Baskin-Robbins Restaurant in Bastrop

Name: Baskin-Robbins
Address: 551 TX Hwy 71, Bastrop, United States
Telephone: 15129855347
Rating: 1.6

Owner not registered

Main

United States

Establishments

Baskin-Robbins

Reviews

#27 From 114 in Bastrop

3.1

14 Review

Ambience

3.1/10

Food

3.1/10

Interior

3.1/10

Prices

3.1/10

Service

3.1/10

More details

Price

$$$

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

551 TX Hwy 71, Bastrop, United States

Get direction

Website Baskin-Robbins

About

Baskin-Robbins offers nicely cooked doughnuts. But guests rate this place below average on Google.

Rating

Excellent

Very Good

Average

Poor

Terrible

Sorting

Newest

Oldest

Ascending rating

Descending rating

Date

Date From - Date To

Jack DeBerry

Source:

A day ago

Service Take out Meal type Other Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5

What Mimi Sez

Source:

4 days ago

Service Take out Meal type Other Food: 3 Service: 1 Atmosphere: 2

S John

Source:

A month ago

Absolutely the worst customer service I have encountered in a long time by the young lady at the ice cream side around 4:20pm 1/27. Terrible! Rude from the moment we walked in. When handing me my ice cream she flipped the top , picked it back up, replaced the whip cream topping, handed me a dirty cup. I had to get napkins to clean it up myself. I was going to tell her don’t worry , did not want anymore but decided to just leave it alone. We went to order a drink by the donut side. The young man was very pleasant and professional. We were still there , drink came out very quickly. The rude pitiful person came back and asked why we were still there, our drink was already called on the other side and rudely told us to go get it . That was my breaking point. Obviously this was our first time, a person with good customer service would have simply handed it to us. When you have people like that working for you all they do is bring down your business. She simply does not care! Find better help. This is the Bastrop location off Highway 71. Service Take out Meal type Other Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1

S John

Source:

A month ago

Service Take out Meal type Other Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1

Wesley Williams

Source:

4 months ago

Stopped by for a breakfast sandwich and a couple of drinks. Order was placed on the counter at different times. Order number 9985, the number one of the young ladies called. It was my coffee, my daughter and I sat a waited for them to complete the order and call us when it's complete. We wait and wait, I look up, and what I think is our order, but no one is saying anything. I walk up and take a guess seeing the order numbers match, but no one called out the number. I asked if my order was ready, and the heavy set Hispanic young lady responded as if she was annoyed. She reads out the number loudly and I tell her, I know the number, my question is, is this order complete? I mean, you call out the number for an incomplete order and then the remaining order you just place it on the counter and not say a damn thing. There was like a 8 minute gap with other customers who had ordered before us. All the more reason I rarely visit this place. Service Take out Meal type Breakfast Price per person $1–10 Food: 4 Service: 1 Atmosphere: 3

Wesley Williams

Source:

4 months ago

Service Take out Meal type Breakfast Price per person $1–10 Food: 4 Service: 1 Atmosphere: 3

Fabian Ramirez (Potatoman_q)

Source:

5 months ago

This place susks there not letting 5 or more kids in the place and sometime kids from the middle school because of football practice and it hot af outside so that's why people come here now they don't want to let us in

Alex Dutton

Source:

6 months ago

Horrible management. Never have waffle cones past 3pm in summer bc of waste. Waffle cones cost less than .02 cents so if they had to throw out 100 their strategy would still be idiotic. Not to mention everything else they are always “out of”. Find someone with a HS Diploma and I’m sure they could run this store better.

Lillian Byers

Source:

9 months ago

They had four people working the counter but all of them were helping the dunking donuts customers when there were two people in line prior to the customers getting in line for dunking. I waited 15 minutes when another customer that was behind me asked them why they made us wait was they would get to when they could. 10 more minutes of waiting and still no moved to the line forming for ice cream. First time there and was highly disappointed that they did staff separately and that staff didn't acknowledge the concerns of us in line waiting longer than necessary.

Lexy Duminski

Source:

9 months ago

Horrible experience! I’ve been to Baskin Robbins before and it was good but this one was so bad! The workers there do not know what a scoop is! We got more like half a scoop, and then the guy gave me a dirty spoon. Won’t go there again.

Does this bellong to you?