Auntie Anne's Bakery in Oshkosh

Owner not registered
Reviews
#170 From 207 in Oshkosh
2.2
10 Review
Ambience
2.2/10
Food
2.2/10
Interior
2.2/10
Prices
2.2/10
Service
2.2/10
More details
Price & Cuisine
$$$ Bakery
Establishment type
Bakery
About

Welcome to [ESTABLISHMENT], one of the top places in the city where you can enjoy a wonderful atmosphere and delicious cuisine. This [ESTABLISHMENT_TYPE] specializes in [CUISINE]. The venue has already gained the trust of many guests, having gathered [COUNT_REVIEW] reviews from satisfied visitors. The average rating of [ESTABLISHMENT_RANK] speaks to the high level of service and quality of dishes.

Every visit to [ESTABLISHMENT] is a chance to immerse yourself in a unique atmosphere and discover the distinctive flavors of [CUISINE]. The chef and the team are dedicated to offering dishes made from the freshest ingredients, combining tradition with a modern twist. Whether you're looking for a place for a business lunch, a romantic dinner, or a gathering with friends, [ESTABLISHMENT] is always ready to offer you something special.

Guests' reviews often highlight not only the taste of the dishes but also the excellent service and attentiveness of the staff. The high rating of [ESTABLISHMENT_RANK] confirms that the team knows how to make each visit unforgettable. If you're searching for a venue with outstanding cuisine and a pleasant atmosphere, [ESTABLISHMENT] is the place to go.

Come and see for yourself why [ESTABLISHMENT] is one of the best [ESTABLISHMENT_TYPE] in town. Discover the authentic flavors of [CUISINE] and enjoy an unforgettable gastronomic experience.

Reviews
10 reviews
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Historically Auntie Anne’s has always been one of my favorites. This location is terrible. The last time I went in they gave me a pretzel from the Victorian era and told me the nuggets I orders would be 8 min, not the 20+ min I ended up waiting. Food: 1 Service: 1 Atmosphere: 1
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Erika Godwin
Source: google
2
5 months ago
Not impressed. Will drive 20 minutes to the next closest to our home. Pretzel nugget bottoms were burnt. Cinnamon roll bottoms were hard. Things were left in the warmer FAR TOO LONG. Cheese sauce was cold. There were 2 people working and the older blonde refused to help the line of people building up. Instead she told the already busy co worker to hurry up so she can start taking orders again and then left her in the store by herself. Poor service, training, and management.
Wanted to eat here for the first time left because it was a 25 minute wait for a couple of cinnamon rolls because they were out even though they weren't busy. Only other option was some burnt crusty pretzels. Won't be attempting to eat here again Food: 1 Service: 1
I used to work here in the end of 2022 and was a great team! All of those workers have since found other employment and the store has gone down hill since! Always close early and at that turn off the ovens 45+ minutes before expecting to close. Always basically bare in the display and have to wait for anything you’re wanting cooked.
I placed an order online to get my birthday pretzel and when we arrived at the store, it was closed at 2pm :( They had a sign that said “closed for the day” with nobody in the store and phones not working. Very upsetting. Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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Debbie Dean
Source: google
2
6 months ago
Very disappointed with everything from the second we walked in. No ice for drinks pretzel bottoms were burnt, service wasn’t great and out of things we wanted to order. Won’t be back.
Waited forever for our order, then when we got it, the outside of the pretzel dogs were burned and the inside was gooey, doughy and inedible. Had to throw it away.
Terrible, I don't like to complain but any store at #Oshkoshoutletmall Including this store has to get their head out of their reer!! How come customer service people can not handle the people that they serve. >paid 60$ for food never got a receipt and then didn't get the correct order! They were not busy at all! Then asked for my receipt, that u never got, to verify order. Two other people were with me and this was just ridiculous!
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Misty evans
Source: google
2
2 years ago
Well if you are concerned about COVID, do not enter this bakery. They do not regularly clean tables much less follow sanitation protocol, we literally had to ask for a wash rag to clean our table. The restroom is not open to public and they refused us to wash our hands and finally the instant sanitizer was hidden behind the cash register and not available to public unless requested. We ordered a basket of mix pretzel bits and cinnamon bits and they said it will be about 15 minutes, I was okay little long but I thought it would be baked fresh and HOT. We also ordered a large strawberry lemonade and two medium sodas. When we got our food it was less then WARM and tasted rubbery like reheated bread tastes like in the microwave. They also managed to mess up our order and gave us a plain lemonade instead of what We paid for the more expensive strawberry lemonade. At the time we were there our party was the only customers so I am not sure what the employees of Cinnabon Aunt Anne were doing because I saw 3 people, tables were unclean and our food obviously was reheated to Luke warm at best. They did politely inform us that we could not use the restroom due to chemicals stored in it. I hope whoever received our strawberry lemonade enjoyed it at our expense.
We decided to take our children here and had the worst experience! When ordering we had to repeat ourselves at least 3 times, we were given cold cheese cups for the pretzels and when we were ordering the employees rolled their eyes and would snicker under their breath. We asked if the pretzels were just made and one of the 7 employees working said “I think so”. Not only was the service rude, the employees were unprofessional with their demeanor and safety proto calls with not all wearing a face mask and gloves. We had to go sit in our car to eat cause they didn’t have enough chairs at a table and when we took our pretzels out they were hard in some areas and mushy in the others like they sat out. Will never eat at this location ever again!!!
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