Baskin-Robbins Restaurant in Fontana

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Reviews
#169 From 362 in Fontana
8.0
98 Review
Ambience
8.0/10
Food
8.0/10
Interior
8.0/10
Prices
8.0/10
Service
8.0/10
More details
Price
$$$
Establishment type
Restaurant
About
You can try good sandwiches. According to the visitors' opinions, waiters offer perfectly cooked banana split here. This confectionary restaurant is well known for its great service and friendly staff, that is always ready to help you. Many people mark that the dishes are offered for attractive prices. Google users like Baskin-Robbins: it was granted 4.3 stars.
Reviews
98 reviews
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Food: 4 Service: 3 Atmosphere: 3
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Kalei Campbell
Source: google
10
4 months ago
Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Hot Fudge
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Cesia Loza
Source: google
10
2 months ago
Service Take out Meal type Other Price per person $1–10 Service: 5 Atmosphere: 5
Been coming here for decades and quality of ice cream and sandwiches is beyond spectacular. Always having fresh supplies is what brings me back here. Definitely worth your money.
Don't visit this location if your placing a custom order. They will get it wrong. i went into the store and called to make sure something specific was changed on my order. upon receiving the order and cutting into it was not changed. i called and the manager asked for me to send him photos and i offered to just bring it in. I brought the cake in and was offered half my money back and to keep the cake. I didn't want the cake as it wasn't what i ordered. i demanded all my money back and proceeded to trash the cake in front of them. Not sure how this location got something so simple and small wrong. Maybe its the language barrier but I will never return here. Unless you're getting a scoop of ice cream avoid
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Bell G.
Source: google
2
5 months ago
Second time visiting this place, and i can say i was very disappointed with the customer service this second visit, we had a very horrible experience with a female call Isabel , we were waiting for a little while to order Ice cream and when it was our turn she wouldn't even look at me and was rushing to help us , i ordered my ice cream she didn't even asked if i was taking it out or eating there, so i asked for a lid then my husband ordered his ice cream and she threw the spoon on the dirty counter and you can see that is dirty, then i asked her for a clean spoon then she proceeded to slide the metal container over the counter with attitude and then we are getting ready to pay she is still making faces and giving attitude so i asked for a bag for our ice. The whole point is sometimes you just want to get out for a bit and enjoy an ice cream, but with customers serving like this, who wants to go back to a place with people that don't know how to treat everyone equally and respectfully. I wish i could give cero Stars.
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erin soto
Source: google
10
7 months ago
The best sundae I’ve ever had. Perfectly assembled, perfect ratios, zero complaints. The employees were so kind. 10/10 experience 🫶
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Courtney Danks
Source: google
10
9 months ago
Best Baskin Robbins by far! Kay is awesome, he makes getting ice cream so fun for the kids! My daughter was more excited to see him again than getting the ice cream again! You don't often come across people who seem to truly enjoy what they do, he made it a special ice cream trip for our family! Thank you Kay! See you soon!
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Ray A
Source: google
4
10 months ago
Do NOT come for a customizable cake! Cake decorator rudely told the cashier no when asked about writing happy birthday for us. The cashier was incredibly nice, the cake was great, but the cake decorator was rude to us and her co-worker. She went to the back and starred at us through the window, upset. Why work as a decorator when you dont want to do it? When asked for the Manager, he told us she wasnt there (huh?) and that he was so sorry, not sure why he defended her. Extremely disappointed.
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