Extremely rude cashier. Asked her if she could make the plain pretzel have cinnamon, she said no, coworker behind her does exactly that for a different order, then she gets huffy when I pointed it out and asked if she could please do the same.
Service: 1
I wasted $17 on Superbowl Sunday on original nuggets and mini pretzel dogs that were ALL Stale and a Large Barq's Root Beer that was flat! Talk about a waste of money!!! I had planned on sharing with my coworkers but I will NOT share stale food. If that wasn't bad enough I ended up with horrible stomach pains after 3 mini dogs. I didn't WANT to throw that money down the garbage but that's exactly what I ended up having to do.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 1
Service: 3
Atmosphere: 2
Recommended dishes
Mini Pretzel Dogs Bucket
Terrible. They need some practice. Waited 20 minutes for 3 pretzels and they only had 2...they had given 1 away. Pretzels on the mini dogs were raw. Ordered smoothies and finished drinking them before the food was ready. Lots of people working so they're not short handed. It's also freezing in there and the music is ridiculously loud.
Service
Dine in
Meal type
Lunch
Food: 3
Service: 2
Atmosphere: 2
The worst. Everyone there acts like they don't know how to speak English. I waited 10 minutes for pretzel nuggets while they served 7 other guests before giving me what I paid for.
This is a nice place to grab a snack. I got the almond pretzel which was both savory and had a little sweetness to it as well. I usually notice alot of people lined up at this location every time I come to the mall to do a little shopping. Service was fast and friendly.
Horrible. Everyone was standing doing nothing! Jimmy and Michelle are the managers from what I was told. Need a new crew. Took forever cashier had no help.
Now I KNOW y’all aint busy enough to treat people how I was just treated. I placed a mobile order. When I arrived to pick it up, I waited at the counter for 3 minutes before the employee who was standing in front of me acknowledged me. Then, it was like pulling teeth trying to get my order. The worker demanded to see my phone after I already said the name on the order twice. It doesn’t state this on the app’s instructions, she was acting like I was trying to steal a pathetic pretzel. Very rude and obnoxious, clearly doesn’t prioritize customer service
Waited on a strawberry Lemonade Frost and three salted pretzels for almost 20... Cashier gave away two lemonade frosts orders 15 minutes after I ordered mine. Very disappointed and annoyed.
Loved this Auntie Anne's! Had a little mix up at first but the lady there made it right and I left satisfied! Loved piggin' out on my two cinnamon sugar pretzels