Baskin-Robbins Restaurant in Fillmore

Name: Baskin-Robbins
Address: 616 W Ventura St, Fillmore, United States
Telephone: 18056257171
Rating: 4.2

Owner not registered

Baskin-Robbins

Reviews

#19 From 48 in Fillmore

8.4

10 Review

Ambience

8.4/10

Food

8.4/10

Interior

8.4/10

Prices

8.4/10

Service

8.4/10

More details

Price

$$$

Establishment type

Restaurant

Features

Takeout

Wheelchair Accessible

Information

616 W Ventura St, Fillmore, United States

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Website Baskin-Robbins

About

Try good ice cream and nicely cooked biscuits. A number of people point out that the staff is professional here. Fancy decor lets the visitors relax. Based on the users' feedback on Google, this confectionary restaurant deserved 4.1.

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adan ramos

Source:

A year ago

I love this visiting this Baskin Robbins because I can immediately tell the store is being ran well. It is always clean and the customer service is genuine. I was greeted with a smile and offered a sample of daiquiri ice, the flavor was to my liking and is consistent everytime. Alma served me my icecream and even asked how I was doing. She definitely made me feel welcome and happy with choosing this location. I will continue to make the 30 minute trip to visit this location.

Alison Grugan

Source:

A year ago

Because I’m sick, I can only keep down BR’s vanilla malts. My mother has been going there daily for months to purchase one for me (I can’t drive). The staff has been WONDERFUL, until Ruby came into the picture. Mom ordered the usual but when she brought it home, it wasn’t vanilla and I can’t eat anything BUT vanilla or I’ll be violently ill. Mom took it back to BR. Ruby REFUSED to exchange it and yelled at my elderly mother! She screamed, “I didn’t make a mistake, YOU ordered it wrong!” Again, we’ve ordered the SAME thing for MONTHS! It went back and forth until my mom finally said, “let’s agree to disagree.” Ruby’s response? “NO! Because I’M RIGHT!!” Mom DID end up buying yet ANOTHER malt, because I did have to eat! So, one malt ended up costing us $28! We typically spend $8.99/malt, but Ruby charged mom $13.99/malt! When my mother came home, she was as white as a sheet and shaking. After she told me what happened, *I* called Ruby. When I asked her about verbally assaulting an elderly woman, she put the phone down on me! My husband called the Corporate Office when he got home from work and the gentleman he spoke to couldn’t have been nicer! He said that he would contact the owner of the Fillmore store and he, in turn, would call us back. That was 6 days ago and we’ve heard NOTHING. Dumb move. We spend $270/month there……but NOT anymore!! Now we go to a BR that is further away but it’s well worth it because RUBY doesn’t work there!

Gio Kornikova

Source:

6 years ago

New flavors and new sensation , so delicious ice cream and cakes

Wendy Embry

Source:

2 years ago

We visited a few weeks ago while driving thru. I was craving a mocha blast. We were helped by a young girl named Cynthia. She was the friendliest and did not mind answering all of our questions. She just made our day. I wish this Baskin-Robbins would be closer to our home.

Marshall Lawrence

Source:

4 years ago

Not too far of a walk for the kids. Fun to get a few scoops of ice cream here. Located in a modest shopping center with other stores to visit too. It's good that there are a couple tables and chairs outside because it can be a tight squeeze inside the store.

Dianna Mann

Source:

6 years ago

Thank you, thank you to this make-it-happen staff! After a busy week, with a couple of days down with the flu, I realized I hadn't phoned in to Baskin Robbins to order our family's traditional Easter ice cream cake (thanks to Tammy). I reside in San Diego and during my travels I phoned in (hands-free) early Saturday morning to see if I could place the order and pick up a little later in the day. Staff was very polite when explaining to me special orders require a 24-hour notice to ensure a baker is available. (Yikes....my family was NOT going to be happy with me breaking tradition.) I thanked them and decided to try the Santa Paula store. I was on the phone with the SP store when the Fillmore store phoned me to let me know that they were able to speak with their baker and shared my story (my plight really), and this big-hearted baker agreed to fill my order to help keep our family tradition alive for our Saturday celebration! This Fillmore Baskin Robbins staff: Simply the best!!

Harshadrai Mistry

Source:

A year ago

After eating cholate chips cookie dough icecream my tomi was hart badely. This is the first time had icecream and got bad experience.

Cindy Ochirosi

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6 years ago

Friendly staff. Great manager. Store is small buy cozy and is kept fresh & clean. As always great ice cream!

ALVA CAMPUZANO

Source:

2 years ago

Excellent customer service. Great selection of flavors! Super clean! Very friendly and sweet staff!

fmklove

Source:

4 years ago

I order a Cookies n Cream cake and it was SUPER DELICIOUS!!!!!PERFECT SUGAR FLAVOR,MY SON WAS THRILLED WITH THE DECORATION,THANK YOU SO MUCH!!!!!!I will definitely go and visit this place again,great customer service!!!!!!

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