Baskin-Robbins Restaurant in Burbank

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Reviews
#43 From 63 in Burbank
7.8
24 Review
Ambience
7.8/10
Food
7.8/10
Interior
7.8/10
Prices
7.8/10
Service
7.8/10
More details
Price & Cuisine
$$$ Fast Food
Establishment type
Restaurant
About
Tasty ice cream can make a great impression on you. Good iced coffee is among the most popular drinks at this fast food. It is remarkable that the service is regarded as cool. Baskin-Robbins scored 4.3 in the Google rating system.
Reviews
24 reviews
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I'm done with Baskin Robbins as a company. I called this place to confirm they had before I drove 25 minutes because they are the ONLY location that has dairy free ice cream in stock within a 30 mil radius of my home. When I arrive I was greeted with oh your the one who called sorry we don't have containers to make that item limited on our menu. Instead of offering a solution I got nothing. My family will never visit a Baskin Robbins again. Their service has and availability to anything gas drastically changed in the last year.
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Na w
Source: google
2
4 years ago
I felt very ugly when I left this place. I asked a girl for example work cream on my ice coffee. She did not do it. I asked for it. She told me you didn't ask for it. Well I said I didn't look at the receipt you had worked cream on it. Sarcastically she stated back to me I forgot. We also ordered three donuts. She did not tell us here's your donuts she laid them on the counter. A customer had to say I think these are your donuts. Thanks for your help Miss Amanda.
There were what 10 employees working and two people in line and that's including me and it took 15 minutes to buy some icecream. (Inside not the drive thru)
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Tony S
Source: google
2
4 years ago
Refused to give us a sundae even though its on their menu and said that we had to be charged for each individual ingredient instead of the sundae price on the menu.
Good hand scooped ice cream . Fresh toppings which I loved , not ones with that film that can collect if sitting too long .. friendly staff
I frequent this location because the Barista behind the counter knows exactly how I like my coffee and is executed every single time flawlessly
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Eric Larios
Source: google
2
3 years ago
My mom was at the drive thru taking an order, and the girl at the window was giving my mother an attitude and when someone came outside with my order my mom asked the other worker what that girls name was, she said she thinks her name is “Layla” light skin, brown hair and was wearing a white mask, anyway, Layla was being very rude and so unprofessional, was not a great experience and wont be coming back
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Mina Ismael
Source: google
2
4 years ago
The manager of that dunkin donuts is very very rude and thief she steel me with one dollar told her she refused to give me the receipt.
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Rammy Rimawi
Source: google
10
4 years ago
Great professional server and their cappuccino blasts are awesome
The females are great, guys serving are so, so lol.
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