Baskin-Robbins Restaurant in Painted Post

Name: Baskin-Robbins
Address: 125 Victory Hwy, Painted Post, United States
Telephone: 16076846241
Rating: 3.3

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United States

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Baskin-Robbins

Reviews

#9 From 19 in Painted Post

6.5

22 Review

Ambience

6.5/10

Food

6.5/10

Interior

6.5/10

Prices

6.5/10

Service

6.5/10

More details

Price & Cuisine

$$$ International

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

125 Victory Hwy, Painted Post, United States

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Website Baskin-Robbins

About

Visitors don't highly appreciate ice cream at Baskin-Robbins. This place is not highly estimated by Google users who provided it a below average rating.

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Farah Mah

Source:

2 months ago

Best DD ever! Employees are great! The place is clean and so is the bathroom! Thanks to the employee of the year who clocked in before her schedule to get me a coffee while others were busy! You are the best! Food: 5 Service: 5 Atmosphere: 5

Farah Mah

Source:

2 months ago

Food: 5 Service: 5 Atmosphere: 5

UFC Iceman

Source:

10 months ago

Had Nothing

Ashley Wilson

Source:

11 months ago

It's really frustrating when this location says it closes at 9 but the workers try to dip early. Then have the audacity to give us attitude. Guy at window practically threw my milkshake at me then glared.

Alex Horning

Source:

A year ago

I am not one to complain but I'm putting this out there. NEVER go to Basket Robin's in painted post. I ordered a cake for my birthday celebration yesterday cause this year I can't go any where being pregnant with triplets or do much. They messed up the dates and didn't do a refund. They only offered a cake out of the freezer that was the same price. (Which was not the flavor ice cream I wanted) My brother was the one to go pick it up for me and they didn't care and were rude so he took the cake. (Which when he got it home the cake part of it tasted freezer burnt) When I called the Manger today to explain that the cake I got wasn't good at all and I spent so much on... she didn't care and said oh well you brother took the cake. She was extremely rude and snotty to me. (So she did nothing for me) Now a days people have no customer service at all. With how expensive things are now why would you run off your business. Idk but they lost me as a customer. **This is the cake they gave us... a father's day grill cake** I'd rate there cake and customer service a 0.

Rutvi Patel

Source:

A year ago

Rudest staff I’ve ever come across.. I wish I could give negative points in customer service. I visited BR on 7/20/22 around 5:30pm and ordered a brownie sundae, the lady in charge just couldn’t understand my order and made 3 wrong orders before making the right one. And on top of that she looked mad at me as if it was my fault that she didn’t listen what I actually ordered. I would fire such employee right away. Worse customer service ever !

Wayne Law

Source:

A year ago

I went to use a gift card I received. It turns out that they have not one single flavor of ice cream that's lactose free. For a shop that markets itself on variety this is more than disappointing.

Sarah Strejcek

Source:

2 years ago

The sweet cashier Kaylana, made my first Baskin Robbins experience a pleasant one! I’m visiting from Florida, and she was so patient and had excellent customer service skills. Thank you for making my ice cream!

Kathleen Young

Source:

2 years ago

Very tasty treat!

Mary Lynne Crouch

Source:

3 years ago

I went to the Painted Post Baskin Robbins at 6:45pm on 1/25/21. I asked for an upside down banana split in the drive through. The manager, Kelly, told me she she couldn't understand how to make it and asked me to pull around. I pulled around and explained to Kelly two times how to make it, she stared at me blankly and said she has never heard of an upside down banana split and REFUSED to make it. I told her my sister went through the drive through last evening and ordered 3. Again, Kelly the manager looked at me blankly and said "well how do I put the bananas in there?" Again I explained how to make it, she REFUSED to make it. For the record, I went there last night to get one after seeing the ones my sister had, they were out of bananas. This store is OBVIOUSLY not well managed. RUDE, TERRIBLE CUSTOMER SERVICE. Don't eat at this place.

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