Baskin-Robbins Restaurant in Lake City

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Reviews
#21 From 32 in Lake City
5.6
81 Review
Ambience
5.6/10
Food
5.6/10
Interior
5.6/10
Prices
5.6/10
Service
5.6/10
More details
Price & Cuisine
$$$ Dessert
Establishment type
Restaurant
Reviews
81 reviews
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Nancy Foster
Source: google
10
4 years ago
My husband and I had banana splits and they were awesome. Ms. Sonia took care of us and she is absolutely awesome. My daughter had the chocolate chip cheesecake and she said it was delcious.. We will definitely be back to this location, even if it's only to see Ms. Sonia again.. she is so sweet, it'll make your day just talking to her.. very highly recommend.
Like most of the shops in this area this place is staffed by lazy idiots who will close early rather than having to do the jobs they’re paid for. The ice cream tastes freezer burnt if you can manage to get service and they are out of many items. Save your time and money and go elsewhere.
I'm upset because I come to this store every Tuesday to order a banana,band strawberry smoothie. They never have bananas. So after trying for 4 weeks I asked what was the issue I was told someone had to go out, and buy the bananas. So my question again is why? Don't advertise it if you won't have it.
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Kimberly F
Source: google
10
A year ago
Ice cream was delicious and staff was very friendly!! 😋🤩 shake was perfect and staff is still great!! 😁
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Josh Pegher
Source: google
2
10 months ago
Went in wanting a banana split and they were out of bananas. No worries. Opted for a waffle cup and all they had were waffle cones. Ok, cool. First three flavors I selected were too frozen to scoop. Gotcha. While scooping the second flavor, dude's dreads went down into the cone. Ok, I'm out. Went to Cold Stone instead.
I can’t believe how unprofessional this place is. I was looking for an ice cream cake for my sons birthday. I went into the store to ask questions about the cake, first strike nobody was able to answer my questions because the cake person was not there, strike two everything is done online okay fine. I placed my order was charged then to receive a phone call an hour later saying they wouldn’t be able to make my cake because she was going on vacation. So you would think just go to another location to find out she makes the cake for the surrounding 5 stores. At this point I just want a refund which I was told I would get. I never received it, I waited the 5 business day it never showed. I went to the store requesting my refund they told me to call customer service because it’s nothing they could do. Customer service was no help. I’ve been getting the run around to receive my money back. Please take your business elsewhere.
I went to pick up a rather large doordash order, only to be informed they didn't have anything the customer had ordered. It was basically sunday's banana split double scoop of some kind of ice cream. I felt really bad for the customer. I felt worse for me because I only got half pay. What kind of ice cream place can't make a banana split or Sunday that has those on their menu? I don't know maybe that had a really busy Saturday but come on you're Baskin-Robbins you're not supposed to run out of ice cream in the making for those items.
This establishment does not even deserve a half of star but I had to give them a star in order to post. Dropped by for a small Jamoca Almond Fudge when we were greeted by the most unprofessional cashier in drive through. This person was extremely preoccupied with flipping their hair/snapping fingers and displaying a vulgar disposition. I have called corporate office to report this location because they could benefit from custom relations training. This employee’s behavior was so ridiculous I was embarrassed. This location could benefit from an owner who had time to appropriately provide adequate training and time management to this location.
Store had some type of water leak coming out of the front door. Only 2 employees working, the one on the drive-thru was on it but the other one was super slow and taking people out of order instead of asking who was next.
Really nice workers. Plus- remember that every 31st of a month you get to have one scoop for just $1.50! It's a nice cheap reward for yourself
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