: 1 Service: 1 Atmosphere: 1

Dnt Trip

Source:

3 months ago

Service Take out Meal type Dinner Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Warm Brownie Sundae

Ashley Cordero

Source:

3 months ago

Food: 1 Service: 1 Atmosphere: 1

Antonio Neves

Source:

4 months ago

Everything good. My favorite flavor is lemon sorbet. They are efficient and the place is clean. Food: 5 Service: 5 Atmosphere: 5

Mithun Dutta

Source:

4 months ago

I visited the store today (23- Oct) at 8:38 pm. The employees closed the store and were wrapping up for the day. The store as per the store hours was supposed to be open till 9 pm as per the hours displayed at the store. I saw 2 employees working inside. I tried to ask them from outside why the store is closed, they did not paid attention and did not respond, they seem to be arguing amongst themselves. I could not pick birthday cake for my wife. Because it was 8:40 pm already, all other bakery stores were closed. I returned home without a cake. Why have they closed the store before closing hours? How can I escalate this?

Dnt Trip XD

Source:

4 months ago

11/1/23 OUTSTANDING service! Store is kept extremely clean and provides great customer service. I had stopped by around 8:58PM and decided with the classic RockyRoad, which never misses the spot. ☺️ Service Take out Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Warm Brownie Sundae

Dnt Trip XD

Source:

4 months ago

Service Take out Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Warm Brownie Sundae

Management

Source:

A year ago

I'm just saying this to be nice

Peter Labrado

Source:

2 years ago

This Baskin Robbins location continuously gives one scoop of ice cream when two are paid for via DoorDash. In addition, special instructions are constantly disregarded or never read at all. It appears this location may be trying to save money by shorting serving sizes.

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