Baskin Robbins Restaurant in Bellwood

Name: Baskin Robbins
Address: 502 Mannheim Rd, Bellwood, United States
Telephone: 17084015601
Rating: 3.0

Owner not registered

Baskin Robbins

Reviews

#23 From 33 in Bellwood

5.9

29 Review

Ambience

5.9/10

Food

5.9/10

Interior

5.9/10

Prices

5.9/10

Service

5.9/10

More details

Price

$$$

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

502 Mannheim Rd, Bellwood, United States

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Website Baskin Robbins

About

Many visitors note that you can eat tasty ice cream here. When visiting this confectionary restaurant, it's a must to try great coffee. The spectacular service is another important advantage But Baskin-Robbins hasn't achieved a high rating from Google users.

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Sheri Daniels

Source:

6 months ago

Although the location is a little difficult to enter if you are traveling from south to north. The clean atmosphere and very courtesy staff leads me to this location everytime, vs. location nearer to my home. The store always has my yummy peanut butter & chocolate prepacked.

Lindsey Marie

Source:

6 months ago

Good ice cream but they just close and open whenever they feel like it, call ahead I guess.

Keepingit Real

Source:

5 years ago

Service was great, just the camera definitely needs to be replaced

Javier Ceja

Source:

7 years ago

We have been to many DD and BR location around the U.S. as I travel for work quite a bit. This place is one of the worst. First off it was 85 degrees and humid outside, so you would expect an ice cream shop to be cool right? Wrong, the inside was just as hot as the outside, they just had the back door open with an employee standing there, clearly trying to cool down. I know the AC wasn't broken, because in the past I visited this location before and it was in the summertime and the AC was not on either. I feel bad for these employees. Second problem was that since the store was hot, when my wife got a double scoop of ice cream, by the time we got in the car to leave it was already mostly a soft mess, fast forward 5 minutes, she ended up throwing it away as it was all already melted. I don't know why the ice cream was so soft, as they should be cold because of the freezers. I did notice all the lids to the freezers that hold the ice cream were open so maybe that why. Lastly, the kid working there was a moron. Worst customer service, we couldn't hear him he mumbled the who time. My wife wanted cookie dough and all he said was there isn't any. We pointed at a flavor that clearly was cookie dough but it was called something silly like Mama's unbaked sweets (Not actual name of ice cream, i couldn't remember) or something other that cookie dough. We apologized and called it by the actual name. My wife wanted a waffle cone, so he gave us the worst misshapen, not properly made waffle cone. that leaked at the bottom. At this point I'd like to point out that I actually used to work for Baskin Robins and Dunkin Donuts when I was 16 and 17, I even became a shift manager, granted that was over 10 years ago, but I can't imagine their process to make cones has changed much. That cone was poorly made and they were too lazy to make another proper one. Overall this place was unpleasant and a joke and will not be visiting again.

Christine Blair Gregg

Source:

6 years ago

Wouldn't say I hated it but they need yup replace their drive-thru microphone. We keep repeating our order and they still got it wrong. Maybe they just need more than one person working at 10 o'clock at night.

Yalonda Hill

Source:

2 years ago

This location is HORRRRRRIBLE, they either don't have brownies or strawberry compote, or they run out of ice cream flavors, and certain donuts... so I have to drive to elmhurst or Melrose Park... just sell coffee PLEASE!!!!!

Veronica Heredia

Source:

8 months ago

excellent customer service 👏 great staff. and delicious coffee ☕

Sgt Rock

Source:

11 months ago

Very unhappy. Bought (2) kiddy scoops in cups for $7.11! Ridiculous! Never going back there!

Carla Rowe

Source:

2 years ago

I ordered a Sundae but it did not taste like a Sundae. I had to ask the server to put chocolate and Carmel on the side of my ice cream...very disappointed 😞.

Mz Michelle Fenn Fenn

Source:

4 years ago

No matter what time I go in there they always screw up an order or they don't have the order ready. Tonight I ask for a pint size of butter pecan I got a half pint and they charged me $5.90

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