I stopped at Auntie Anne’s in the Minneapolis airport, F gates. I used to enjoy the pretzels. They only had 3 pretzels - almond, a burnt cinnamon sugar and a pizza one. I bought the almond one and it was a total waste of money (over $7 with tax). It was dry, like it had been under the heat lamp for too long or was over baked. Very disappointing. The person serving me was talking on the phone and wasn’t paying attention to me - the customer. Would not recommend a stop here. Save your money and time.
Food: 1
Service: 1
Atmosphere: 2
The guy just said to me he doesn’t have any dought ready cause is very busy so he didn’t want me to sold me nothing even when I asked him how long he said he have no idea & he was not allowed to charge me or have me waiting. I passed by twice with a difference of 10 minutes and Andy the cashier or the only shift employe still have denied me the product repeated him self that he have no time to get it ready
Service
Take out
Meal type
Brunch
Food: 1
Service: 1
Atmosphere: 1
Terrible customer service. There was one person working, did not acknowledge me for awhile. When she finally did, I ordered and she did not say anything else to me besides what the total was. No hello or anything.
She then proceeded to give me an extremely burnt pretzel. Ate what I could, but it was so burnt you could taste it.
Food: 1
Service: 1
Atmosphere: 1
One star is to much, for the service I received from this location on October 3, 2023. At about 0830. I walked in never was greeted. Never was asked, can I help You. The worst customer service I ever received. I will never go back to that place. I feel bad for the Owners. The Lazy Crew.
Awful, no pretzels ready. Told me to wait 30minutes. Came back 35minutes later. Got told to wait another 30minutes. Ridiculous. Clearly the employees are just lazy and don't do anything.
The worst experience. The girl that was working she called me rude. I asked for management another girl
Came out and screamed that the manager was at the sun Place. Both black girls were very unprofessional l. You don’t call a customer rude when I did nothing I didn’t realize there was a girl next to the side of me and I ordered and she called mw rude. Very sad because we eat here all the time and this was by far the most unprofessional experience I’ve ever had.
