Baskin-Robbins Restaurant in Pasadena

Name: Baskin-Robbins
Address: 4130 Fairmont Pkwy, Pasadena, United States
Telephone: 12814870694
Rating: 2.4

Owner not registered

Baskin-Robbins

Reviews

#240 From 359 in Pasadena

4.8

68 Review

Ambience

4.8/10

Food

4.8/10

Interior

4.8/10

Prices

4.8/10

Service

4.8/10

More details

Price

$$$

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

4130 Fairmont Pkwy, Pasadena, United States

Get direction

Website Baskin-Robbins

About

A lot of people say that a banana split is good. This confectionary restaurant offers you delicious coffee. Unfortunately, employees are creative as a number of guests note. According to the visitors' opinions, Baskin-Robbins is famous for its decent service. Google users haven't given this place a high rating.

Rating

Excellent

Very Good

Average

Poor

Terrible

Sorting

Newest

Oldest

Ascending rating

Descending rating

Date

Date From - Date To

Penny White

Source:

5 months ago

They didn't have any German chocolate cake ice-cream! But the lady called two other locations and found for me. Her ser

Nathan

Source:

5 years ago

It’s a 50/50 visit, might be a good day or might not, there’s no customer consistency , there where flys in the store that where driving us crazy and couldn’t go to the outside tables that where full of bird mess, and I had to clean my own table, today wasn’t there day I guess

Erika Mendez-Gutierrez

Source:

7 months ago

Horrible customer service from employees. My daughter and I arrived at 8:45pm for ice cream and doors were locked and employees ignored us at the door. I knocked and they yelled and said to go to the drive thru.

Happy Reformed

Source:

A year ago

This is the 3rd time I’ve tried to get ice cream about 3+ before they close and each time they tell me they’re out of ice cream before I even ask for a flavor. Not only was the woman speaking to me (not the red haired woman she has been polite) but it’s currently 6:27pm on Saturday and I was just spoke to as if I was t even a human being at all. She had an attitude and I will never go back to this location. I do NOT recommend

Melanie Fuller

Source:

A year ago

This is the worse Ice crème place ever! We arrived at 8:00 - 1 hour before closing time and front doors were locked. Very rude employees, no waffle cones, very few flavors and the place was filthy. When asked the number of the store and manager ( Barbara.) they looked like a pair of deer in the headlights. NEVER ever give this store business!!

C G

Source:

A year ago

The store suppose to close at 9 I arrived 30 minutes before 8:30 and they didn’t attend me. The doors were locked and the girl inside with pink hair didn’t even look at us. We knocked and she would ignore us. Extremely bad service I hope they close that place for good.

mburgas82

Source:

8 months ago

Hardly any ice cream to choose from, drinks didn't have any flavor. Tables and floors were sticky and dirty. Workers seemed like they didn't want to be there.

Lizeth Zaragoza

Source:

2 years ago

We stood there for approximately 10 minutes employees walked by us multiple times not once did they acknowledged we were there. They continued to take drive-thru orders while we waited. We finally asked and they said it was only a few of them (3). Once they decided to help us this employee with purple hair (Bc her name was not visible) started slamming things as if we were an inconvenience to her and kinda upset we didn’t leave the establishment. She also asked the other people there to leave because she could only help 3 people at a time. Nothing on the door mentioned this at all. I am highly disappointed in the level of customer service this particular employee had.

Veronica J

Source:

4 years ago

Mint Chocolate Chip Ice Cream , tasted like it had been defrosted and frozen again, it had little crystal ice like frost bitten. Chocolate Chip not crunchy at all. Very disappointed. Customer service drive thru is getting very slow. But I will not give up on them just yet. I just hope someone, like the manager sees this and steps up to make this store better again.

Wanderer

Source:

A year ago

It said they close at 9pm but we got there at 7:30 and they are closed. The doors are locked and we saw one employee who ran to the back. We waited for someone to come to the front but no one did. Did they ran out of ice cream early?

Does this bellong to you?